Workforce Resilience in the AI Era

As organizations rapidly roll out AI, the impact on jobs, skills, and workforce planning is becoming impossible to ignore. This research report explores how AI is changing the nature of work and why many organizations are shifting their focus from traditional job security to long-term skill security.

Based on surveys of 500 HR leaders and 500 employees at large U.S. organizations, the report highlights a growing disconnect between leadership expectations and employee perceptions, along with the risks and opportunities this creates.

Inside the report, you’ll learn:

  • Why nearly 6 in 10 HR leaders expect AI-driven layoffs in the next 12 months
  • How “skill security” is replacing job security as roles evolve faster than ever
  • Which technical and human skills will matter most as AI adoption grows
  • How leading organizations are supporting employees through AI-driven change
  • What HR teams can do now to build a more adaptable, resilient workforce

Download the research report to understand how AI is reshaping work and how to prepare your workforce for what’s next.

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The Future of IT Ops is Autonomous

Today’s IT stack is more complex and more dynamic than ever before. This means that IT Ops teams must support both the legacy infrastructure accumulated over the years, and modern, ephemeral technologies mandated by cloud-first architectures. Stretched thin, and relying on legacy IT Ops tools, IT Ops teams are unable to effectively do this, resulting in a rising tide of outages, poor app performance and service disruptions. This takes a toll on the business, IT leaders and IT Ops teams.

What’s the answer? Artificial Intelligence (AI) and Machine Learning (ML). AI and ML can help IT Ops teams handle and resolve IT problems at scale, by intelligently automating various aspects of IT incident management. But that’s not all. Over time, as IT Ops teams and enterprises experience the benefits of automation, IT Ops will be able to move from simple automation to a more autonomous mode of operation. In this white paper, noted industry analyst Nancy Gohring from 451 Research describes how AI and ML help drive automation in IT Ops, why IT Ops will move from automation to autonomous over time, and key considerations for IT leaders as they embrace automation and autonomous operations.

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The Future of IT Ops is Autonomous

Today’s IT stack is more complex and more dynamic than ever before. This means that IT Ops teams must support both the legacy infrastructure accumulated over the years, and modern, ephemeral technologies mandated by cloud-first architectures. Stretched thin, and relying on legacy IT Ops tools, IT Ops teams are unable to effectively do this, resulting in a rising tide of outages, poor app performance and service disruptions. This takes a toll on the business, IT leaders and IT Ops teams.

What’s the answer? Artificial Intelligence (AI) and Machine Learning (ML). AI and ML can help IT Ops teams handle and resolve IT problems at scale, by intelligently automating various aspects of IT incident management. But that’s not all. Over time, as IT Ops teams and enterprises experience the benefits of automation, IT Ops will be able to move from simple automation to a more autonomous mode of operation. In this white paper, noted industry analyst Nancy Gohring from 451 Research describes how AI and ML help drive automation in IT Ops, why IT Ops will move from automation to autonomous over time, and key considerations for IT leaders as they embrace automation and autonomous operations.

Get Whitepaper

Use AIOps for a Data-Driven Approach

Having multiple monitoring tools often inhibits the collaboration that is critical to resolving problems quickly. What's the answer? AIOps tools.

AIOps tools, or IT Ops tools powered by AI and ML, provide a consistent view of monitoring data. This helps I&O leaders improve collaboration and resolution times, support internal service owners and delight external customers.

Download this Gartner report to learn more.

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Market Guide for AIOps Platforms

AIOps platforms enhance IT operations through greater insights by combining big data, machine learning and visualization. I&O leaders should initiate AIOps deployment to refine performance analysis today and augment to IT service management and automation over the next two to five years.

But which AIOps platforms can you trust, and which ones should you consider? Download this Gartner report to learn more.

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IT Ops reporting is broken

This is a serious problem for IT execs.

They need to transform IT Ops to catch up with software and infrastructure modernization. In order to transform IT Ops, they must have easy and ready access to insight-rich, actionable IT Ops performance reports and analytics. But because IT Ops reporting is broken, there’s no easy way to do that.

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Can AIOps Reduce The Noise?

