With RPA, companies can automate a wide range of processes they wouldn’t have imagined possible before. These range from very rote tasks, such as cutting and pasting customer data from a CRM system into a back-office ERP system, all the way up to unattended software bots capable of intelligent decision-making based on pre-set logic.
What is clear is that RPA is at a tipping point. But will this growth continue? If so, on what path? What innovations lie ahead?
This e-book will provide Automation Anywhere’s insights about the future, with seven RPA predictions for 2019. These predictions relate to market growth, technology disruptions, platform enhancements and new use cases for RPA.