Toad for DB2 Tips and Tricks for Top Performance

Spend less time managing DB2 and more time on new projects and strategic initiatives. If you’re a Toad for DB2 user, you’ve experienced its powerful automation and administration capabilities. But are you truly getting the most out of your investment?

Join Quest’s DB2 expert Jeff Podlasek to learn all about the productivity-enhancing features in Toad for DB2 and how to ensure your DB2 databases are running at peak performance levels. Podlasek will also demonstrate many of the new features included in Toad for DB2 Suite 2017:

  • Flexibility of the dashboard, user and role management, and object management
  • Productivity improvements to the query builder, SQL editor and pivot grid
  • Usability enhancements to partition analysis, reporting options and permission management for LUW
  • Improved object compare/migration and support for utilities for z/OS
  • Jeff Podlasek: Software Development Manager, Quest Software
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Enabling Database Development Agility for DevOps

Join guest speaker IDC research director Melinda Ballou and Quest® Toad® product manager John Pocknell as they discuss the state of DevOps and the value it provides for continuous application delivery.

This session will highlight the advantages of bringing database development into the DevOps pipeline. You’ll learn how this prevents bottlenecks from occurring when application releases require database changes. You’ll also get to see how new tooling helps integrate Oracle database development processes to accelerate DevOps momentum.

You’ll gain a deeper understanding of:

  • The challenges and benefits of DevOps
  • Key factors for DevOps success
  • How software can support DevOps processes and integration of the database
  • Melinda Ballou: Research Director, Agile ALM, Quality and Portfolio Strategies
  • John Pocknell: Sr. Product Manager, Quest Software
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Unleash your DevOps Strategy by Synchronizing Application and Database Changes

Need an easier way to keep up with business and customer demands? In this educational session, you’ll learn how to integrate database changes with your DevOps strategy. And before you say, “That’s only for application development” – don’t worry. You’re about to see how to extend those same time-saving concepts to database teams.

So what’s the secret to DevOps for databases? Implementing specific processes and tools to synchronize database and applications as they are deployed. You’ll get step-by-step guidance from Oracle expert and Toad Product Manager John Pocknell to help you streamline database development.

In this DevOps training session, you’ll learn how to:

  • Shorten your database development cycles without compromising quality and performance.
  • Integrate code-quality reviews and functional code testing into your continuous integration workflow.
  • Work smarter and become more agile by delivering code 40 percent faster.
  • John Pocknell: Sr. Product Manager, Quest Software
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Understanding Security in RelativityOne

RelativityOne is a cloud e-discovery solution, providing the flexibility to meet the diverse challenges of litigation and investigations within a scalable SaaS product. It offers the computing power to meet deadlines, without the work or expense of buying, installing, and maintaining your own infrastructure. Organizations can focus on e-discovery, while Relativity manages infrastructure and scaling.

Our commitment to make RelativityOne the most trusted and reliable cloud solution extends beyond ISO 27001 compliance. Our information security practices and operations for RelativityOne include:

  • How we deliver-Relativity operations, including staff onboarding and administrative safeguards
  • How we engineer-the processes and technology that best protect your data
  • Security by design-how security is built into the development of RelativityOne
  • A proven platform-the security and privacy protection inherent to RelativityOne’s Microsoft Azure infrastructure

These are the tenets of Relativity Trust. Download this white paper for the details, from hiring practices to password policies to penetration tests.

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CRM First: Laying the Groundwork for Outcome Focused AI

Most sales & service organization find themselves with a hodge-podge of different systems, applications and procedures. Every sale, every deal, becomes way too complicated, creating unnecessary delays and errors. They wish they could start all over with a clean sheet of paper and do it right the next time.

Well, welcome to the world of true omnichannel engagement, powered by CaféX and Microsoft Dynamics 365 with Live Assist.

Read Sheila McGee-Smith’s whitepaper on how the leaders in CRM & customer engagement combined forces to make it happen for District M

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Omni-Channel Customer Care: How to Deliver Context-Driven Experiences

Aberdeen research shows that technology tools are among the top factors influencing agents’ ability to meet and exceed customer expectations. Of the tools agents use, agent desktop is arguably the most important one. This report highlights the business value companies observe by optimizing the agent desktop. It’ll also illustrate the key activities and technologies contact centers use to empower agents and help them succeed in creating happy customers.

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Bringing Omnichannel to Microsoft Dynamics 365

Bridging the Gap between Customer Demand and Existing Technology

In the blink of an eye, the world of customer care has changed. Dialing a toll-free number to connect to a live contact center agent is rarely anyone’s first choice as consumers increasingly embrace digital alternatives. Reminiscent of the introductory sequence to the popular television show “The Big Bang Theory,” where the history of the world is shown in a 20 second sequence, customer care’s progress from the simple phone call to today’s omnichannel world has happened in less than a generation

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Mesa Systems Protects Against Phishing Email with EdgeWave ThreatTest

Established in 1981 with offices located throughout the western United States, Mesa Systems is a world-class, full-service provider of residential, commercial, and logistics-based transportation solutions for businesses and individuals. This case study reviews how Mesa Systems identified a new wave of phishing attacks getting past their existing defenses, and how they are giving their employees a simple tool that helps them flag suspicious emails in their inbox. It then automatically routes those emails through AI and expert human analysis in minutes. Mesa can now fight phishing attacks faster, resolving them in minutes, and they are no longer burdening IT with the time and cost of investigating and remediating suspicious emails.

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Phishing: The Threat from Within

A New Approach to Close the Phishing Security Gap

Your company is not alone. Phishing threatens every organization around the world, large and small. Attackers consider phishing a go-to technique to gain access to the network, because it yields great success. In this paper, we explore challenges IT professionals face when adopting a more traditional approach to email security, such as the significant time and cost burden of having IT manage suspicious email threat investigation and remediation. In addition, we identify new steps you can take to reduce email security awareness training requirements and how you can more quickly identify, report, investigate and resolve inbox phishing attacks in real-time.

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ThreatTest: Automated Phishing Email Incident Response Service

Email phishing attacks are the most prevalent variety of social attacks, which comprise nearly 44% of successful breaches.1 When a successful email attack reaches an employee’s inbox, the last thing you want is an employee wondering whether to open it—or ignoring it while the attacker moves on to the next employee target.

EdgeWave ThreatTest removes the guesswork and provides an automated process for employees to report suspicious emails and receive research support—alleviating helpdesk resource constraints. When an employee receives an email impersonation or other suspicious email, with a click of a button, ThreatTest provides rapid and accurate investigation and incident response.

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