About Time: A Guide to Optimizing Utilization

Time is money, and with this guide you're about to learn how to get a bunch of it back. Learn how to deploy technicians efficiently, capture the true costs of your services, and improve profitability with this helpful resource. It’s filled with eye-opening techniques and strategies gathered from more than 30 years of experience working directly with technology providers and includes the tools and information you need to calculate tech utilization, breakeven, and profitability.

When staffing is tight and time is money, utilization matters. Download this guide today to learn more.

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Managed Services Guide to New Vertical Growth

Want to adapt your business in a shifting economy by leveraging sales to customers you already have? This guide will help you explore the plethora of financial opportunities available to businesses that offer managed network services, cybersecurity, cloud computing and more. It’s packed with real-world examples and statistics that demonstrate how adding business lines for your existing customers can help your business grow.

This guide will answer everything you need to know to help build your business today!

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5 Inventory Management Best Practices

Take control of your inventory with this free eBook that provides insights for SMBs hoping to improve margins, enhance customer service, and implement an IT asset management process. These best practices can help your business save more than 30% a year with smarter inventory management.

Don’t let these challenges keep you up at night. Here’s 5 best practices even your mom would be proud you followed.

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Panasonic UAS Drone Draft

Unmanned Aerial Systems (UASs) and robots are frequently deployed by military to improve situational awareness, perform recon, and even to deploy emergency rations, ammunitions, or other payloads. A critical part of every military UAS and robot system is the ground-based controller – handheld or laptop-based – that guides devices to where they need to be; collects video, thermal, audio, or other information; and safely returns when their mission has been completed.

This paper examines what goes into a successful UAS deployment, with a particular focus on the considerations for choosing the mobile device at the heart of each controller. It also includes a real-world case study demonstrating the importance of choosing the right mobile device for the job.

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How Talk-to-Text Mobile Solutions Can Help Improve Situational Awareness and Reduce Officer Burnout

Public Safety Officers face more stress than nearly any other job, as evidenced by a recent survey in which 80 percent of the officers responding said they would be very unlikely to recommend a career in law enforcement to others. Officers often end busy days by filing reports, frequently long after incidents occurred. The administrative burden coupled with stresses of the day can impact report quality, community service levels, and lead to burnout and other safety issues.

A single incident report can take two hours or more to process. And if reports are filed after the fact, officers also must spend time collecting and organizing evidence, as recalling and documenting incidents from their shift can be a challenge. Learn how talk-to-text mobile solutions can improve stress by helping officers stay productive and aware.

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ZenKey: Cellular Network Enhances Security

In 2020, we saw the pandemic accelerating the digital transformation three-fold. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage each of the accounts integral to their daily lives

The coin of this digital realm, for service providers of any stripe and consumers alike, is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social demands to protect PII (personal identifiable information), means everyone must rethink identity.

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ZenKey: A Network-Based Identity Solution

As threats of data breaches, identity theft, and large-scale fraud seem to grow daily, millions of online users also face the burden of managing multiple passwords. The digital economy is growing faster than ever and so is the need for a radically new identity management solution. One that eliminates passwords and provides seamless, user-centric security. One that provides privacy controls with a high level of confidence.

That solution is here. Introducing ZenKey. A joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a seamless experience with unique fraud detection signals that only the largest mobile carriers can provide.

Why ZenKey is Better

The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.

An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?

To learn more about the ZenKey identity solution, fill out the form and download the detailed White Paper.

Get Whitepaper

ZenKey: A Network-Based Identity Solution

As threats of data breaches, identity theft, and large-scale fraud seem to grow daily, millions of online users also face the burden of managing multiple passwords. The digital economy is growing faster than ever and so is the need for a radically new identity management solution. One that eliminates passwords and provides seamless, user-centric security. One that provides privacy controls with a high level of confidence.

That solution is here. Introducing ZenKey. A joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a seamless experience with unique fraud detection signals that only the largest mobile carriers can provide.

Why ZenKey is Better

The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.

An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?

To learn more about the ZenKey identity solution, fill out the form and download the detailed White Paper.

Get Whitepaper

ZenKey: Cellular Network Enhances Security

In 2020, we saw the pandemic accelerating the digital transformation three-fold. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage each of the accounts integral to their daily lives

The coin of this digital realm, for service providers of any stripe and consumers alike, is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social demands to protect PII (personal identifiable information), means everyone must rethink identity.

Get Whitepaper

ZenKey: Cellular Network Enhances Security

In 2020, we saw the pandemic accelerating the digital transformation three-fold. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage each of the accounts integral to their daily lives

The coin of this digital realm, for service providers of any stripe and consumers alike, is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social demands to protect PII (personal identifiable information), means everyone must rethink identity.

Get Whitepaper

ZenKey: A Network-Based Identity Solution

As threats of data breaches, identity theft, and large-scale fraud seem to grow daily, millions of online users also face the burden of managing multiple passwords. The digital economy is growing faster than ever and so is the need for a radically new identity management solution. One that eliminates passwords and provides seamless, user-centric security. One that provides privacy controls with a high level of confidence.

That solution is here. Introducing ZenKey. A joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a seamless experience with unique fraud detection signals that only the largest mobile carriers can provide.

Why ZenKey is Better

The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.

An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?

To learn more about the ZenKey identity solution, fill out the form and download the detailed White Paper.

Get Whitepaper

Your MDM Doesn’t Want You to Read This (But We Do!)

If you’ve ever worked with an MDM (Mobile Device Management) to build and manage an Android device fleet, you know how one-sided that relationship becomes once your hardware is in the field. You also know that’s because MDMs are built on a model that chiefly rewards shipping devices, not supporting them. It’s hard to blame them, either — in a world where getting devices to the edge has become a critical concern across dozens of industries, hardware talks. But if you’re scaling a mission critical Android device fleet, you’re already asking the kind of hard questions your MDM probably isn’t very eager to answer.

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Panasonic Thermal Imaging

A Panasonic rugged tablet with an integrated thermal camera is the ultimate work companion that helps its users to detect, record, analyze, rectify and document temperature while out in the field. Panasonic offers an integrated FLIR thermal camera with the TOUGHPAD® G1 and M1 tablets as an option to enable users to accurately measure and record temperature using the same device to run other essential work applications.

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Customers Speak Out About What They Need in a Rugged Mobile Device

How can you determine which solution is cut out to meet your workforce’s needs? A VDC customer satisfaction study identifies the most important capabilities customers are looking for in rugged mobile devices. Panasonic TOUGHBOOK® mobile devices received high satisfaction ratings from customers and their workers—in every single category and more.

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Mobility Matters: Better Field Service Outcomes through IoT and Predictive Analytics

What’s the real cost of equipment downtime? Not only is it expensive for field service organizations (FSOs) to send a technician for diagnosis and repair (hopefully once), unplanned downtime means a productivity drop for business organizations – lost revenue and expenses that can accumulate quickly. So it’s no surprise that a recent study by Field Technologies found the top two strategic initiatives for FSOs are improving customer satisfaction and increasing efficiency.

This brief discusses how the combination of predictive analytics based on data gathered by IoT sensors and the use of mobile devices combine to reduce unnecessary scheduled maintenance while improving the overall service experience for both FSOs and the organizations they serve.

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