Why Mobile Tech Matters: Gaining a Competitive Edge for FSOs
Field service organizations (FSOs) rely on mobile technology solutions to stay connected and competitive, whether they provide consumer services for cable & telco, or commercial services maintaining factory machinery or repairing heavy equipment. Whatever their field of business, every FSO feels the impact of modernization trends including augmented reality, digital schematics libraries, diagnostics, advanced analytics, predictive maintenance, new FSO management tools, and more.
This paper looks at how FSOs can stay current and remain competitive by implementing mobile solutions that enable the latest technology and arm techs with tools that increase efficiency, provide better service, and increase customer satisfaction.
MDM is Dead. It’s Time to Shift to Android DevOps
Alright, so maybe not completely dead, but Mobile Device Management (MDM) - while necessary - cannot (alone) meet the needs of innovative, agile businesses, especially when customer experience and value are on the line.
With MDM, you can’t control the intake of changes to a fleet - risking widespread downtime - or debug your applications in real-time to prevent poor user experience. Enter Android DevOps where quality and speed are at the heart of dedicated device management.
According to Sam Guckenheimer of Microsoft Azure, “For a DevOps team...everything they do is about making a customer’ experience better.” Android DevOps enables businesses to focus on their business - not the platform - so they can deliver the ultimate customer experience.
Continue reading to learn more about how making the shift to Android DevOps can help you get back to what matters most: delighting your customers.
For more information about the advantages of Android DevOps reach out to Esper.
How Strong is Your MDM Security?
6 Layer MDM Cybersecurity Self-Assessment
MDM security in 2020 must be dynamic. You need the flexibility to deploy and manage single-purpose Android devices according to use cases. MDM should offer features to completely wipe and re-provision devices at any given point during the device lifecycle. Most importantly, MDM security should allow real-time or automated response based on insights into devices, apps, and user behaviors.
According to the 2020 Verizon Mobile Security Index (MSI), 66% of organizations admit a mobile cybersecurity issue has spiraled into a “significant organizational calamity” in the past, Your chances of experiencing a mobile cybersecurity incident in the next two years are 28%.
Your mobile security risks vary depending on device type, industry, and most importantly, use case. Pay attention to this 42-point checklist to determine if your MDM security is at risk.
ZenKey: Cellular Network Enhances Security
In 2020, we saw the pandemic accelerating the digital transformation three-fold. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage each of the accounts integral to their daily lives
The coin of this digital realm, for service providers of any stripe and consumers alike, is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social demands to protect PII (personal identifiable information), means everyone must rethink identity.
ZenKey: A Network-Based Identity Solution
As threats of data breaches, identity theft, and large-scale fraud seem to grow daily, millions of online users also face the burden of managing multiple passwords. The digital economy is growing faster than ever and so is the need for a radically new identity management solution. One that eliminates passwords and provides seamless, user-centric security. One that provides privacy controls with a high level of confidence.
That solution is here. Introducing ZenKey. A joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a seamless experience with unique fraud detection signals that only the largest mobile carriers can provide.
Why ZenKey is Better
The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.
An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?
To learn more about the ZenKey identity solution, fill out the form and download the detailed White Paper.
ZenKey: A Network-Based Identity Solution
Even as the threats of data breaches, identity theft and large-scale fraud seem to grow daily, millions of users must also face the burden of managing multiple passwords. And with the digital economy growing faster than ever, so is the need for a radically new identity management solution. One that eliminates passwords and provide seamless, user-centric security. One that can provide privacy controls with high-level of confidence.
That solution is here. Introducing ZenKey, a joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a frictionless experience with unique fraud signals that only largest mobile carriers can provide.
Why ZenKey is Better
The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.
An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body as shown in the figure above. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?
To learn more about how the ZenKey identity solution works, fill out the form and download the detailed White Paper.
ZenKey: Cellular Network Enhances Security
How do you establish your Digital Identity
By some accounts, the pandemic accelerated the digital transformation by a factor of 3x in 2020 alone. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage hundreds of accounts integral to their daily lives.
