Transforming ITIL to Fit the Modern IT Organization

IT organizations across industries are consistently debating on whether or not ITIL makes sense for their teams. If you haven’t already implemented ITIL, should you? And, if you have already implemented ITIL, how do you update it to make sense for your evolving team? There is opportunity for you to transform some of the outdated aspects of the framework. In this white paper, we’ll discuss:

  • The ITIL Legacy and Business Value
  • The Current State of IT Organizations
  • The Future of ITIL
  • Making ITIL Work for You

Download this white paper to discover how you can put the ITIL framework into a place that is mutually beneficial.

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ITSM Projects: 10 Mistakes You’re Probably Making

ITIL works with best practices for IT project management, while providing the framework necessary for success. Many IT organizations have found success utilizing ITIL throughout their projects, however, there are many who have had little or no success. With so many frameworks and best practices available to IT for project success, where are the downfalls occurring?

Download this white paper to discover the 10 biggest mistakes happening in ITSM projects.

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VoIP Monitoring in 180 Seconds

ThousandEyes generates detailed visibility into your on-premises and cloud­-based VoIP network, among your branches and across the WAN. Correlate voice performance measurements with underlying network health to clearly pinpoint where and why performance varies.
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End-to-End Visibility and VoIP Performance Monitoring

ThousandEyes gives VoIP operators deep insight that they've never had before, extending visibility across the corporate WAN and the public Internet. VoIP monitoring brings together SIP signaling and RTP voice quality metrics, detailed path visualization and routing information to identify chronic problem areas, accelerate diagnosis of faults and improve QoS.
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Solving Database Deployments with Database DevOps

Is Your Database Blocking You from True DevOps Success?

Traditional database change management is complex, adding risk and uncertainty to the software release process and making it hard for development and operations teams to collaborate effectively. No wonder the database is often seen as a blocker to DevOps success.

This whitepaper explains how you can overcome this by extending DevOps practices to the database. You’ll gain consistency across your applications and databases, increase efficiency across your teams and remove that last bottleneck.

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6 Tips to Increase DevOps Collaboration and Improve Performance

When apps fail, whose fault is it? In today’s DevOps world, every stakeholder along the application delivery pipeline is accountable for performance. In this eBook, you'll get important tips to increase collaboration and improve performance for each role on your DevOps team.

Register now to download this free report.

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High Performing DevOps: Insights and Tips

The top performing organizations know that they must adopt a continuous and collaborative IT delivery model to meet the ever-increasing market demands for more features, faster. DevOps is proven to produce faster deployments with fewer problems, but there are many challenges in the way. Whether you are just starting your DevOps journey or still considering how a DevOps transformation can help your organization, this eBook can provide insight into why it is important, what makes the leaders successful, and provide guidance on how to accelerate your results.
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Cloud-Native Evolution – How Companies Go Digital in 3 Steps

92% of companies anticipate going cloud-native in the next 5 years, according to a 2016 joint study by O'Reilly Media and Dynatrace. This shift from monolithic onsite architectures is imperative to be able to move quickly and remain competitive.

The critical question: What does it take for successful migration?

Dynatrace has identified 3 stages that businesses move through during their journey to the cloud. This new report details the stages and a winning strategy for each, including case studies that will show you how to tackle both technical and cultural challenges.

  • Stage one: Migrate existing applications to virtualized infrastructure with a lift-and-shift approach while maintaining continuous application delivery
  • Stage two: Shift your monolithic application toward microservice architectures, running services in containers on a PaaS service
  • Stage three: Implement rapidly scalable microservices and deploy across the cloud platform’s software-defined architecture

The report also includes the full summary of the study and the responses, so you can see where your organization fits in.

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3 Ways Our Dev Teams Create Velocity with Multi-System Integrations

We use our integration platform to improve the quality of our products and services, accelerate continuous delivery, and minimize downtime.

