Whitepaper: Process Orchestration as the Pathway to Customer Experience Innovation | SlashdotMedia AdOps Asset Management

Whitepaper: Process Orchestration as the Pathway to Customer Experience Innovation

There is plenty of talk about the need to deliver a differentiating experience for both customers and employees. Enterprise leaders now understand the criticality of the experience in their bids to win over expectant customers and to attract and retain employees. But how can technology play a part and make an impact?

This Intellyx whitepaper highlights how businesses can better link and coordinate a vast collection of technologies, processes and people to drive winning customer and employee experiences.

The whitepaper: Process Orchestration as the Pathway to Customer Experience Innovation uncovers:

Ways enterprise leaders can get “past the glass” to create genuinely immersive and integrated experiences

How to tame the complexity of multiple technologies, processes and people and operationalize

How to connect across and through the enterprise with automation

Download the Intellyx Whitepaper: Process Orchestration as the Pathway to Customer Experience Innovation for free today.

Spend more time innovating your services and growing your business and less time reacting to changing demands.

Make more possible with K2 Nexus.

Adopt cloud-native development

Cloud-native application development is a key part of open transformation. By focusing on technology, processes, and people, you can deploy innovative, open approaches that support business agility, transformation, and success. Align your cloud technology with your business needs.

Alleviate technical debt: A whitepaper from Red Hat and Intel

IT is now a business differentiator, resulting in increasing demands on already stressed IT teams.Teams face many challenges in meeting these demands. Legacy infrastructure, along with other issues, is often too rigid to support the agile operations and on-demand scaling required.

Many organizations have invested money, time, and training in their existing infrastructure and need to maximize its value and return. This technical debt often leaves little budget and time for innovation.

In this whitepaper, Red Hat details how optimizing your IT environment can help you reduce the technical debt of your current infrastructure and free time and budget for strategic projects that support business initiatives.

Your Phone System in the Cloud

Jive Voice—our cloud-based phone system—gives you a professional boost. Enjoy our suite of Hosted VoIP features, including unlimited voicemail boxes, auto attendants, and local and long-distance calling. Focus on your priorities, not your tech.

Has Your Business Switched to VoIP Yet?

The telephone has come a long way since the days of switchboard operators. In many cases, however, businesses are still using plain old telephone systems (POTS) without knowing that there is a better form of telecommunication that is being adopted at an increasing rate across businesses. That technology is VoIP.

In this Sourceforge white paper, you will learn:

What's in Your Phone System?
What is VoIP?
How Does VoIP Save a Business an Average of 30% or More?
How to Switch to VoIP

So if you are considering upgrading your phone system – or are motivated by saving money and adding enterprise level services to your business – let Sourceforge compare the top VoIP providers for you! Simply select that you want to receive a quote on the following page and one of our VoIP Specialists will get in contact with you to jot down a few details in order to provide you with the best, no-obligation quote from a provider.

Rusada Asset

Rusada Asset

Security Monitoring and SIEM

In today's globalized, digital economy, it's essential to monitor and guard your company's data against increasingly advanced cyber threats.

This is getting increasingly complicated by security skill shortage and alert-fatigue caused by too many security tools and not enough people.

An effective security program is a balance of people, process, and technology. Security monitoring involves the deployment of a Log Management and SIEM solution, that uses industry best practices proactively, and has the people to manage 24/7 monitoring.

This whitepaper by Cygilant covers why it is important to consider each of these areas in the decision-making process and where to leverage a trusted partner.

Whitepaper: How Financial Services Security Leaders Can Confidently Face Their Next Audit

Chief information security officers (CISOs) and CIOs responsible for security struggle with limited resources to confront complex digital threats and compliance mandates. The threats are becoming more sophisticated. Attacks more numerous. Costs are soaring. Creating an effective in-house security program for mid-market financial services is getting harder every day.

Luckily, the emergence of a new service approach to security—called managed detection and response —is the basis for a business partnership that results in a continuous, stronger, more up-to-date security program for mid-market financial services firms.

This whitepaper explores a new, auditable approach by third-party service providers to create and strengthen a modern security capability in order to add value for your business.

Whitepaper: SOC-as-a-Service for Law Firms

A Security Operations Center (SOC) is a team of cybersecurity professionals whose task it is to monitor networks for cyberattacks and suspicious behavior, as well as improve internal security controls and procedures. Some large enterprises will have their own SOC, but for many law firms that's simply out of the question.

For a law firm, a managed SOC service company like Cygilant can make all the difference. In addition to providing expertise and a repeatable SOC process for effective and scalable operations, SOC analysts can provide detailed reviews of triggered events, and advise on security threats with in-depth knowledge about a law firm's environment, instead of treating each alert in isolation as good or bad.

Download this whitepaper from Cygilant to learn more about how to select a Security Operations Center as a Service Provider for your law firm.

Convoso Asset

Convoso Asset

Rethinking Accounts Payable in the Midst of a Pandemic

The pandemic has forced many accounting teams to adjust the way they work as they struggle to keep up with outdated processes.

Download this white paper to learn about the challenges of accounts payable in the time of a pandemic, including:

Only 54% of finance teams working from home can make all their AP payments

85% of employees wish their employer would do more to help them adapt and manage remote work

AP teams typically spend 60-80% more than they need to on invoice processing costs

Learn best practice advice to overcome these challenges and set your team up for success now and in the future.

Vertitech

Vertitech

Get ahead of your next security breach – 5 Steps to mitigate the risks of privileged accounts

Privileged accounts are a necessity in any enterprise IT environment, since they enable administrators to manage the environment. But as news reports constantly remind us, granting privileged access increases the risk of a security breach, no matter what industry your organization represents. However, your organization does not have to become the next statistic.

By taking the five concrete steps outlined in this paper, you can help protect your organization from the risks inherent in privileged accounts.

Is Biometrics the future of security?

One of the first things that every IT security professional need to know is that there are no “silver bullets” in this field. Defense in depth is one of the oldest IT security concepts. Its main point is that “layered security mechanisms increase security of the system as a whole. If an attack causes one security mechanism to fail, other mechanisms may still provide the necessary security to protect the system. Behavioral biometrics methods, such as keystroke dynamics or mouse movement analysis are ideal additional layers of defense. Besides the usual preventive security systems, such as firewalls or security doors, enterprises can introduce these solutions easily, without subjecting their employees to obtrusive analyses. More importantly, these provide results in real- time, able to monitor the activities of users continuously and accurately enough to avoid false alerts.

One Identity Safeguard for Privileged Analytics integrates data from our session management solution, with a variety of logs and contextual data points. Our thirteen algorithms scrutinize seventeen behavioral characteristics generating user behavior profiles for each individual privileged user that are continually adjusted using machine learning.

What do your Peers have to Say about One Identity Safeguard

Privileged Access Management (PAM) is an established security countermeasure, but the current threat environment and compliance burdens render manual approaches to PAM inadequate. A PAM solution is now essential. A range of choices is available, with the next generation offering the best functionality with the least friction.

This paper examines the factors that go into selecting a PAM solution, based on experiences described by One Identity Safeguard users on IT Central Station. They recommend assessing a potential PAM solution for its ease of deployment and use, its transparency, scalability, and ability to work with existing IT and business operations.