Sponsor: 8×8

8×8 Contact Center

A new 8x8 contact center handles inbound and outbound calls on the channel chosen by the customer. With 8x8, your contact center is instantly scalable, and performance is detailed across numerous metrics and the data is accessible in an instant. This combination of omnichannel capabilities and contact center management is strengthened by third-party tested data security and protection. Call center software is an investment in building a compelling customer experience. The 8x8 CCaaS solution turns that investment into a competitive advantage.

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3 Ways Your Call Center Choice Can Make or Break Your CRM Investment

You’ve already got the best-in-class CRM software solution for your business, so you understand how important it is to manage customer relationships effectively. But if you’re also considering contact center software, your next choice could make the difference between a dynamic duo that delivers on the promise of powerful synergy, and a combination that costs more and does less than you thought.

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Empower Your Business with Continuous Communications

Enterprise conferencing and collaboration technologies today stand at an exciting crossroads. Solutions that were once considered consumer technologies are moving into the enterprise. Never has this trend been more pronounced than now, as consumerization of IT and mobile device proliferation increasingly break down the walls between business and consumer use. As a result, enterprise solutions must become increasingly simpler to deploy and more intuitive to use. At the same time they must deliver a secure and seamless communications experience. As the worlds of consumer and business communications blend, walking the line between the two has become top of mind for users and IT decision makers alike. Businesses must capitalize on these tectonic shifts in user preferences by deploying agile communications that today's mobile users need in order to collaborate effectively wherever they are.
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Empower Your Business with Continuous Communications

Enterprise conferencing and collaboration technologies today stand at an exciting crossroads. Solutions that were once considered consumer technologies are moving into the enterprise. Never has this trend been more pronounced than now, as consumerization of IT and mobile device proliferation increasingly break down the walls between business and consumer use. As a result, enterprise solutions must become increasingly simpler to deploy and more intuitive to use. At the same time they must deliver a secure and seamless communications experience. As the worlds of consumer and business communications blend, walking the line between the two has become top of mind for users and IT decision makers alike. Businesses must capitalize on these tectonic shifts in user preferences by deploying agile communications that today's mobile users need in order to collaborate effectively wherever they are.
Get Whitepaper