10 Best Practices for Driving Constituent Engagement through Digital Services

The public sector is undergoing a paradigm shift. Local, state, and federal agencies are realizing that there is a common solution to the problems of cost overruns, low performance, and employee turnover.

Just as leading companies in the private sector have improved the customer experience, governments can shake off their biggest burdens and focus on accomplishing their public service missions by improving the constituent experience.

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A Government Guide For Going Digital

A digital office frees up your government to focus on more complex problems, offers a better experience for constituents, and creates new possibilities for engagement.

The good news: In the past decade, SaaS companies have made the process of “going digital” affordable and easy, saving you more time and money as you streamline internal operations and engagement with constituents.

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2019 Trends in Digital Accessibility for Government

As federal, state, and local governments embrace the digital age, law requires online information and services to be accessible to all staff and constituents.

But with the constantly evolving digital landscape, many governments are at a loss for how to incorporate accessibility into their digital strategy. What do governments need to know about digital accessibility and how can they stay ahead of the curve?

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Know Your Code: Don’t Get Blindsided by Open Source Security Risks During Development

Application security is a strategic imperative for organizations developing internal and public-facing software. Exploits of software security vulnerabilities can result in loss of customer or company information, disruption of business operations, damage to public image, regulatory penalties, and costly litigation.

Adding to the management challenge, the software development life cycle (SDLC) is increasingly complex. Demands for agility and faster time to market, distributed development teams, and rapidly evolving languages and technologies are all contributing factors.

To remain competitive, development teams increasingly rely on open source software—cost-effective, reusable software building blocks created and maintained by global communities of developers.

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Master Of Data & Analytics

To stay competitive in an increasingly digital world, businesses must become masters of data. By 2020, more than seven billion people & companies, and at least 35 million devices, will be wired to the web. Success now depends on not only keeping up with fast paced digital innovation, but also harnessing the continual data explosion it creates; and this will mean a sizeable shift in the way companies handle their insights.

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Customer Data Maturity Powers The Modern Enterprise

With the growing importance of customer insights in organizations, the role of analytics to extract insight from customer data and embed it back into organizational processes is at the forefront of business transformation. This increased profile has elevated the customer insights role from data geeks feeding the marketing funnel to critical change agents and strategic business partners. It has also made it crucial for companies to have a coherent and consistently executed customer data strategy. In order to seize the opportunity presented by this shift in data’s role, companies must plot a deliberate strategic course — beginning with a clear-eyed assessment of their current capabilities and needs.

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CDP Before You Buy

In this newsletter, Tealium features the Gartner report, Market Guide for Customer Data Platforms for Marketing. We aim to identify obstacles caused by fragmented customer data silos & establish how CDPs can help data & analytical professionals at enterprise companies improve their first party data management. The recommendations come as the result of a yearlong study, in which Gartner analysts surveyed more than 400 martech end users and technology vendors, and collaborated with high-tier industry publications & reports for secondary research. Consequently, they offer comprehensive insight into CDPs available from a variety of vendors, and factors to consider when evaluating implementation.

Get Whitepaper

Master Of Data & Analytics

To stay competitive in an increasingly digital world, businesses must become masters of data. By 2020, more than seven billion people & companies, and at least 35 million devices, will be wired to the web. Success now depends on not only keeping up with fast paced digital innovation, but also harnessing the continual data explosion it creates; and this will mean a sizeable shift in the way companies handle their insights.

Get Whitepaper

Customer Data Maturity Powers The Modern Enterprise

With the growing importance of customer insights in organizations, the role of analytics to extract insight from customer data and embed it back into organizational processes is at the forefront of business transformation. This increased profile has elevated the customer insights role from data geeks feeding the marketing funnel to critical change agents and strategic business partners. It has also made it crucial for companies to have a coherent and consistently executed customer data strategy. In order to seize the opportunity presented by this shift in data’s role, companies must plot a deliberate strategic course — beginning with a clear-eyed assessment of their current capabilities and needs.

Get Whitepaper

CDP Before You Buy

In this newsletter, Tealium features the Gartner report, Market Guide for Customer Data Platforms for Marketing. We aim to identify obstacles caused by fragmented customer data silos & establish how CDPs can help data & analytical professionals at enterprise companies improve their first party data management. The recommendations come as the result of a yearlong study, in which Gartner analysts surveyed more than 400 martech end users and technology vendors, and collaborated with high-tier industry publications & reports for secondary research. Consequently, they offer comprehensive insight into CDPs available from a variety of vendors, and factors to consider when evaluating implementation.

Get Whitepaper

Master Of Data & Analytics

To stay competitive in an increasingly digital world, businesses must become masters of data. By 2020, more than seven billion people & companies, and at least 35 million devices, will be wired to the web. Success now depends on not only keeping up with fast paced digital innovation, but also harnessing the continual data explosion it creates; and this will mean a sizeable shift in the way companies handle their insights.

Get Whitepaper

CDP Before You Buy

In this newsletter, Tealium features the Gartner report, Market Guide for Customer Data Platforms for Marketing. We aim to identify obstacles caused by fragmented customer data silos & establish how CDPs can help data & analytical professionals at enterprise companies improve their first party data management. The recommendations come as the result of a yearlong study, in which Gartner analysts surveyed more than 400 martech end users and technology vendors, and collaborated with high-tier industry publications & reports for secondary research. Consequently, they offer comprehensive insight into CDPs available from a variety of vendors, and factors to consider when evaluating implementation.

Get Whitepaper

Customer Data Maturity Powers The Modern Enterprise

With the growing importance of customer insights in organizations, the role of analytics to extract insight from customer data and embed it back into organizational processes is at the forefront of business transformation. This increased profile has elevated the customer insights role from data geeks feeding the marketing funnel to critical change agents and strategic business partners. It has also made it crucial for companies to have a coherent and consistently executed customer data strategy. In order to seize the opportunity presented by this shift in data’s role, companies must plot a deliberate strategic course — beginning with a clear-eyed assessment of their current capabilities and needs.

Get Whitepaper

Customer Data Maturity Powers The Modern Enterprise

With the growing importance of customer insights in organizations, the role of analytics to extract insight from customer data and embed it back into organizational processes is at the forefront of business transformation. This increased profile has elevated the customer insights role from data geeks feeding the marketing funnel to critical change agents and strategic business partners. It has also made it crucial for companies to have a coherent and consistently executed customer data strategy. In order to seize the opportunity presented by this shift in data’s role, companies must plot a deliberate strategic course — beginning with a clear-eyed assessment of their current capabilities and needs.

Get Whitepaper