The coin of this digital realm for service providers of any stripe and consumers alike is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social obligations to protect PII (personal identifiable information), means everyone must rethink identity.
ZenKey: A Network-Based Identity Solution
Even as the threats of data breaches, identity theft and large-scale fraud seem to grow daily, millions of users must also face the burden of managing multiple passwords. And with the digital economy growing faster than ever, so is the need for a radically new identity management solution. One that eliminates passwords and provide seamless, user-centric security. One that can provide privacy controls with high-level of confidence.
That solution is here. Introducing ZenKey, a joint-venture between AT&T, T-Mobile, and Verizon, that provides a highly secure network-based identity solution. It delivers a frictionless experience with unique fraud signals that only largest mobile carriers can provide.
Why ZenKey is Better
The ZenKey identity solution provides multi-factor authentication and authorization based on a user’s mobile device and network attributes. It integrates the trusted security attributes of the Subscriber Identity Module (SIM) card with the OpenID Connect1 authentication protocols.
An identity solution generally includes four key actors – (1) Users, (2) Identity Providers, (3) Relying Parties, and (4) a Governance Body as shown in the figure above. The Users are entities for which the identity solution provides authentication and authorization. The Identity Providers manage user attributes to validate, process, and assure digital transactions on behalf of Users. The Relying Parties accept user assurances from Identity Providers to allow service access. This is the standard structure. But what makes ZenKey a better option?
To learn more about how the ZenKey identity solution works, fill out the form and download the detailed White Paper.
ZenKey: Cellular Network Enhances Security
How do you establish your Digital Identity
By some accounts, the pandemic accelerated the digital transformation by a factor of 3x in 2020 alone. In 2021, the ability to adapt to the predominance of the digital realm will make or break businesses across industry verticals. Fraudsters watch and wait while consumers struggle to manage hundreds of accounts integral to their daily lives.
The coin of this digital realm for service providers of any stripe and consumers alike is identity. Historically, the relationship has been one-way; a user authorized a provider to act on his/her/their behalf. The accelerating reliance on digital access to services, along with increasing legal and social obligations to protect PII (personal identifiable information), means everyone must rethink identity.
Buyer’s Guide to Choosing the Right Remote Support Tool
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.
This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers remote support solutions with key features and functionalities that make us the market leader in the remote support space.
Remote Buyers Guide
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.
This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers remote support solutions with key features and functionalities that make us the market leader in the remote support space.
Remote Buyers Guide
More and more organizations are looking to implement an intuitive remote support solution that gives support professionals on-demand productivity and provides quick resolutions to the ever-evolving set of pains that bedevil support teams today. But choosing the best remote support solution can be a challenge, especially as user expectations grow and systems become more complex and offer more options and features.
This buyer’s guide can help you select the remote support tool that will work best for your organization. With more than 15 years of experience, LogMeIn delivers remote support solutions with key features and functionalities that make us the market leader in the remote support space.
Why Aeris? IoT Connectivity Solutions for Management and Cost
Aeris provides multi-carrier, multi-technology IoT solutions. That means regardless of your chosen carrier, and regardless of the underlying technology, Aeris solutions can connect and provide numerous advantages.
Value Stream Management and Value Stream Mapping – A complementary approach to delivering greater value through software
The emergence of Value Stream Management (VSM) as a concept applicable to software delivery signaled a change in the winds for traditional enterprises in a tech-driven world. Finally, “non-tech” organizations have a practice available that is focussed on extracting more business value from IT.
While the two “VSMs” are different concepts, they are not mutually exclusive. In fact, they’re complementary. To understand how both practices work, we need to define what they are and what they can do.
Software development as it should be – Rediscover your passion for building great products
Instead of reveling in their passion for building great products, developers find themselves too often wasting countless hours on non-value adding work.
Countless meetings, logging in and out of tools to copy/paste information, rummaging through emails and chat threads, filling in timesheets - - everything but coding. Meanwhile the business and their management are on their backs; “Faster! Better! More!”
Such a high-pressure environment is a surefire way to kill your passion, turning your dream into a nightmare. It shouldn’t be like this, nor does it have to.