Slashdot Media Library of White Papers and Media

IDC Evergreen Storage is Changing Customer Experience Expectations in Enterprise Storage

Purchasers of enterprise storage have historically dealt with an upgrade cycle that was expensive, disruptive, inherently risky, and time consuming and occurred roughly every three to five years. In 2015, Pure Storage challenged customer preconceptions about the enterprise storage upgrade cycle with the announcement of its Evergreen Storage. And in 2016, the company further enhanced Evergreen Storage with new features that have increased its already extremely high customer experience performance. This IDC white paper assesses the impact Evergreen Storage has had on the enterprise storage industry and discusses the technical, financial, and business implications of the program from a customer point of view.

Primary Flash Market Evolving to Next Generation Architectures

"As the IT industry enters the cloud era, where hybrid IT is the dominant deployment model in organizations of all sizes, the capabilities of primary all flash arrays (AFAs) will need to evolve to handle cloud scale and agility.

Download this Technology Spotlight by IDC to learn:

How is the primary flash array market evolving
What will next generation flash-driven enterprise storage architectures look like
How Pure Storage, with its FlashArray//X, plays in this market

Flash Storage Buyer’s Guide

Read the new Forrester Total Economic Impact™ study* to find out how investing in Pure Storage all-flash arrays more than pays for itself, just in cost savings alone. Your industry peers realized real-world savings over traditional storage by implementing, maintaining, and upgrading their Pure Storage arrays with controller upgrade programs such as Free Every Three and Upgrade Flex. The TEI study also cites that the industry-leading Evergreen Storage Subscriptions business model provide significant capital and operational cost savings.

*An April 2017 commissioned study conducted by Forrester Consulting on behalf of Pure Storage.

IDC MarketScape: Worldwide All-Flash Array 2017 Vendor Assessment

IDC MarketScape Names Pure Storage a Leader in the 2017 MarketScape on All-Flash Arrays

Streamline your vendor assessment with the 2017 IDC MarketScape on All-Flash Arrays.

You will learn:

Flash storage future outlook
IDC’s independent assessment of All-Flash Array providers
Why Pure Storage was named a leader (HINT: putting customers first)

Escape from the Cell: A Revolutionary Approach to Complex Spreadsheets

Since the advent of VisiCalc nearly 40 years ago, organizations have increasingly relied on spreadsheets for analysis, reporting, and other uses. As the need for decision speed and precision have escalated, however, business and analytic personnel alike have discovered that the lack of version control, large data sets, and cumbersome analytic tool integration now limit the usefulness of their spreadsheets. Many are looking for a way to supercharge their Excel capabilities. The question is how?

Read this fact sheet to learn how to evolve beyond what spreadsheets alone can achieve. FICO® Optimization Modeler is an advanced analytic platform that helps business experts solve their most challenging, mission-critical problems with powerful, fast and easy-to-use optimization tools. Its rich simulation, visualization and reporting capabilities immediately help transform business scenarios into compelling solutions, while allowing for easy import and export between third party analytic modeling tools and even your complex spreadsheets. Download now and learn more!

FICO Opens Up the Complex World of Optimization to Business Analysts

At FICO, we’ve witnessed organizations across all industries increasingly realize the benefits of a bottoms-up approach to tackling their most complex challenges. By simply outlining broad objectives and then enabling their business analysts with the right tools and software, enterprises can see huge improvements in profitability, customer retention, and other key metrics.

FICO is on the frontlines of this evolution, especially when it comes to optimization. Not only do we provide cutting-edge, highly-scalable software and solutions, we’ve also developed a proven optimization methodology at the analyst level.

Please download this executive brief to learn more about how FICO can train and equip your business analysts to deliver optimal strategies and continuous improvement.

Big Data Opens the Door for Prescriptive Analytics

Making customer-focused decisions that balance risk and profit just keeps getting harder. Even when you think you have the right criteria to make decisions, optimizing the outcomes can be even trickier.

