Success Story of ModelRocket and NeuBird.ai: Transforming Production Operations with Agentic AI SRE
As organizations scale their cloud infrastructure, engineers often spend countless hours diagnosing complex operational issues, which can delay development cycles and threaten SLAs. Model Rocket, an innovative technology solutions provider, faced these exact operational headwinds as their usage of AWS services expanded.
Download this customer story to learn how Hawkeye transformed Model Rocket’s operations, resulting in:
- 92% MTTR Reduction: Drastically accelerated incident resolution by instantly identifying root causes.
- 24/7 Expert Monitoring: Leveraged AI to provide continuous, automated root cause analysis across the entire AWS environment.
- Enhanced Development Focus: Freed engineers from context-switching between operations and development, allowing them to focus on innovation.
- Strengthened SLAs: Ensured consistent service reliability even during rapid development cycles.









