In this three-part e-book, Don DeLoach walks public sector organizations through the key elements needed to respond quickly and accurately to open records requests: identifying what information needs to be retained and archived, best practices and procedures for retaining communications, finding and implementing an automated solution, and the important roles stakeholders play in the records response process.

From a CIOs perspective this eBook covers:

• The challenges of archiving communications
• Choosing the right archiving solution for your organization
• Internal policies and rules