So many factors impede your ability to make the smartest possible decisions: Oceans of big data that distort rather than clarify. Regulations that vary across regions. Customers who want an offer, fast, or else you’re going to lose them.

To be truly successful, organizations have to put advanced analytics into the hands of their lines of business, not just the data scientists and operations researchers who have traditionally owned this domain. At the same time, these tools need to be highly configurable in order to avoid overloading the IT department.

This white paper covers how the collision of economic, technological, and human factors mandates a new approach to decisions that will solve these challenges and leverage prescriptive analytics across the enterprise.

Make Your Infrastructure Data Ready with NetApp

Your IT team is struggling with aging, inflexible, and complex infrastructure and processes that make it difficult to support new business needs or take advantage of cloud. Learn how you can transform your data infrastructure using flash storage to meet service level performance and availability, enabling your team to focus on the delivery of new applications and services.

Frost & Sullivan: Customer Engagement is Ripe for Change

Is Your IT Team Ready to Enable Digital Transformation?

Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation that is increasingly becoming more cloud-based.

An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.

Read this white paper from Frost & Sullivan for a pragmatic approach to:

Identify process changes and goals with lines of business
Benchmark your current infrastructure and technology gaps
Consider cloud omnichannel solutions for easier deployments and simple scalability

Architecture spotlight: Three considerations when choosing cloud for your contact center

A cloud contact center can offer many advantages in performance, scalability and security, compared to an on-premise contact center infrastructure. To maximize these advantages, it’s important to determine how best to leverage the cloud to meet your business’s specific needs.

Get informed answers, insights and best practices from Richard Snow, vice-president and research director of customer and contact center research, Ventana Research and Jack Nichols, director of PureCloud product management, Genesys.

Download this white paper from Genesys and Ventana Research for guidance as you replace or improve your existing contact center architecture. You’ll learn:

Pros and cons of private and public cloud contact center models
Best practices for a blended infrastructure
Differences between single and multitenant cloud architectures
How to determine if a vendor’s cloud solution meets your specific needs

Architecture spotlight: Three considerations when choosing cloud for your contact center

A cloud contact center can offer many advantages in performance, scalability and security, compared to an on-premise contact center infrastructure. To maximize these advantages, it’s important to determine how best to leverage the cloud to meet your business’s specific needs.

Get informed answers, insights and best practices from Richard Snow, vice-president and research director of customer and contact center research, Ventana Research and Jack Nichols, director of PureCloud product management, Genesys.

Download this white paper from Genesys and Ventana Research for guidance as you replace or improve your existing contact center architecture. You’ll learn:

Pros and cons of private and public cloud contact center models
Best practices for a blended infrastructure
Differences between single and multitenant cloud architectures
How to determine if a vendor’s cloud solution meets your specific needs

DUMMY

This is a test.

Office 365 Sales Guide

Put yourself in the client's shoes. Why would he buy an Office 365 plan from you if he can just as easily buy it from someone else, or directly from Microsoft? If you want to make more money selling Office 365, you have to add real value to your portfolio. This guide will help you identify Office 365 selling opportunities, position the right product benefits to overcome the client’s top pain points and address security and compliance concerns with Office 365.

Microsoft 365: The Ultimate Reseller’s Guide to Features & Benefits

You must have heard about it by now. But what exactly is Microsoft 365 Business? It's the latest unified solution launched by Microsoft. It includes the best features from some of their most popular products, and promises its users total control of their environment. With this free guide you'll soon have a clearer understanding of why Microsoft 365 is a great addition to your portfolio, in terms of profit and future growth.

Frost & Sullivan: Customer Engagement is Ripe for Change

Is Your IT Team Ready to Enable Digital Transformation?

Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation that is increasingly becoming more cloud-based.

An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.

Read this white paper from Frost & Sullivan for a pragmatic approach to:

Identify process changes and goals with lines of business
Benchmark your current infrastructure and technology gaps
Consider cloud omnichannel solutions for easier deployments and simple scalability