This two-page infographic explains the basics of Ticket-by-Mail for both on-street and off-street enforcement, along with a simple introduction to curb digitization solutions. It’s designed for parking teams who are just starting to explore these tools and want a quick, practical overview without committing to a long read.

In just a few minutes, you’ll see how the system works, where it’s typically used, and what benefits cities are seeing when they implement it.

Download the infographic to:

• Understand how Ticket-by-Mail works for on-street enforcement
• See how the same technology applies to off-street environments
• Learn the role curb digitization plays in the system
• Get a clear, visual explanation you can share with your team
• Cover the basics in 90 seconds

Demand for curb space continues to rise, while the physical space available remains fixed. In most cities, expansion is not an option. This puts pressure on municipalities to make better use of what already exists. The answer is not more space, but better systems and tools that can help maintain flow, safety, and accessibility.

Parking enforcement plays a central role in this shift. When rules are clearly defined and consistently enforced, compliance improves. This leads to safer streets, better traffic movement, and a more predictable experience for residents and visitors. Technologies for curb digitization, AI-powered LPR, and remote parking systems like Ticket-by-Mail can help cities enforce more effectively without increasing personnel or stretching already limited resources.

This briefing moves beyond theory to show how these ideas work in practice. It explores the core elements that make modern curb management possible and presents a detailed case study from Galveston, Texas. The case outlines how legislative changes, operational updates, and technology investments came together to support a growing city’s needs. It also demonstrates how these upgrades can be implemented gradually, creating a scalable framework that is now shaping similar initiatives across Texas.

Download the brief to:

• Understand how curb digitization helps create a unified system for parking management and enforcement
• See how legislative changes can open the path to new enforcement capabilities
• Learn what a real-world rollout looks like, from planning to execution
• See measurable outcomes, including compliance improvements and operational efficiency
• Gain practical insights to help plan your own curb management upgrades

The City of Galveston made history with a groundbreaking precedent in Texas: with updated state laws, the local administration implemented a Ticket-by-Mail system powered by LPR technology.

We’ve documented the full deployment in a detailed webinar that covers what was implemented, what was adjusted, and what the city learned after two years of operation.

Key Takeaways:

• Ticket-by-Mail reduces the need for windshield stops — which lowers interactions, keeps traffic moving, and allows officers to cover more ground.
• LPR workflows operate simply and effectively: cameras scan plates, officers verify payment in-vehicle, and when violations are identified, citations are issued and mailed to the registered owner.
• Galveston’s implementation has set a precedent in Texas, creating a legal and operational framework that other cities can follow to accelerate adoption and streamline processes.
• Successful deployments are phased, starting with targeted pilot areas and expanding based on traffic data, operational insights, and community needs.
• The program delivered immediate results, with over four times more tickets issued in the first year (compared to the previous year).

If you’re evaluating similar programs or reviewing your enforcement strategy, this session will give you a practical benchmark to compare against your own plans.

Originally presented at the 2025 International Parking and Mobility Institute annual conference, this Learning Lab examines how Pittsburgh deployed LPR and Ticket-by-Mail and built the policy and technology framework needed to support a plate-based parking ecosystem.

Key takeaways:

• Pittsburgh navigated outdated legislation and worked with state and local officials to enable Ticket-by-Mail in a framework written long before this new parking technology existed
• Pittsburgh Parking Authority turned LPR and Ticket-by-Mail into a safe enforcement model that keeps officers in their vehicles instead of on risky nighttime patrols
• What happens when parking enforcement becomes plate-based, connecting meters, mobile payments, permits, and enforcement into one ecosystem
• AI-powered LPR and curb digitization are changing what cities can enforce without adding more staff
• A phased rollout strategy helps gain public acceptance while increasing compliance and operational efficiency

With LPR and Ticket-by-Mail, the city improved safety, boosted compliance, and expanded enforcement capacity from 500 daily captures to more than 5,000 per unit.

Watch the full Learning Lab to get the complete insights and practical lessons from Pittsburgh’s journey.

The City of Pittsburgh has successfully established a legal framework for implementing a Ticket-by-Mail system for parking enforcement. The goal is to increase enforcement officers' safety by removing direct physical interaction when issuing tickets. Officers will be able to patrol and manage parking violations more effectively in areas where safety risks previously limited their operations.