What should a complete offboarding workflow look like?
Offboarding in the age of SaaS is more than just revoking access. There are many more steps than people often realize—steps that are critical for data security, compliance efforts, and business continuity.
Of course, every company’s offboarding process will differ slightly, from the timing of certain steps to what your source of truth is. We’ve offboarded one million employees across 3,000 companies, and we’ve seen all kinds of variations. But generally speaking, these best practices will make sure that every user is fully offboarded, every time, without fail.