Pandemic to Plan: 4 Steps to setting up your remote IT Help Desk

At a time of global pandemic and social distancing, a fully remote workforce is the “new normal” for nearly all organizations. Is your IT help desk fully empowered to provide fast and efficient remote support for today and the future?

In this LogMeIn guide, learn how to set up a successful, flexible and future-proof remote IT help desk to thrive in today's new normal.

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Help Desks in the New Normal

Covid has changed everything. Especially how we work.

Helpdesks are being forced to work in ways they never have before and adjust on the fly as they try to create sustainable strategies for the new normal.

In this infographic with LogMeIn, we partnered with IDG to poll a total of 119 ITDMs to understand the impact of increased remote work on IT helpdesks.

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Mobile Support: Are Your Employees Getting What they Need?

When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees. Employees are using their own personal devices (or similar corporate devices) at work much more frequently, and they expect the same level of mobile support in the corporate world as they receive in the consumer one. Deliver anything less and companies risk taking a hit on employee productivity and job satisfaction.

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What is cloud-based backup and recovery?

White Paper


Today’s companies struggle with the challenges of protecting data cost-effectively. Cloud-based backup and recovery can help your company – no matter how large or small – achieve reliable, scalable backup at a much lower cost compared to expensive on-premises protection.

Find out how your company can benefit from cloud-based backup and recovery. Read this white paper to learn:

  •   The difference between “backup and recovery” and “disaster recovery”
  •   Why cloud-based backup and recovery costs much less than on-premises
        backup
  •   How easy it is for your end-users to access cloud-based data storage
  •   Why cloud-based backup is ideal for remote-office/branch-office storage

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Mobile Support: Are your employees getting what they need?

When it comes to supporting mobile devices in the workplace, it all comes down to one thing: employees. Employees are using their own personal devices (or similar corporate devices) at work much more frequently, and they expect the same level of mobile support in the corporate world as they receive in the consumer one. Deliver anything less and companies risk taking a hit on employee productivity and job satisfaction.

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Infographic: Accelerating Automation: How Businesses are Adapting to a Post COVID-19 World

The majority of business leaders say they have made business process automation a top priority in recent years. But now, 80% of business leaders say they face new challenges as a direct result of COVID-19. Organizations overwhelmingly agree that business process automation is crucial in a post-COVID world—but it won’t be easy. Businesses will have to invest in technologies that scale with the business, standardize strategies for continual process improvement, allow citizen developers to drive automation efforts, and most importantly, embrace change. Download this infographic to learn more about how K2, a leader in intelligent process automation, can help.

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Whitepaper: Accelerating Automation: How Businesses are Adapting to a Post COVID-19 World

Business process automation is challenging at the baseline – and COVID-19 has made it feel nearly impossible. However, it is more important now than ever.

Organizations overwhelmingly agree that business process automation must be embraced to address new, immediate business realities as well as to ensure long-term survival. This is not an easy road. Those who are most effective at overcoming barriers and rallying their teams to embrace change will be well- poised to win in the future.

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COVID-19 Just Accelerated Your Road to Automation

This webinar focuses on how COVID-19 has accelerated your road to automation, and how you can use K2 tools to not only patch the gap, but rapidly automate solutions across your enterprise. Learn tips to implement your automation strategy and become adept at adapting to crises with speed and agility. This discussion also explores how COVID-19 broke organization's processes, but more importantly how COVID-19 has created a new "business as usual".

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COVID-19 Remote Work Just Broke Your Processes: Here’s What To Do About It

Automating business processes to win, serve, and retain customers has been an imperative for years. With COVID-19 sending workers home to work en masse, the goal for many has become restoring manual processes that have either failed completely or been crippled. Read this report to learn how to mitigate the current business disruptions and set a foundation for faster, more agile process automation going forward.

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What is cloud-based backup and recovery?

White Paper


Today’s companies struggle with the challenges of protecting data cost-effectively. Cloud-based backup and recovery can help your company – no matter how large or small – achieve reliable, scalable backup at a much lower cost compared to expensive on-premises protection.

Find out how your company can benefit from cloud-based backup and recovery. Read this white paper to learn:

  •   The difference between “backup and recovery” and “disaster recovery”
  •   Why cloud-based backup and recovery costs much less than on-premises
        backup
  •   How easy it is for your end-users to access cloud-based data storage
  •   Why cloud-based backup is ideal for remote-office/branch-office storage

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Video: Avoid the Top 5 Roadblocks On Your Journey To The Cloud

Roadblocks to the Cloud: Security, Compliance, Visibility, Cost, & More…

The need for agility and flexibility is accelerating the move to the cloud. This leaves many enterprises challenged with maintaining the integrity of their overall security posture.

Arrive In Record Time

Check out the tested strategies that will help you breeze past these roadblocks that jam you up.

In this video we will show you how to avoid:

  • Cyberattacks
  • Compliance Challenges
  • Hidden Costs
  • Lack of Visibility
  • Internal Politics
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    DataOps Best Practices for Hybrid Cloud App Dev

    Learn more about data agility for application development, specifically the real world challenges for test data management in the hybrid cloud architecture. This webinar also explores DataOps practices that increase efficiency of CI/CD workflows in this model.

    Presented by:

  • Leonore Adam | Delphix Product Marketing
  • Alberto Sigismondi | Delphix Product Management
  • Doug Smith | Delphix Cloud Alliance
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    Your Guide to Developing a Multi-Cloud Data Strategy

    Organizations today are adopting cloud-based applications, platforms, and services to achieve greater elasticity and faster delivery times in today’s app-driven world.

    As the name suggests, adopting a multi-cloud strategy means using multiple cloud services from different providers, with workloads spread out across cloud environments. While most businesses require rapid and flexible access to computing, storage, and networking resources, not all enterprises are pursuing multi-cloud for the same reasons.

    Of course, not every team, business function, or application workload will have similar requirements in regards to performance, privacy, security, or geographic reach for its cloud environments. Whatever the impetus, companies must build a culture that puts data front and center in a world where every company is becoming a data company. This leads us to our main points: understanding key data challenges and getting your data ready for multi-cloud environments.

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    5 DataOps Best Practices For Cloud-Based Application Development

    Fast moving application development teams increasingly leverage the flexible capacity and operational efficiency of the cloud to increase agility. Experiences with cloud-based lower-level environments are an opportunity to re-architect IT processes and establish new security policies, increasing knowledge and confidence when it’s time to migrate production workloads.

    This is a time to optimize DevOps workflows and remove overhead that will hinder cloud adoption and scale in the future. The same should be true for the data pipeline that feeds the release train.

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    Developing apps in containers: 5 topics to discuss with your team

    Sometimes talking to your development team can be difficult. You might be asking a lot from them with a limited budget, maintenance of existing systems, and tight deadlines. While you empower your developers to constantly learn new technologies and approaches, give them the tools that they need to be successful, the myriad of new information can be daunting. Check out these 5 questions for your app dev team to gauge how moving to containers and containerized application services and middleware can help them become more productive and efficient.

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