Sponsor: Mulesoft

Getting the most value out of your IT investments is now more crucial than ever. Integrating Salesforce with your enterprise architecture is key to enabling sales teams, enhancing customer loyalty, and growing market capabilities.

Read this whitepaper to learn how to:

• Streamline business processes and maximize services and solutions.
• Integrate Salesforce with custom applications, databases, ERP, and CRM systems.
• Synchronize CRM systems, migrate from legacy CRM systems, broadcast ERP data into your CRM system, and more.

The world is moving at lightning speed from legacy enterprise software to SOA, SaaS integration, and APIs, compelled by the power of convention over configuration and the promise of agility and operational efficiency. Yet most businesses face a widening divergence between the IT infrastructure demanded by emerging business needs and the infrastructure they’ve built up over generations.

The result? Many organizations find it difficult to modernize their legacy systems in a way that enables them to create an IT strategy that supports the quick adoption of newer technologies such as cloud, big data, IoT, and mobile. This is where APIs come in.

Discover how to make legacy a competitive advantage:

• Leverage APIs and API-led connectivity to future-proof your IT infrastructure
• Expose legacy systems using Anypoint Platform in a straightforward way
• Connect legacy systems quickly, without disruption
• Build on a platform that can extend legacy to SaaS and APIs
• Learn how MuleSoft customers like Siemens, Mount Sinai, and Service NSW unlock legacy to drive value

Don’t ditch your legacy systems, modernize them.

With an API ecosystem, businesses can democratize access to their existing assets and capabilities through APIs that can be securely shared with external parties. An API ecosystem extends the value of these APIs by bringing internal and external stakeholders together to share knowledge, tools, and assets. This allows organizations to stay agile, deliver faster, and maximize investments. MuleSoft, in partnership with ProgrammableWeb, has created a baseline methodology for establishing an API ecosystem with a customer-centric mindset.

In this whitepaper, you will learn how to:

• Co-create value partners, customers, and third-party developers.
• Treat APIs as products through design, delivery, and consumption.
• Build your organization’s roadmap for creating an API ecosystem.

Energy and utilities providers face more uncertainty than ever before as they grapple with price volatility, geopolitical and regulatory instability, newly viable technologies, and increasing calls to decarbonize. As a result, utilities’ IT teams are under pressure to deliver effective digital transformation through differentiated customer experiences, improved employee productivity and capital efficiencies, and product portfolio expansion to open new revenue streams.

Download this energy and utilities whitepaper to access:

• Case studies of Siemens and BP’s API-led innovations to improve customer and stakeholder experiences.
• Best practices to unlock critical data while also supporting the adoption of new technologies including mobile, cloud, blockchain, and IoT.
• Top digital technologies for energy and utilities companies to increase efficiency and reduce time to market.

Manufacturers have significantly improved value chain performance over the past 20 years, boosting industry productivity by 47%. However, traditional methodologies are now delivering diminishing returns. To tackle digital transformation initiatives and connect data across every link of the digital supply chain, leading manufacturers have tapped into APIs.

Download this whitepaper to access:

• Case studies of Airbus, Univar, and ABB's API-led manufacturing value chain innovation.
• Best practices to transform the manufacturing value chain from sales to supply chain to factory operations to service.
• Top digital technologies to increase manufacturing efficiency and reduce time to market.

Life sciences companies are facing increasing pressure to provide new products to market faster than ever before while adhering to the growing number of safety and regulatory needs. Pfizer, one of the world's largest pharmaceutical companies, is transforming its business with an application network that enables the scale and speed necessary to compete in the digital economy.

Read this whitepaper to learn:

• How Pfizer achieved a 69% decrease in IT project delivery costs with API-led connectivity.
• How Pfizer’s application network enabled omnichannel physician engagement and secure clinical data sharing.
• How Pfizer’s Center for Enablement (C4E) unlocked speed and agility through API reuse across the enterprise.

The healthcare industry has been affected by disruption and the need for healthcare innovation. Legislative, market, and technology pressures make it imperative for healthcare organizations — including hospitals and health systems, payers, and life sciences companies — to become more agile.

IT teams in the industry are considering a microservices-based architecture as a means of accelerating healthcare innovation and increasing project delivery speed. MuleSoft research suggests that application development productivity increases of up to 10x are possible. Healthcare specifically stands to benefit from this architectural paradigm.

This whitepaper will address:

• Design principles for a microservices architecture
• How Anypoint Platform can help you implement microservices best practices

Healthcare organizations across the care continuum, from hospitals and health systems, to health insurers, to life sciences companies, must digitally transform in order to address legislative and market disruption.

Driving digital transformation in healthcare requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies.

In response, leading healthcare organizations have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables 2-5X IT project delivery.

Download this eBook to learn:

• How leading healthcare organizations like Sutter Health, Premera Blue Cross and Hologic are leveraging API-led connectivity to accelerate IT project delivery speed
• How APIs can be used to address the unique business and IT challenges faced by health systems, health insurers and life sciences companies
• How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity

MuleSoft’s Government Cloud is an industry-leading FedRAMP-compliant cloud environment for building and deploying APIs and integrations with Anypoint Platform. MuleSoft’s US Federal Risk and Authorization Management Program (FedRAMP) compliant-solution enables government agencies to build and secure connections between their applications and citizen data.

Download this whitepaper to learn:

• How MuleSoft’s Government Cloud enables agencies to increase project delivery speed by 3x.
• Why FedRAMP compliance reduces on-premises infrastructure costs.
• How government agencies can develop, deploy, manage, and monitor integrations and APIs in the cloud to rapidly expand cloud services.

Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability and shared service models as a means towards increasing IT delivery capacity.

But those approaches are easier talked about than executed. As agencies embark on legacy modernization, it becomes imperative to open up the existing technology so that new innovations can be delivered as needed in a secure way.

In this guide, produced in partnership with Govloop, we will discuss

• A five-play roadmap to help those in government get a better sense of where to start on modernization projects.
• An overview of the Information Technology Modernization Fund (ITMF).
• Featured government success stories highlighting their modernization projects.
• The IT Modernization Lifecycle, based on the recent report by the American Council for Technology-Industry Advisory Council.

Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on digital transformation grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission.

Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture.

Readers will learn:

• Why government IT teams must move beyond point-to-point integration
• How API-led connectivity supports microservices adoption in government
• How government can use MuleSoft’s FedRAMP In Process integration platform to rapidly develop APIs and microservices

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

• A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
• The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
• How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems.

Read this eBook to discover:

• Why existing approaches are not sufficient for the pace of digital transformation that retail demands
• How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers
• How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks

“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft

Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands.

In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain.

Download this eBook to learn:

• How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leveraging API-led connectivity to accelerate IT project delivery speed
• How APIs can be used to address the unique business and IT challenges faced by retailers
• How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity

Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile.

Read this whitepaper to learn:

• An overview of the challenges insurers are facing in the industry.
• How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise.
• Strategies for using APIs to create a single view of the customer and build connected customer experiences.