Sponsor: BMC Software

Intelligent Compliance – Establishing Trust in the Datacenter

With the average cost of a data breach reaching $3.5 million, the pressure is intense to maintain the security and compliance of your data center. It only takes one breach and the cost to your organization can spiral out of control.

In this whitepaper, you will discover how your organization may be at risk and how you can protect your data center from costly and highly visible breaches. Through the Intelligent Compliance process, you will learn how you can:

• Automate the discovery process for your infrastructure

• Continuously assess risk and compliance

• Proactively prevent problems from recurring

• Cost-effectively automate remediation, including exceptions

Read the whitepaper today to take the stress out of security and compliance – and put the trust back into your data center.

Workload Automation – From Application Development to Digital Service Delivery

This paper, "Workload Automation – From Application Development to Digital Service Delivery," describes how a workload automation solution can eliminate the manual processes developers now use to define batch workflows and communicate them to schedulers. By extending the use of workload automation to developers, organizations can implement applications faster, slash costs, and increase service quality.

Integrating Big Data into Business Processes and Enterprise Systems

In the paper, “Integrate Big Data into Your Business Processes and Enterprise Systems” you’ll learn how to drive maximum value with an enterprise approach to Big Data. Topics discussed include:

• How to ensure that your Big Data projects will drive clearly defined business value
• The operational challenges each Big Data initiative must address
• The importance of using an enterprise approach for Hadoop batch processing

Why Big Data is a Big Deal

Learn how BMC Control-M for for Hadoop allows IT to extract value from big data, with clear visibility, predictability and increased productivity and efficiency.

Meeting the Exploding Demand for New IT Services

The last five years have fundamentally changed the way people interact with technology, leaving IT in a reactive mode. As business customers have rushed to “consumerized” services and experiences, IT is beginning to redefine its approach to offering IT services. In this eBook, explore the top trends driving the New IT for IT Service Management, and how leading organizations are evolving to focus on end-user experience.

Select the Right Cloud-Based ITSM Solution

CIOs and IT organizations must reevaluate their operations in order to keep pace with the changing nature of today's business. Fortunately, there’s a new generation of ITSM solutions available via a more flexible SaaS delivery platform. They make the basic tasks of day-to-day ITSM easier, and also address challenges associated with an increasingly face-paced and demanding work environment. This step-by-step guide helps CIOs select the right cloud-based ITSM platform to capitalize on today's latest innovations.

The New IT

Your people and business can do amazing things when technology runs at its best. The new ITSM experience helps organizations achieve greatness in today's mobile, social and user-centric reality. Discover a better way for users to access service and support anywhere, anytime. Explore enhanced productivity for IT staff, and seamless integration across IT operation management systems. Download now.

Raising the Bar for IT Service Management: EMA’s Look at BMC Remedy OnDemand

Increasingly, enterprise organizations are moving to the cloud for IT Service Management (ITSM) - but is cloud delivery right for your business? Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Get the free white paper from Enterprise Management Associates.

Hybrid IT – A Low-Risk Path from On-Premise to ITaaS

IT as a Service (ITaaS) will transform future IT operations and service delivery. In the interim, Hybrid IT offers a rational, gradual approach in which some services move to SaaS while others remain on-premise. This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.

A Practical Guide to Understand and Benefit from the Consumerization of IT

Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.

Making the Move to a Cloud-Based IT Service Management (ITSM) Platform

Today's mature cloud-based ITSM solutions can give you the flexibility and agility you need - without sacrificing security, stability or performance. In this THINKstrategies, Inc. white paper, you'll learn why businesses are moving to cloud-based ITSM and the advantages they've achieved. Explore how this innovative approach to IT management might be right for your organization.

SaaS, Social Media, and the Need for New Metrics to Measure IT Service Management SaaS Providers

It has been said that you can't manage what you can’t measure, and you must measure what really matters. New service delivery models for IT service management, such as software as a service (SaaS), as well as emerging communications channels for support that include social media, will require some changes to the way you traditionally measure the effectiveness of your services. That's why you should reexamine your service metrics as you begin to rely more heavily on SaaS, social media, and a more services-oriented approach to IT delivery.

The Future of IT: A Customer First Approach

IT is embracing this new world of consumerized technology with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity. Please download the white paper for more information.

Cloud benefits for the IT Service Management Market

Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile.

This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises.

Connecting the clouds: Best Practices for Integrating IT Service Management

With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well-articulated interfaces defining the data that is traveling back and forth. With the right integration strategy SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this informative white paper to understand the things to consider when developing your integration strategy.