Forbes Insights: The State of IT Service Management 2017 – SlashdotMedia AdOps Asset Management

Forbes Insights: The State of IT Service Management 2017

As the pace of digital business accelerates, companies need their IT organizations to focus on innovation, not in-the-trenches maintenance. BMC and Forbes Insights conducted a global survey of more than 250 senior-level executives to examine the state of IT service management today—and its role in digital transformation.

We found that increasing investments in ITSM leads to wide and varied benefits for digital transformation, including increased transparency into systems, greater flexibility, enhanced development productivity, and a better ability to add new services. And the impact isn’t limited to digital transformation—ITSM also plays a role in cloud computing, mobility, and big data. Indeed, for companies of all types and industries, ITSM has become a core enabler of the initiatives that drive competitive advantage.

Start Here
I understand that by clicking the button below I agree to receive quotes, newsletters and other information from BMC, sourceforge.net and its partners regarding business software, IT services and related products. I understand that I can withdraw my consent at anytime. I understand by clicking on the green button below I am agreeing to the SourceForge Terms of Use and the Privacy Policy which describe how we use and share your data. Please refer to our Contact Us page for more details.