Making customer-focused decisions that balance risk and profit just keeps getting harder. Even when you think you have the right criteria to make decisions, optimizing the outcomes can be even trickier.
So many factors impede your ability to make the smartest possible decisions: Oceans of big data that distort rather than clarify. Regulations that vary across regions. Customers who want an offer, fast, or else you’re going to lose them.
To be truly successful, organizations have to put advanced analytics into the hands of their lines of business, not just the data scientists and operations researchers who have traditionally owned this domain. At the same time, these tools need to be highly configurable in order to avoid overloading the IT department.
This white paper covers how the collision of economic, technological, and human factors mandates a new approach to decisions that will solve these challenges and leverage prescriptive analytics across the enterprise.