The ROI of Safety: Making the Business Case for Safety and Health

Liberty Mutual estimates that U.S. employers pay more than $1 billion per week for direct workers’ compensation costs—a total of $58 billion per year—for disabling, non-fatal workplace injuries.

Those direct costs don’t include indirect costs, like training replacement employees, accident investigation and implementation of corrective measures. It’s not surprising, then, that the return on an investment (ROI) in safety is significant. However, many professionals find it challenging to demonstrate a business case for health and safety. This ebook provides an overview of:

  • The key steps for building a business case for safety.
  • How to demonstrate increased operational efficiency and cost savings.
  • Industry tools to calculate the value of safety.

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Green Quadrant: EHS Software 2023

The Verdantix Green Quadrant: EHS Software 2023 is your first place to start! The report is an independent third-party analysis of 23 EHS software vendors that provides an in-depth look at the technical capabilities, application breadth, innovation focus, and momentum of key Environmental, Health and Safety Management Software market players. This guide is essential reading for EHS software benchmarking, especially for understanding unique vendor strengths and capabilities. The Verdantix Green Quadrant: EHS Software 2023 can help you assess which vendor best fits your current EHS Management needs and your future EHS program goals.

Leverage this report to:

  • Sustain an Engaged Safety Culture.
  • Deliver on the Promise of Data.
  • Drive Sustainable.
  • Anticipate Evolving EHS Needs.
  • Build Proactive Safety Management.

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Why Digital Construction Safety Management Solutions Are Key to Reducing Injuries

Injuries and incidents on the job cost the U.S. construction industry $167 billion in 2021, including productivity losses and administrative costs. At the same time, more than 42 percent of construction firms still use spreadsheets for managing their safety programs.

This infographic examines the four key reasons construction firms struggle to reduce injuries and incidents on the job, as well as the five key benefits to implementing safety management software that supports frontline workers with data for leading indicators. You will learn about the following:

  • How poor safety culture leads to lack of worker engagement on the job site.
  • How poor data management increases the safety risk to construction workers.
  • How a digital safety solution can improve engagement, help attract new talent and contribute to lower injury rates.

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A Checklist for Safety Professionals on Multi- Employer Construction Sites

As construction projects become larger in scale, they often involve the participation of multiple employers or organizations, further adding to the complexity of managing these projects and ensuring worker safety. As such, complying with the latest ANSI/ASSP A10.33-2020 standard, which focuses on reducing hazards at multi-employer construction job sites, becomes more than critical.

Initiate the process of reducing these hazards by downloading A Checklist for Safety Professionals on Multi-Employer Construction Sites, which includes insights from ANSI A10.33-2020 standard experts Richard Hislop and Shawn Bradfield. Get ready to learn:

  • What measures to take to ensure compliance with ANSI/ASSP A10.33-2020.
  • The importance of officially designating an occupational safety and health owner and carrying out daily planning practices.
  • The key elements to use to develop and manage safety processes within a multi-organization safety program.

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Harnessing Data and Empowering People to Improve Safety on Construction Job Sites

The construction industry has many unique safety challenges, such as a complex environment, threats that change as the project evolves and the integration of temporary workers into the safety culture. In addition to this, many construction workers have often resisted using digital tools for important tasks like safety observations, preferring instead traditional methods like paper forms.

Yet the world of data can transform construction safety to help prevent incidents before they happen. With a digital safety management system built on Intelex, construction organizations can work to ensure every frontline worker understands the risks of the work environment and can contribute to a healthy safety culture.

This Insight Report examines how digital safety solutions from Intelex can help construction organizations transform their approach to safety. You will learn about the following:

  • How data that supports leading indicators can prevent incidents before they happen.
  • How to use a digital safety management system to create a proactive safety culture and empower frontline workers.
  • How Intelex safety management solutions can help you improve your construction safety culture.

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Measuring Empathy With Speech Analytics

You don’t have to be an industry expert to know that call centers are all about the customer experience. It’s what drives value to the company, determines performance, and leaves a lasting impression on your customers.

Therefore, it’s no surprise that quality assurance managers are under constant pressure to deliver positive results. And to do that, they must ensure that agents are equipped with the most valuable skill a customer service representative can have: empathic communication.

But what is empathic communication? How does it impact the customer experience? What can speech analytics do to measure and improve empathy? This eBook will answer those questions and walk you through all you need to know about.

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Choosing The Right Speech Analytics Solution

Learn how to choose the right speech analytics solution and why CallFinder is the leading speech analytics provider in this eBook.

