Value Brochure
Vblock 540 Overview
VCE CI Starter Kit
VXBlock 540 Overview
VCW Provides Old Dutch Foods a Fresh Way to Make and Deliver its Quality Snacks
“The biggest challenge from a business perspective is to get the right products to the right places at the right time,” said Tom Nollan, Director of IT for Old Dutch Foods. “Our products have a limited shelf life, and we always want the freshest products in consumers’ hands.”
VCE Lifecycle Assurance: Doing the Hard Work So You Don’t Have To
Toad™ for Oracle® Tips and Tricks
Analyst Report: AFA Snapshot Technology
CUSTOMER PROFILE: CALLAWAY GOLF
Solution Overview: EMC XtremIO for Exchange Server
IDC Flash Survey
EBOOK: EMC XTREMIO – WHERE SCALE MEETS PERFORMANCE
Forrester Report: Five Key Initiatives To Wow Your Workforce With Your Service Desk
Ready to Wow Your Workforce?
5 key initiatives for a service desk that’s built to impress.
A rock star service desk keeps a company humming along. But when they miss a beat, productivity comes to a screeching halt.
Create a service desk that’s built to impress with Five Key Initiatives to Wow Your Workforce with Your Service Desk. This September 2015 Forrester Research report by authors Elinor Klavens and Eveline Oehrlich features five powerful initiatives to help your service desk shine at every “moment of truth”—those critical occasions when they interact directly with your workforce.
Discover how to strengthen their link in the workforce enablement chain by:
• Separating incidents from service requests to improve service delivery
• Evaluating your contemporary workforce enablement building blocks
• Tirelessly pursuing automation and self-service opportunities
• Equipping your agents with the skills of an ambassador
• Getting your workforce the tools they need