Sponsor: Kaseya

Systems Management 2.0: How to Gain Control of Your Unruly & Distributed Networks

You'd think that your networks are impossible to manage...But, we've seen worse. This year has brought many advances in technology, however these new benefits have also created a plethora of challenges for you as the IT professional. Join Jim Frey, Vice President of Research Network Management for analyst firm Enterprise Management Associates (EMA), and discover:

- The diversity and complexity in IT: The big picture

- Cross-team collaboration and the drive to service orientation in IT operations

- Integration and convergence across management tools, technologies, and practices

- Unifying infrastructure management: Objectives and requirements for success

View Now

How Does Your Service Desk Stack Up?

A successful Service Desk should be aligned with business processes, improve user satisfaction and productivity, optimize the organization from the inside out, and serve as a single point of contact between a company's customers, employees and business partners.

More importantly, the Service Desk should be a key part of a completely integrated IT systems management strategy.

View this informative webinar as Chris Brand (IT Director, Fairfield School District, CT) demonstrates how he has transformed his reduced staff into a process driven IT department through an integrated service management solution.

View Now

The Top 7 Causes of Major Security Breaches

In these times where North American companies are under constant cyber-attack, can you afford to underestimate the disaster that a security breach could cause on your organization? Your team has been entrusted with the company's cyber security, and this includes ensuring that user data is safe and their productivity isn't compromised. Join our panel of experts (Alex Brandt, who brings 19 years of hands-on expertise in the IT space, and Cynthia James, a security expert with over 25 years in the industry) as they discuss the 7 biggest reasons that business security gets compromised (and what you can do about it). Stick around until the end and gain the visibility you need to uncover security holes before they become major disasters and put your organization and (even worse) your job at risk.
View Now

2013 IT Trends: Expectations, Budgets and the Role of IT

The tough global economy has hardened IT organizations over the past several years, enabling them to focus on improving user performance, meeting compliance needs and aligning IT to business objectives while cutting costs. Read this paper for an in-depth analysis of IT trends that will heavily impact IT professionals in 2013.
Get Whitepaper