DevOps In An Unplanned World

When done right, DevOps Practices can rapidly increase the speed of release cycles. What happens when critical events occur which cause business disruptions resulting in delays in release schedules? Every minute of outage can mean tens or hundreds of thousands of dollars, sometimes even millions, lost when mission-critical applications are involved.

Download this whitepaper to learn:

  • The 3 key factors for managing a successful service delivery value chain
  • Different curveballs which can add additional friction to the service-delivery process
  • How Everbridge can help organizations deliver services faster and achieve a higher rate of customer satisfaction

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10 Reasons Why You’re Missing Your SLAs

Disruptions caused due to digital issues result in you not meeting the terms of your SLAs (Service Level Agreements) which then result in downtime and service disruptions. On average, the cost of downtime is $9,000 per minute as per the latest MIM report. This can have a negative impact on your brand reputation as well.

Thus, meeting SLAs is a top Enterprise priority. We have compiled a list of factors that lead to you missing your SLAs, download this whitepaper to learn:

  • The solutions to the different factors causing you to miss your SLAs
  • How to establish a streamlined workflow
  • The value of automated escalations

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Open Source Security And Risk Analysis Report

Synopsys helps development teams build secure, high-quality software, minimizing risks while maximizing speed and productivity. Synopsys, a recognized leader in application security, provides static analysis, software composition analysis, and dynamic analysis solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior.

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Navigating the Open Source Risk Landscape

Open source use isn’t risky, but unmanaged use of open source is.

Open source software forms the backbone of nearly every application in every industry. Chances are that includes the applications your company develops as well. If you can’t produce an accurate inventory of the licenses, versions, and patch status of the open source components in your applications, it’s time to assess your open source management policies.

This paper provides insights and recommendations to help organizations and their development and IT teams better manage the open source risk landscape. It covers:

  • Open source license risk and the need to identify and catalog open source licenses
  • Security risk that comes with open source use and inadequate vulnerability management
  • Operational open source risk, version control, and the dangers of using inactive components

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The DIY Guide to Open Source Vulnerability Management

According to SAP, more than 80% of all cyber attacks are happening on the application layer,1 specifically targeting software applications rather than the network.

Hackers take the easiest path when determining exploits and choose applications that offer the best attack surface opportunities. Those opportunities are generally created by unpatched or outdated software.

For example, Heartbleed, a dangerous security flaw, critically exposes OpenSSL, an open source project used in hundreds of thousands of applications that need to secure communications over computer networks against eavesdropping. Yet 56% of all OpenSSL versions that Cisco Security Research examined in its 2015 security report2 were still vulnerable to Heartbleed, more than two years after the Heartbleed vulnerability was first disclosed and a patched version issued.

This illustrates the difficulty organizations have in inventorying and managing open source components rather than a lack of security diligence. Without a comprehensive list of open source components in use, it is nearly impossible for any organization to identify specific applications that use vulnerable components.

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Know Your Code: Don’t Get Blindsided by Open Source Security Risks During Development

Application security is a strategic imperative for organizations developing internal and public-facing software. Exploits of software security vulnerabilities can result in loss of customer or company information, disruption of business operations, damage to public image, regulatory penalties, and costly litigation.

Adding to the management challenge, the software development life cycle (SDLC) is increasingly complex. Demands for agility and faster time to market, distributed development teams, and rapidly evolving languages and technologies are all contributing factors.

To remain competitive, development teams increasingly rely on open source software—cost-effective, reusable software building blocks created and maintained by global communities of developers.

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Navigating the Open Source Risk Landscape

Open source use isn’t risky, but unmanaged use of open source is.

Open source software forms the backbone of nearly every application in every industry. Chances are that includes the applications your company develops as well. If you can’t produce an accurate inventory of the licenses, versions, and patch status of the open source components in your applications, it’s time to assess your open source management policies.

This paper provides insights and recommendations to help organizations and their development and IT teams better manage the open source risk landscape. It covers:

  • Open source license risk and the need to identify and catalog open source licenses.
  • Security risk that comes with open source use and inadequate vulnerability management.
  • Operational open source risk, version control, and the dangers of using inactive components.

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2019 Open Source Security And Risk Analysis

Can you say with confidence that the open source components used in your applications are up-to-date with all crucial patches applied? It’s impossible to patch software when you don’t know you’re using it.

The 2019 OSSRA report offers an in-depth look at the state of open source security, compliance, and code quality risk in commercial software. Based on the anonymized data of over 1,200 audited codebases, this report provides:

  • The latest insights and surprising statistics about open source security and license risk.
  • The components most likely to have identified vulnerabilities.
  • Six key recommendations to improve your application risk management processes.

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Gamification for Cyber Professional Development

From incident response managers to network analysts, many cyber professionals are turning to active, hands-on exercises to improve their abilities. But why is gamification such a powerful new learning approach? Let’s find out!

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VARs: Build a Bridge to Customers Through Service Contract Renewals

New customer acquisition is the holy grail of sales achievement. But while acquiring new customers is essential to growth, no business thrives without strengthening and growing their existing customer relationships. This is especially true when considering annuity revenue streams.

Today, most solution providers focus significant effort on increasing annuity revenue. These revenue streams are service related and include both solution provider and OEM-delivered services that are contracted and sold on a subscription basis. Creating greater customer connection and intimacy is a crucial component of developing and growing annuity offerings.

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VARs: Create a Path to Profit Through Increased Warranty Renewal

Solution providers have long recognized the value of annuity revenue and profit that can be realized by selling OEM maintenance and support agreements.

The ability to successfully manage these complexities creates value for customers and a significant opportunity for solution providers. In fact, solution providers who deliver a comprehensive management approach to their customers are already realizing significant improvements in annuity revenue and profit. And by using this approach, solution providers can also gain contract renewals on products sold by other vendors.

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VARs: Grow Revenue Through Better Contract Renewal Strategies

The ability to maximize revenue growth of any offering depends on the processes in place to support that offering. For solution providers, this is especially relevant for annuity and contract management. Annuity management is a profitable growth area, however, it can be a chaotic undertaking with increasing complexity as the business grows.

However, annuity agreement management is often approached with little regard to all three of those components. A common approach is to address the challenge with people, but with little regard to process and tools. As the business grows, the volume and complexity of the agreements quickly overwhelm a company’s ability to address the problem solely from a manpower perspective.

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Solution Providers Guide To Annuity Revenue Growth

Since the advent of the internet economy, IT manufacturers have been redefining the way their products are delivered to the commercial marketplace. As a result, channel organizations responsible for the sale and delivery of these products have had to repeatedly rethink how they create value in the way they service their clients. To identify the cause and effects creating disruptive shifts in the channel market, we must first understand the decisions our customers make and why they make them!

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