An Intelligent Search Interface Understands the User
When you search on Google, or with Siri, or Alexa, you can be sure that the system knows that when you say “NJ” you mean “New Jersey.” But when you search for something in the enterprise -- on SharePoint, or in Salesforce, or even across multiple systems, if you can do that - does the system recognize the intent of your search?
Is your enterprise search system smart enough to make a connection between “NJ” and “New Jersey”?
Natural Language Processing (NLP) is about understanding the meaning behind the text, interpreting the user’s request, and matching the answer to the intent.
Download the Five-Minute Guide to Natural Language Processing to learn how text analytics and NLP help cognitive search systems deliver intelligent answers that drive user adoption and improve productivity.