Imagine an environment where business decisions drive application choices of policy, with no regard for infrastucture, where best practives are implemented based soley on business requirements - and a "guaranteed service level" means just that. The IT of the future will be an elaborate business operation unencumbered by past technology decisions, one capable of providing exact service levels to multiple constituencies while continually optimizing costs. In this environment, IT will evolve into an even more valuable "weapon" for the business, with the ability to react quickly and cost-effectively, to deliver seamless user experience and become a true digital enterprise that leverages digital technology as a competitive advantage.

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