Balanced security requires firms to transition from treating privacy and data security as compliance requirements to one that champions privacy and uses its technology prowess to differentiate the brand. Any misstep with or changes to the IT infrastructure can and will exacerbate complexity, which is why building a balanced security strategy is so important. A balanced security strategy negates complexity by keeping up with the pace of technological change as well as industry disruption and evolving regulatory compliance. In March 2019, Dell commissioned Forrester Consulting to evaluate the evolving security trends and technology needed to protect and enable employees. Our study found that empowering employees while adhering to security protocols improves employee productivity. Forrester conducted an online survey of 887 senior business and IT decision makers to explore this topic.