This e-book addresses common misconceptions about enterprise flash storage, providing clarity for anyone using or considering flash in enterprise environments. Learn about old myths laid to rest and the reality of how enterprises can make full use of their flash storage investment.
Are you building a business case for replacing disk systems with all-flash? Read this paper to find out what enterprise users are saying about their own experiences with all-flash storage. Findings are based on over a dozen different product reviews.
Your IT team is struggling with aging, inflexible, and complex infrastructure and processes that make it difficult to support new business needs or take advantage of cloud. Learn how you can transform your data infrastructure using flash storage to meet service level performance and availability, enabling your team to focus on the delivery of new applications and services.
Migrating to a flash storage solution does much more than simply save you money. Read this ebook and learn the top three things to know about modernizing your SAN. Find out how you can accelerate your most important apps by up to 20 times compared to traditional storage—while minimizing downtime.
Did you know that by 2020, 50% of analytic queries will be generated using search, natural-language processing or voice, or will be automatically generated?
Read the Gartner report Technology Insight for Modern Analytics and Business Intelligence Platforms and find out how to meet the time-to-insight demands of today's competitive business environment.
Learn how to:
Get Gartner’s Complete Analysis of Each Contact Center Vendor
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute.
Get the complimentary report now to:
For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
Is Your IT Team Ready to Enable Digital Transformation?
Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation that is increasingly becoming more cloud-based.
An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.
Read this white paper from Frost & Sullivan for a pragmatic approach to:
Move to the Cloud with Confidence
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid.
Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies.
This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including:
Read the eBook today!
Spreadsheets are good for number crunching – but many financial professionals use them to do things they were never meant to do. The result? Spending long hours in the office, chasing down status updates, and compiling data manually.
Discover the 5 signs you're misusing spreadsheets, and why it eats up your time and your company's profits. Join us for this 30-minute on-demand webcast if you've ever:
There IS a better way (and you don't have to give up your favorite spreadsheets). Watch now to learn how to improve your collaboration and reporting with financial workflow automation.
Get Gartner’s Complete Analysis of Each Contact Center Vendor
The 2017 Magic Quadrant provides Gartner’s annual analysis of the contact center infrastructure vendors. The report examines the innovations driving the market and compares vendors based on completeness of vision and ability to execute.
Get the complimentary report now to:
For the ninth year, we are honored to be positioned as a leader in the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide. Gartner placed Genesys highest amongst all vendors in ability to execute and completeness of vision. We believe this unique position validates our mission to power the world’s best customer engagement solutions for organizations of all sizes, both in the cloud and on premise.
Is Your IT Team Ready to Enable Digital Transformation?
Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation that is increasingly becoming more cloud-based.
An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.
Read this white paper from Frost & Sullivan for a pragmatic approach to:
An Intelligent Search Interface Understands the User
When you search on Google, or with Siri, or Alexa, you can be sure that the system knows that when you say “NJ” you mean “New Jersey.” But when you search for something in the enterprise -- on SharePoint, or in Salesforce, or even across multiple systems, if you can do that - does the system recognize the intent of your search?
Is your enterprise search system smart enough to make a connection between “NJ” and “New Jersey”?
Natural Language Processing (NLP) is about understanding the meaning behind the text, interpreting the user’s request, and matching the answer to the intent.
Download the Five-Minute Guide to Natural Language Processing to learn how text analytics and NLP help cognitive search systems deliver intelligent answers that drive user adoption and improve productivity.
According to a 2016 survey conducted by Findwise, fully 45% plan to replace existing search technology before 2019 and over half have search-communities that self-identify as dis-satisfied. Are your information consumers losing confidence and talking about change?
To operate successfully in a world where decisions are increasingly data-driven, you need to engage and reward consumers with new ways to find and discover. Fortunately, there is a path that helps a decision maker act with increasing certainty - with demonstrated time-to-value.
Download Attivio’s The Cognitive Step - How Search Will Improve for a comprehensive review of how search is evolving to be more cognitive. Focusing upon the central forces that will make search experiences better, this white paper explains why capabilities such as machine learning, natural language processing, and text analytics will make your organization more efficient and effective with information.
How to create a holistic view of risk in your organization
If you had comprehensive, scalable, automated monitoring of communications across every channel, would you be more confident in your risk mitigation efforts? Whether the initiative is Anti-Money Laundering, Know Your Customer, or Communication Monitoring, you need a holistic view of risk in your organization. Cognitive search combines AI technologies such as natural language processing, text analytics, and machine learning to create a comprehensive view of your customers, communications, and risks, all with best-in-class security.
Download the 5-Minute Guide to Cognitive Search for Risk Avoidance to learn how AI-powered solutions give you the power to protect your brand.