Testing SD-WAN Service Is the Easy Part

Enterprises today have many options for the testing and early deployment of SD-WAN services, including free trial programs offered by vendors or through service providers. Testing SD-WAN with a few sites is the easy part of attaining some initial knowledge about SD-WAN service. Deploying and monitoring SD-WAN service in a large-scale production environment is where many enterprises realize the value a managed SD-WAN service brings.

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What You Need to Know About SD-WAN

Up until recently, networks supporting corporate functions were clearly separated from the internet.

As more and more applications move to the cloud, traffic can take an indirect route, resulting in poor performance. Fortunately, networking technology has evolved to tackle these challenges. Enterprise IT leaders can use the simple best practices shared in this guide to reap the benefits of software-defined networking and make the unpredictable internet look and feel like your own network.

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The State of ChatBots

On one hand, skeptics were wrong about the longevity of chatbot technology.

The hype has not evaporated. Organizations remain fixated on leveraging AI-driven bots within their customer experiences. Technology companies and their backers continue to invest heavily into the chatbot space. The market remains confident in the technology's potential.

This special report reveals the framework for thattest. It explores the questions you need to ask-and the steps you need to take-to truly harness the power of chatbot technology.

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Don’t let your digital assets become a liability!

Everyone is a content producer today - from the largest publishing house and entertainment studio, down to the smallest ecommerce store, corporate website or personal blog.

If content is the lifeblood of your website or application, images and videos form the heart that makes it tick and creates an emotional connection with the audience. But, using images and videos to make the content visually engaging and meet your conversion goals, you face a new challenge: managing your digital assets. Because the images and videos are created by different teams for different channels - such as website, social media, ecommerce store, blogs, partners and digital agencies to name a few - chaos can ensue.

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Digital Asset Management: Enabling Visual Storytelling

Since your audience lives on the internet now and demands visual stories, your media library must meet this demand. Managing a growing media library requires a central hub from which teams can search and browse all digital assets, tag and organize files, manipulate and distribute assets, and track performance.

This central hub needs to be powerful and easy-to-use, enabling your organization to scale rapidly, without encountering bottlenecks that delay your time to market.

That’s why a digital asset management (DAM) solution is so critical, and why choosing the right digital asset management solution can be the difference between creating compelling, engaging experiences and stories for your customers, and slogging through workflow inefficiencies.

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Optimizing for Page Load Speed: Challenges and Strategies to Improve SEO, User Engagement, and Conversion Rates

There is a direct link between the speed and quality of delivered media assets to optimal user engagement, higher conversion rates, and improved SEO—making page load times especially critical. Yet, there has been an 85% increase in page weight over the past three years. Learn best practices in optimizing for page load speed, and take away concrete actions you can use to improve media performance on your website and/or app.

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Image Optimization: Expert Roundup

Unoptimized images can be incredible bottlenecks that turn an otherwise well-built web page into a slow loading, bloated one. With the ever-increasing percentage of users on mobile devices, properly sizing and optimizing images to provide a good mobile experience is even more important.

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Media Rich and Fast: Best Practices for Optimizing Web Page Speed

Consumer media consumption is rapidly shifting from text to visual images. Website content that includes compelling images averages nearly twice as many views as text, and four times as many customers would rather watch a video about a product than read about it.

There has been explosive growth in the adoption of visual media to dramatically improve online user experience, resulting in higher engagement and conversions. However, visual media can also weigh down your web pages, increase page load times, deflate your search rankings and turn visitors away. There has been an 85% increase in page weight over the past three years, and 75% of today’s websites are images and video, thus making the tradeoff between speed and engagement a tough one. Particularly, as Google is placing more emphasis on page load speed – particularly for mobile users – as a search ranking factor.

This whitepaper examines the importance of visual media to your online publishing and marketing efforts, and how you can reconcile the ‘need for speed’ with the need to provide an engaging site experience to your visitors and potential customers. The whitepaper offers numerous best practices for optimizing visual media on your websites, enabling you to provide both a fast and engaging online experience to your target audiences.

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5 Keys: Effortless, Personal, Omnichannel Cloud Customer Service

“Omnichannel is the key to effortless and personal cloud customer service, yet Gartner and IQPC estimate that only 5% of companies offer true omnichannel".

So how do you get started? Here is a quick overview of what true omnichannel looks like, plus five keys for putting effortless and personal omnichannel customer service in play at your company, whether it’s big or small.

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2018 Contact Center Trends: Breaking Through The Barrier

By now, nearly all companies have realized that CX is the differentiator and customers value the experience above almost everything. Enormous effort and resources have been thrown at CX, and there have been huge gains. According to Forrester’s 2017 Customer Experience Index (CX IndexTM), however, CX quality plateaued or declined for most industries and companies.

So are we going to stay put or decline? Or are we going to punch through to the next level? 2018 will be the year where this is decided. So what will be the big stories? How will technology and automation advance the customer experience? Here’s our take on what we think will be the biggest trends in 2018.

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The Business Value of Data Protection in IT Transformation

For many organizations, digital transformation (DX) is the most strategically important initiative for the organization and may determine its ability to compete in the coming decade. IDC estimates that 60% of organizations will have created and begun implementation of a digital transformation strategy by 2020. These DX initiatives are designed to take the organization forward as a proactive, data-driven company that uses and monetizes data to gain competitive advantage in the marketplace.

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Cloud-Ready Data Protection with Dell EMC

When it comes to effectively and efficiently protecting growing volumes of data, midsized organizations face unique challenges. That is because they live in a world of constraints that are both operational and budgetary in nature. Cloud disaster recovery offers new options for these organizations—they can optimize their data protection economics by integrating on-premises protection solutions with cloud-based backup and recovery methods. Dell EMC’s cloud-ready solutions, particularly its Integrated Data Protection Appliances with native cloud extension capabilities, along with its Data Protection Software working in conjunction with its Data Domain backup storage appliances, provide cloud disaster recovery with flexible features. These solutions enhance operational efficiency and provide midsized organizations with clear economic and operational benefits.

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The Economic Value of Data Domain and Integrated Data Protection Appliances (IDPA)

: IT is under constant pressure to deliver optimized infrastructure for new business initiatives and supporting applications all while trying to contain or even reduce costs. Respondents participating in ongoing ESG research consistently cite cost reduction as a top IT priority, but 35% of IT managers tasked with implementing data protection processes and technologies routinely reported cost as the top challenges. Read the report to learn what the findings tell us about today’s data protection challenges (from virtualizing and costs to performance and backup), how ITDMs can reduce related costs and transform infrastructures to meet IT mandates.

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