Keeping Leadership Happy with IT Service and Support

Today’s up-and-coming executives are expected to measure every aspect of their team’s work and provide insights to their own leaders. For today’s IT service and support leaders to be successful, there’s a critical need to not only measure, but to better understand how to go about it.

There are a few different ways you can provide visibility to your leadership team:

  • IT Asset Management
  • IT Service Desk
  • Actionable Insights
  • Performance Improvement
  • Customer Satisfaction

Download this white paper to understand how IT service and support has the unique opportunity to track and report on their performance, showcasing the value of continuous improvement.

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Delivering high performing mobile applications with Cloud (With Forrester)

Join Forrester and IBM to learn how, clients are leveraging mobile and cloud to transform their businesses and bring new innovations to market. Understand how organizations can continuously deliver high quality mobile enterprise applications that leverage Cloud computing to securely integrate with their IT systems opening up new sources of revenue and innovation. Forrester Principal Analyst John M. Wargo will share insights Forrester has gleaned from conversations with clients deploying packaged solutions and building custom applications using cloud services. IBM's Botond Kiss will provide insight into how leading organizations are using cloud to accelerate their mobile transformation.
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Why Good Apps Are Not Good Enough

What consumers want — that you might not know.

Many business leaders in the Forrester survey were unaware of what consumers really wanted from a mobile app. For example, many customers wanted a reliable app that didn't drain their batteries, while business leaders thought customers preferred apps with all the “bells and whistles.”
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The Total Economic Impact Of IBM MobileFirst Cost Savings And Business Benefits Enabled By MobileFirst

Enterprise-grade mobile apps can have a major impact on the bottom line, with capabilities that include continuously improving mobile apps, making them secure, conceptualizing and personalizing mobile apps, and enriching them with enterprise data. Forrester Consulting evaluated the potential financial impact of MobileFirst on organizations and how this mobile enterprise application platform and associated application deployment and management capabilities can be leveraged to win, serve, and retain customers.
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Gartner Magic Quadrant 2016

Mobile apps are at the front line of the digital revolution, and MADPs are becoming the main driver accelerating digital transformation in businesses. We evaluate the major vendors and key trends in this space to help IT leaders select platforms that best match their business and technical needs.

If you’d like to learn more about the report and its findings use the form to get in touch.
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Gartner Magic Quadrant for Security Information & Event Management (SIEM)

Gartner, Inc. has positioned IBM as a leader in providing Security Information and Event Management (SIEM) software in the newly published Gartner Magic Quadrant for SIEM Technology. Read the Gartner report to learn why IBM is positioned as a leader, the strenghts of IBM QRadar for security intelligence & analytics and market trends and vendor evaluation criteria.
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Your Phone System in the Cloud

Jive Voice—our cloud-based phone system—gives you a professional boost. Enjoy our suite of Hosted VoIP features, including unlimited voicemail boxes, auto attendants, and local and long-distance calling. Focus on your priorities, not your tech.
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IT Resilience: Building Fault Tolerant Architectures

The Axcient IT Resilience eBook teaches IT leaders a new approach to building enterprise resilience. Learn how to build an IT architecture that leverages the perfect balance of on-premises and cloud infrastructure to deliver more high-performing, resilient, and agile IT at lower costs.
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PureApp Software on VersaStack for simple, accelerated app delivery

The pace of business continues to accelerate, with customers expecting new and better application services delivered quickly. IBM®PureApplication® Software on VersaStack™ allows organizations to easily develop and deliver applications faster. Weeks of manual effort, documentation and ongoing maintenance are replaced by less than a few hours to deploy IBM recommended highly available golden topology in a repeatable fashion.
Read this IBM Solutions Brief to find out how PureApplication Software:

  • simplifies and accelerates application delivery with VersaStack
  • provides the fastest and simplest way to deploy enterprise applications and middleware onto cloud environments
  • provides workload deployment and cloud management capabilities on new or existing VersaStack deployments

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Back to the Future with the API Economy

With this survey-based research, ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) analysts set out to assess the API economy from multiple dimensions.

Examining both the “consumer” and “provider” sides of the equation, the study explores the challenges of API usage in today’s production environments.

This white paper summarizes the survey findings on the deployment, management, and governance-related challenges of delivering API-driven services.

Complete the form on this page to view the summary today.
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Flood Control: Overcoming Data Lake Challenges

These days, business leaders know their data contains valuable insights that could help their organizations become more successful. This is particularly true of unstructured data that doesn't reside in traditional data warehouses. Data lakes bring together disparate data to generate new insights, but their size and complexity can make them difficult to manage. Download this whitepaper to learn how new tools can help businesses control these complicated environments.
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