Stop Blaming China & Russia for All Your Cyber Attacks

Despite dramatic media coverage, most breaches in cyber security are not caused by nation-state attacks carried out by sophisticated hackers. Far too often businesses try to save face by blaming attacks on state actors when they have failed to make proper cybersecurity investments that leave them vulnerable to amateur hackers.

Authored by Amar Singh, CEO of the Cyber Management Alliance, this white paper helps to debunk some of the myths and misconceptions surrounding why most cyberattacks succeed. Plus, it offers recommendations on what companies can do to deny and disrupt threats from outside attackers and malicious insiders.

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TMG Health Accelerates to Real-Time Data Access for Clients

TMG Health, the largest business process outsourcing provider in the Medicare and Medicaid market, delivers more than 3 million file feeds to clients daily. A slow, batch-oriented legacy environment was preventing TMG from providing continuous data visibility and access to its clients. With help from Red Hat® Consulting, TMG deployed Red Hat JBoss® Enterprise Application Platform and other Red Hat solutions to reduce development time and costs and deliver real-time data access and visibility to its clients.

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Putting Digital at the Heart of Your Business

Digital technologies are a catalyst for new ways of doing business and are leading a wave of innovation and change for organizations. This e-book looks at the impact of mobile and digital on business processes, technology and culture, highlighting 7 steps to a successful digital business.

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The API Owner’s Manual

APIs are becoming the digital connective tissue of modern organizations, adding new capabilities to everything from their operations and products to their partnership strategies. In 2015 it’s no longer a stretch to say that most organizations don’t ask whether to engage in API programs, but how to do so. This ebook aims to answer this question by drawing on best practices from leading practitioners in seven areas key to the success of effective API programs.

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Effective Business Process Management with JBoss BPM

While automation can remove bottlenecks, it cannot replace the traditional human brain power required of decision-making. Fortunately, by using historical data captured in previous process instances, users can more accurately extract the value of BPM when they determine which tasks are worth automating -- and which ones require critical thinking.

This book excerpt uncovers a step-by-step BPM plan designed to help accomplish tasks that deliver business value. Learn how to improve the business as a whole when you:

  • Automate processes
  • Consistently execute these processes in the same way
  • Use insights to decide when to improve a process
  • And more
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Behavior-Driven Development and BRMS

Business experts and application developers in leading organizations need to be able to model, automate, measure, and improve their critical processes and policies. Red Hat® JBoss® BRMS makes this possible with fully integrated business rules management, business process management (BPM), and complex event processing (CEP).

This whitepaper offers an introduction to these approaches and explains how enterprise organizations can keep pace with the demands of our rapid global marketplace with a combination of software and professional services from Red Hat.

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Robotic Process Automation (RPA) for software vendors

The robotic revolution has arrived and it looks nothing like we imagined. We’re not talking about futuristic, mechanical robots; we’re talking about intelligent software robots that automate virtually any business activity involving users, data and systems.

Robotic process automation (RPA) uses software robots to eliminate manual tasks for copying and pasting data between internal and external systems – such as websites, portals, enterprise applications, legacy systems, and desktop applications like Excel. RPA can make your software solutions even more valuable to your customers by enabling them to eliminate these manual tasks in their core processes.

Simply read the e-book and learn how OEMing our RPA software can give you that competitive advantage.

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IDC MaturityScape: Multicloud Management 1.0

This IDC study is the IDC MaturityScape for multicloud management. After reading this study, IT decision makers will be equipped to effectively evaluate the existing maturity of their organization's cloud management tools, processes, and governance models and will be able to create a collaborative process to harness internal best practices and available services and tools in ways that best promote business agility and innovation.

"Multicloud management strategies need to look beyond the simple automated cloud resource provisioning and configuration needs of individual teams and departments," explains Mary Johnston Turner, research vice president, Enterprise Systems Management Software. "Enterprises need a structured process to harness best practices, standardize configurations and management tools, and take full advantage of state-of-the art cloud application performance monitoring and analytics."

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Five Best Practices for APM in the Digital Economy

Evolve your approach to Application Performance Monitoring by adopting five best practices that are outlined and explored in this e-book:

  • Embrace the philosophy of app-centric infrastructure monitoring to drive cultural change in IT
  • Perform ongoing synthetic transaction management to identify potential problems before they impact the business
  • Identify and track usage trends around KPIs using passive end user experience monitoring
  • Use active end user experience monitoring for real-time, real-world visibility into actual user interactions
  • Discover and map complete app topologies to enable fine-grained monitoring of resource consumption per app
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Modernize Change Management While Minimizing Business Risk

Finding the balance of agility and control is critical for IT organizations looking to minimize risk associated with IT Change Management. As IT infrastructure continues to grow in complexity, IT’s traditional roles are forced to adapt to support the new demands on change management. Creating a balance of control while maintaining agility will be important to support the smooth operation of your organization.

In Modernize Change Management While Minimizing Business Risk we discuss three key principles for creating a new approach to change management.

  • Automate with purpose: eliminate risk and do it sooner rather than later
  • Move from data to insight: make better decisions with contextual data
  • Empower the occasional user: make the experience simple and intuitive
  • Make IT change management easier on your entire organization.
  • Download the whitepaper today!

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Mission: Launch a Digital Workplace

Employees crave the same user experience at work that they enjoy in their personal lives. Smartphones. Social media. On-demand everything. Enterprise organizations that rise to the occasion and meet these new employee expectations within the workplace stand to win big. In this new eBook, we share insights from top industry experts and offer you a 5-step countdown to launching a digital workplace.

We will show you how to:

  • Spark a need for digital change
  • Uncover employee needs with user personas
  • Assemble a change team
  • Align people, process & tech
  • Spread the word within your enterprise

Read the eBook for tools and tips for retaining top talent and increasing employee productivity and engagement today.

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4 Common IT Challenges (and How to Overcome Them)

Technology is driving innovation in business today. As a result, businesses and their customers rely more and more on technology to do their jobs — IT is at the center of this movement and must meet demand while addressing customer and employee challenges. IT service management (ITSM) systems support IT departments in their effort to keep up and move the company forward. ITSM can make the job easier, and free up resources to innovate. Follow this guide to learn about challenges in today’s technology-driven marketplace, and how to find solutions with cloud-based Remedyforce for ITSM. Then, hear how three Remedyforce customers specifically benefited from ITSM.

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