How MSPs can future- proof Microsoft 365 management with automation and security

Unlocking the power of Microsoft 365 management: A toolkit for MSP success

Modern Work has reshaped client expectations by enabling greater flexibility, broader collaboration, and improved employee satisfaction. Organizations can hire from anywhere, teams operate across time zones, and employees have more control over how they work.

But these benefits come with trade-offs. As workforces become more distributed, the digital environment grows—and so does the risk. Every new device, app, and identity increases the potential for cyber threats.

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Unlocking the power of Microsoft 365 management: A toolkit for MSP success

Unlocking the power of Microsoft 365 management: A toolkit for MSP success

As hybrid and remote work models become the standard, managed service providers (MSPs) are being asked to support secure, productive, and flexible environments while reducing complexity and risk. The key to keeping up? Embracing Modern Work.

Modern Work is a comprehensive approach to using tools such as Microsoft 365 to manage collaboration, security, and productivity across devices and locations. But many MSPs are only tapping into a fraction of what’s possible. If you’re only leveraging Microsoft 365 for email, you’re leaving efficiency and revenue on the table.

This article outlines the critical components of a Modern Work toolkit and how MSPs can use automation, standardization, and centralized management to grow their cloud practice and deliver better outcomes for their clients.

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Nerdio Manager For MSP:  BTM IT Solutions accelerates startup growth with Nerdio after legacy provider falls short for SMBs

From Startup to Scalable MSP: How BTM IT Replaced Citrix with Nerdio

BTM IT Solutions launched its MSP business with one clear goal: deliver modern, cost-effective virtual desktop services for SMBs—without the limitations of legacy platforms like Citrix. By adopting Nerdio Manager for MSP, BTM achieved a 50% boost in operational efficiency, automated key processes like onboarding and patching, and protected its per-user pricing model with smart Azure cost controls. This case study showcases how Nerdio’s “build once, deploy many” model empowered BTM to grow fast, scale seamlessly, and deliver exceptional IT services right from the start.

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Nerdio Manager For MSP: Multi-national financial services enterprise gains 100% ROI with Nerdio

A leading multi-national financial services enterprise successfully transformed its remote work infrastructure by adopting Nerdio Manager for Enterprise, moving away from outdated VPNs and complex Citrix environments. With tens of thousands of global employees and high operational demands, the firm faced growing challenges in managing virtual desktops securely and efficiently. Nerdio delivered radical simplification through automated deployments, virtual desktop standardization, and seamless Azure integration—yielding up to 97% time savings and a 100% ROI.

By replacing hundreds of physical devices with scalable cloud-based desktops and reducing the time-intensive tasks from weeks to just hours per month, the company minimized IT overhead while enhancing security and user experience. A lean support team of just six manages 16,000 users globally, showcasing Nerdio’s enterprise-readiness and cost-effectiveness. The continuous innovation and responsiveness from Nerdio not only addressed current challenges but positioned the firm to scale confidently into the future.

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Scalable, automated, and cost-efficient: How cubesys transformed AVD with Nerdio

How Cubesys Transformed AVD Delivery with Nerdio

Cubesys, a leading Australian managed service provider, revolutionised its Azure Virtual Desktop (AVD) operations by partnering with Nerdio. By automating workflows and streamlining deployments, Cubesys migrated 4,000 users from Citrix to AVD in just two weeks—ensuring business continuity for clients like Uniting Age Well. With 95% of AVD projects powered by Nerdio, Cubesys reduced operational costs, boosted scalability, and freed engineering teams to focus on high-value work. Explore how automation and cost efficiency are reshaping IT services through Nerdio’s powerful cloud management platform.

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The Future of Microsoft 365 Management

Managing Microsoft 365 across clients shouldn’t slow you down.

Yet for many MSPs, it still does—thanks to fragmented tools, manual workflows, and inconsistent security practices. If managing Microsoft 365 feels more complex and less profitable than it should, this guide is for you.

Inside, you'll learn to:

  • Centralize Microsoft 365 management across tenants, users & licenses
  • Automate workflows & security enforcement
  • Streamline onboarding & offboarding
  • Standardize & scale your M365 offering to drive higher margins

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Auth0 Buyers’ Guide – Limitless potential. Unlocked.

This guide reveals how modern Customer Identity and Access Management (CIAM) can help businesses take services to the market faster.

Through four practical steps, you'll discover how to transform from restrictive legacy systems to a powerful cloud-based Identity solution. Each step breaks down the challenges faced in traditional—often in-house—CIAM, the opportunities hiding in plain sight when you shift to a modern, cloud-based CIAM, and how Auth0 by Okta can help you scale for tomorrow.

Download now to learn how to free your developers from day-to-day Identity management tasks, unite fragmented customer data for better personalisation, deploy new services faster without compromising security, and protect against AI-driven threats—all while improving your ROI. Plus, see real success stories from companies that have already made the journey.

