How Mayo Clinic Scaled Personalized Healthcare Navigation for 78,000 Employees
See how Healthee helped Mayo Clinic increase HDHP enrollment by 38.9% and drive a 210% surge in benefits engagement—all in just 42 days.
With a massive, diverse workforce—from desk-bound admins to front-line providers—Mayo Clinic faced a classic benefits paradox: too many options, not enough clarity. HDHP adoption led to overinsurance, while fragmented communication left the team overwhelmed with over 21,000 manual inquiries.
Mayo Clinic partnered with Healthee to deploy Zoe, an AI benefits assistant. In a record-breaking 6-week rollout, Healthee simplified the complex:
- Personalized Guidance: Achieved a 210 percent rise in total enrollment inquiries.
- Frictionless Enrollment: A 16.7% increase in total completed enrollments.
- Educated Choice: Significant enrollment growth across all voluntary benefits, including a 16.7% lift in Hospital Indemnity.