If you’re part of an IT Ops or NOC team, or if you manage one, you know that overwhelming IT noise is your #1 enemy. Flooded with false positives overwhelming IT noise means that IT Ops and NOC teams are flooded with false positives on an everyday basis. The problem gets significantly worse when outages and disruptions cause alert storms or alert floods and NOC techs and engineers can't isolate root cause.

Can AIOps tools, or IT Ops tools powered by AI and ML, help?

Download this solution brief to learn more.

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How to Intelligently Automate and Scale IT Operations at Global Enterprises

Digital transformation is critical for any enterprise that wants to win in today’s market. It requires meaningful IT investments in new applications, clouds, services, infrastructure and delivery models. These add complexity and scale that compound the already heavy burden on IT Operations, which in turn increases the risk of painful IT disruptions.

Service outages, lost revenue, angry customers and runaway costs put at risk the very technology-enabled innovations meant to keep your enterprise competitive. For IT Operations to transform, it must intelligently automate and scale in order to keep up with a transforming IT reality.

The current generation of automation technologies – based on static rules and largely built by hand - are not a fit for modern, and complex IT environments. It’s time for the next generation of automation…

Get Whitepaper

Use AIOps for a Data-Driven Approach

Having multiple monitoring tools often inhibits the collaboration that is critical to resolving problems quickly. What's the answer? AIOps tools.

AIOps tools, or IT Ops tools powered by AI and ML, provide a consistent view of monitoring data. This helps I&O leaders improve collaboration and resolution times, support internal service owners and delight external customers.

Download this Gartner report to learn more.

View Now

Market Guide for AIOps Platforms

AIOps platforms enhance IT operations through greater insights by combining big data, machine learning and visualization. I&O leaders should initiate AIOps deployment to refine performance analysis today and augment to IT service management and automation over the next two to five years.

But which AIOps platforms can you trust, and which ones should you consider? Download this Gartner report to learn more.

View Now

IT Ops reporting is broken

This is a serious problem for IT execs.

They need to transform IT Ops to catch up with software and infrastructure modernization. In order to transform IT Ops, they must have easy and ready access to insight-rich, actionable IT Ops performance reports and analytics. But because IT Ops reporting is broken, there’s no easy way to do that.

Get Whitepaper

Can AIOps Reduce The Noise?

If you’re part of an IT Ops or NOC team, or if you manage one, you know that overwhelming IT noise is your #1 enemy. Flooded with false positives overwhelming IT noise means that IT Ops and NOC teams are flooded with false positives on an everyday basis. The problem gets significantly worse when outages and disruptions cause alert storms or alert floods and NOC techs and engineers can't isolate root cause.

Can AIOps tools, or IT Ops tools powered by AI and ML, help?

Download this solution brief to learn more.

View Now

How to Intelligently Automate and Scale IT Operations at Global Enterprises

Digital transformation is critical for any enterprise that wants to win in today’s market. It requires meaningful IT investments in new applications, clouds, services, infrastructure and delivery models. These add complexity and scale that compound the already heavy burden on IT Operations, which in turn increases the risk of painful IT disruptions.

Service outages, lost revenue, angry customers and runaway costs put at risk the very technology-enabled innovations meant to keep your enterprise competitive. For IT Operations to transform, it must intelligently automate and scale in order to keep up with a transforming IT reality.

The current generation of automation technologies – based on static rules and largely built by hand - are not a fit for modern, and complex IT environments. It’s time for the next generation of automation…

Get Whitepaper

3 strategies for a successful intranet adoption

We have talked about common myths and issues surrounding user adoption of digital transformation initiatives, in particular such as intranets, digital workplaces and collaboration platforms.

Let us now, as promised, examine three different strategies for a successful intranet adoption.

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Why Digital Collaboration

We define digital collaboration as the digital systems people use to collaborate internally (within the enterprise network) or externally (with enterprise communities or partners) to get things done.

Modern companies are increasingly structured in silos. Specializations within different enterprise functions, geographic distribution and the proliferation of digital tools isolate people within their immediate business units.

Digital collaboration tools increase collaboration in the enterprise by creating collaboration synergies through a modern digital setting. Digital collaboration tools connect people, information, business applications and company communications, transforming your company into a unified, successful business force.

In practice, digital collaboration platforms provide a number of recent innovative technologies, such as social collaboration, project management and real-time communication, within an integrated digital setting.

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