Read three use cases that rely on key integrations and toolchains to remove the kinks that slow us down to:

  • Resolve product defects with tools including Zendesk, JIRA, and Slack
  • Monitor and automate releases using systems like Pingdom, JMeter, and Runscope
  • Manage major incidents by using tools like Zendesk, JIRA, and Confluence
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Is Your DevOps Pipeline Leaking?

As a DevOps leader it’s up to you to balance the autonomy and flexibility of a DevOps approach with the business value it was meant to create by making all your pipeline tools more collaborative, integrated, and automated. But challenges arise when you have multiple instances of the same tool, different tools with overlapping functionality, no ability to collaborate across teams—all resulting in unknown bottlenecks and complicated or no reporting.

Read this Gartner research note to learn how to patch any leaks in your DevOps toolchain with:

  • Common challenges of disparate DevOps tools
  • Recommendations for unifying toolchains
  • Tips to optimize your toolchain for continuous delivery
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TrustRadius Report on IBM Cloudant

The IBM Cloudant Product Report, developed with TrustRadius based on user reviews, showcases why TrustRadius designated Cloudant as a “Top Rated Product” in its NoSQL Databases category. You’ll learn why users chose the Cloudant JSON doc store, built on open source Apache® CouchDB™, to develop their scalable and always-on web, mobile and Internet of Things apps, through reviews like these:

  • “Replication: powerful and easy DevOps function to save, copy or back up the data from one Cloudant database to another”
  • “[Cloudant] allows us to scale our growth in the terms of transactions without too many headaches”
  • “Switching to Cloudant meant my administration time went from two hours to about five minutes per week”

The IBM Cloudant Product Report will also explain why Cloudant is ideal for apps that perform offline, and how its built-in geospatial querying and integrated connectors to analytics tools make it purpose-built for developers bringing new data-driven capabilities to their apps.

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Faster Insights with IBM Cloudant and Apache Spark

The potent combination of NoSQL databases, like IBM Cloudant, and Apache Spark provide developers and data scientists with access to rapid integration, transformation and analysis of all kinds of business data.

This free ebook, "Getting Faster Insights from Application Data with IBM Cloudant and Apache Spark," explains how to deploy the open source Spark-Cloudant connector to conduct in-memory analytics of your Cloudant JSON data in a Jupyter Notebook. Through examples, this eBook showcases:

  • How one company used Cloudant and Spark to conduct smarter, real-time maintenance of its assets using connected sensors
  • How Notebooks offer a powerful back-end interface for data science and analysis, while displaying text and annotations, code and data, and visualizations, all in the same environment
  • How to get started with analytics on your own JSON data while tapping into additional features of Cloudant, such as offline data access and native support for GeoJSON

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A Field Guide to the World of Modern Data Stores

There are many types of databases and data analysis tools to choose from when building your application. Should you use a relational database? How about a key-value store? Maybe a document database? Is a graph database the right one? What about polyglot persistence and the need for advanced analytics?

If you feel a bit overwhelmed, don’t worry. This guide lays out the various database options and analytic solutions available to meet your app’s unique needs. You’ll see how data can move across databases and development languages, so you can work in your favorite environment without the friction and productivity loss of the past.

This field guide will help you answer:

  • What are the defining characteristics and strengths of today’s different cloud databases?
  • How can data in NoSQL stores be analyzed to learn more about your customers?
  • How are different open source databases used together to achieve polyglot persistence?

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How to Overcome the Microservices Sprawl

Recent survey data reports that over 85% of IT professionals who adopt a container framework see a significant improvement in their overall approach to crucial IT operations. Has your team optimized their microservices and container framework?

Are you optimizing your microservices frameworks to the best of your ability? IT organizations know how critical it is to maintain performance while adopting and expanding into a container-based framework, so a main component of ensuring your applications are built to scale is identifying the best solution to monitor the performance of container based functions and capabilities.

Read our guide to overcoming the complexity of adopting microservices and containers to understand how its transformation and adoption within IT organizations applies the DevOps transformation to critical business outcomes.

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