  • Understand Speech Analytics Basics.
  • Learn How Speech Analytics Improves CX.
  • Learn How to Increase Sales by 30% or More.
  • Learn What to Look for When Comparing Solutions.
  • See What Sets CallFinder Apart from Competitors.

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CallFinder + Centris: Credit Union Builds QA Program Around CallFinder

Centris Quality Assurance Specialist, Nicole Crawford explains how automating their quality assurance (QA) process with CallFinder not only saves valuable time, but it also provides objective call scores that managers can use to give unbiased feedback and coach agents on soft skills. Learn why CallFinder is now the foundation of Centris’s quality assurance program.

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Why Clients Love Working With CallFinder

CallFinder's Senior Speech Analyst, Sam Petersen, reflects on why he loves working at CallFinder and helping clients get the most out of our speech analytics solution. Watch to learn what sets CallFinder apart from the competition and how the Speech Analyst team at CallFinder exceeds client expectations while ensuring that every user understands how to use CallFinder to improve call center metrics and the customer experience.

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Making The Most of Your Space: Why Data Matters

Host Mike Petrusky holds a conversation on how data can drive smarter workplace decision-making with guests Brad Golden, Workplace Insights Lead at VergeSense and Marc Weigum, Founder of Unified Purpose.

Using proprietary data from both Eptura and VerseSense’s recent trend reports, the discussion dives into emerging trends in how and why people use the office, and the role that tech can play in getting your real estate footprint right. Plus, get a first look at how different industries and regions are approaching these timely issues.

In this webinar, you'll learn:

  • How to make workplace technology investments with confidence.
  • How workplace technology impacts space utilization and portfolio optimization.
  • How you can leverage technology to manage space with a 360 view.

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How To Optimize Your Space for Success

In today’s work environment, it’s absolutely crucial to get the most from your workspace. Through office space monitoring and utilization analysis, it’s now possible to right-size your space with more accuracy than ever before.

Join VP of Global Customer Success Haneen Shouman, Senior Customer Success Manager Emily Gilson, and Solutions Engineering Manager Michael Robbins for a meaningful discussion around space optimization and a practical walkthrough on how you can:

  • Right-size your space and cut real estate costs.
  • Make informed decisions on how to reconfigure and organize your office.
  • Use badge and sensor data to understand seat and space utilization.
  • Learn from emerging trends in the workplace (as seen in Eptura’s brand new Workplace Index - Q2).

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Fast, Not Furious: Kickstart A Stress-Free Workplace Quickly with The Right Worktech

Does your mid-size company need help managing dynamic office schedules and shared workspaces? You need a complete yet simple to operate software package for getting your hybrid office up and running quickly.

Our experts reveal Eptura Workplace Core – a fully engineered product tier that equips your business with all the essential tools you need to oversee daily operations.

In this webinar, you’ll learn just how scalable and flexible Workplace Core capabilities are across:

  • Space planning.
  • Desk and room booking.
  • Maintenance service requests.
  • Workplace data.

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Digital Accessibility Cheat Sheet: Key Elements

Content is paramount in digital assets, but ensuring accessibility involves adhering to specific guidelines. This cheat sheet, based on the Web Content Accessibility Guidelines (WCAG), covers essential elements such as content, global code, keyboard navigation, images, headings, lists, controls, forms, multimedia, tables, appearance, mobile optimization, color contrast, and animation. Each section outlines key considerations and best practices for creating inclusive and user-friendly digital experiences.

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The Role of Artificial Intelligence (AI) In the Future of Work

There's no denying it: The rapid advancement of AI technology is transforming the modern workplace. An AI-driven world and augmented workforce are the future of work.

Download now to learn:

  • Different AI capability types: Narrow Generative, and Super.
  • Ways AI is reshaping the facilities management industry.
  • Importance and need for AI literacy in the workplace.
  • How AI technologies assist humans rather than replace them.

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The Pros, Cons, And Costs of An App Development Platform + Service Provider

Embarking on the journey of building a full featured mobile app in an enterprise environment comes with challenges. From resource constraints to complex project scopes, this guide breaks down a cost-effective app development solution that helps overcome challenges without sacrificing quality or security. It also equips decision makers to make informed choices aligned with their business goals and resource availability, ultimately optimizing their overall app development investment. With insights from the guide, businesses can navigate the app development process, wisely mitigating risks and maximizing returns on investment.

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