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Customer Identity & Access Management For Dummies

Usernames and passwords have become a part of everyday life. Consumers manage different accounts for online shopping, bank accounts, and mobile apps. This is customer identity and access management (CIAM), and you no doubt recognize some of the differences between good CIAM and bad CIAM in many of your digital experiences. For example, your mobile banking app may give you a strong sense of security and ease of use by simply authenticating you with a fingerprint or face scan. On the other hand, you’ve likely abandoned more than one online shopping cart when a retailer wants you to complete a lengthy registration process. Registration can take more time than finding the products you were looking for!

Download your free guide and find out:

  • What CIAM is and why it matters
  • What capabilities and features to look for in a modern CIAM solution
  • Ten steps to implementing the right CIAM solution for your business

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Time To Think About Customer Identity

Customers want to securely engage with your apps and services anytime and from any device. If you’re not providing this across every digital channel, then you’re already facing a steep challenge to win, retain, and entertain your customers.

Customer Identity and Access Management (CIAM) is your way of meeting these expectations.

This whitepaper will show you:

The business benefits of Customer Identity, including increased revenue opportunities, improved security posture, and more time for IT and dev teams to focus on other areas Case studies of other organizations successfully implementing Customer Identity What to look for when getting the most out of your CIAM solution.

If all this sounds too good to be true, then it’s time to see how much Customer Identity can do for you.

Get your copy downloaded now.

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Modern CIAM: Unlock Growth and Strengthen Security

When Identity gets messy, everything slows down; logins break, data silos grow, and security gaps creep in.

This infographic walks through how a modern, developer-first CIAM strategy helps you keep systems connected, reduce complexity, and support your team without piling on more custom code.

Download it to learn:

  • How to eliminate Identity silos and unify access
  • Ways to secure customer journeys before, during, and after login
  • How modern CIAM accelerates go-to-market and reduces dev overhead
  • What to expect from a flexible, scalable CIAM platform like Auth0
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The Developer’s Guide to Single Sign-On (SSO)

Single Sign-On sounds simple…until you're deep in SAML configs and OIDC flows.

This practical guide from Auth0 walks you through what actually works, where to start, and how to make the right architecture calls.

Download it to learn:

  • How SSO actually works (without the buzzwords)
  • Which protocols matter: SAML, OIDC, WS-Fed, LDAP
  • Where to start and how to integrate with Auth0
  • Whether to build, buy, or blend—and how not to regret the decision

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Accelerate Innovation through Identity Management

Modernizing your Customer Identity and Access Management (CIAM) is a complex challenge that demands extensive resources and expertise. But it's also a distraction from your core mission – creating value for customers through innovative products and features.

This infographic shows you how to free up your team to focus on innovation by partnering with Identity management experts at Auth0 by Okta. You'll learn:

The 4 essential components of a robust CIAM solution - and why getting them right is so difficult. There are myriad regulations you must comply with for customer data privacy and security. How identity is the new security perimeter, under constant attack from sophisticated cyber threats. How Auth0’s security-first, developer-friendly platform can offload the CIAM burden so you can scale your business.

Stop getting bogged down in identity management details. Discover how to accelerate innovation by leveraging a trusted CIAM partner.

Download the infographic now.

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Customer Identity and The Extensibility Imperative

Customer Identity is essential for optimizing the customer experience, driving sales and marketing efforts, and ensuring security and compliance. However, as businesses’ tech stacks and needs evolve, extensibility becomes a critical factor in selecting a CIAM (Customer Identity and Access Management) solution. This whitepaper explores:

  • Why extensibility is crucial for adapting CIAM to unique business needs and tech environments.
  • The role of Customer Identity in enhancing security, protecting data, and supporting compliance.
  • How extensible CIAM solutions enable faster, more agile development while offloading identity management tasks.
  • The trade-offs between ease of implementation and degree of extensibility in different CIAM approaches.

It also shares practical strategies to implement Customer Identity effectively, ensuring scalability and long-term success. Download the whitepaper now.

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Securing AI Agents: The New Identity Challenge

AI agents aren’t just chatting anymore, they’re taking action across your stack. They’re calling APIs, making decisions, and accessing sensitive data. However, most IAM systems were never designed for non-human actors.

This whitepaper breaks down what GenAI changes about Identity and what security, product, and development teams must rethink to stay secure and scalable.

Download it to learn:

  • Where traditional identity frameworks fall short for GenAI
  • How to secure agents before, during, and after login
  • Why human-in-the-loop approvals and fine-grained authorization matter
  • How Auth0 helps teams secure AI workflows faster and more flexibly

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Auth0 Buyers’ Guide – Limitless potential. Unlocked.

This guide reveals how modern Customer Identity and Access Management (CIAM) can help businesses take services to the market faster.

Through four practical steps, you'll discover how to transform from restrictive legacy systems to a powerful cloud-based Identity solution. Each step breaks down the challenges faced in traditional—often in-house—CIAM, the opportunities hiding in plain sight when you shift to a modern, cloud-based CIAM, and how Auth0 by Okta can help you scale for tomorrow.

Download now to learn how to free your developers from day-to-day Identity management tasks, unite fragmented customer data for better personalisation, deploy new services faster without compromising security, and protect against AI-driven threats—all while improving your ROI. Plus, see real success stories from companies that have already made the journey.

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