Our global marketplace today is a dynamic, interconnected and highly competitive arena, one where enterprises of every size struggle to win revenue share and new customers. Organizations that understand how to harness technology so they can quickly innovate, be more productive and efficient are well-positioned to gain new pieces of the pie. Technology has not only profoundly changed our professional lives, but our personal lives as well. The ubiquity of mobile devices and social media gives us an addictive, always-on capability.