The Top 3 Monitoring Challenges IT Faces

The distributed nature of the modern technology world is exciting, promising—and really, really hard to keep track of. Instead of monolithic hardware and software stacks in a data center, technology resources exist—ideally—wherever and however they’re most effective.

That means that cloud applications can be delivered from many different locations to many different users, and that various pieces of the infrastructure could be hosted or delivered by as many outside providers. And the applications multiply quickly, as do the servers and memory storing this constantly created new information.

Download this free guide to learn three of the biggest challenges IT is facing and what can be done to solve them.

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5 Steps of Moving Apps to the Cloud

Business applications are headed to the cloud in record numbers, bringing users and IT teams into a new model of accessing services and resources. It’s a big switch from traditional apps, both for users and for their IT support teams.

This guide provides five key steps to help you prepare up-front and keep the control you need throughout the move to the cloud.

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How to Uncover Your SaaS App Problems

SaaS is now the standard for companies implementing business applications or services. But what's actually happening with those applications' performance and their related user experiences has remained a mystery to many of the IT teams tasked with monitoring them.

Traditional tools for application monitoring aren't made for SaaS applications, but there are other ways you can gain insight into all your apps, whether on-premises or off.

This free guide will walk you through a few key steps to get to the root of how your SaaS applications are performing.

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Keeping Leadership Happy with IT Service and Support

Today’s up-and-coming executives are expected to measure every aspect of their team’s work and provide insights to their own leaders. For today’s IT service and support leaders to be successful, there’s a critical need to not only measure, but to better understand how to go about it.

There are a few different ways you can provide visibility to your leadership team:

  • IT Asset Management
  • IT Service Desk
  • Actionable Insights
  • Performance Improvement
  • Customer Satisfaction

Download this white paper to understand how IT service and support has the unique opportunity to track and report on their performance, showcasing the value of continuous improvement.

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Gartner Magic Quadrant 2016

Mobile apps are at the front line of the digital revolution, and MADPs are becoming the main driver accelerating digital transformation in businesses. We evaluate the major vendors and key trends in this space to help IT leaders select platforms that best match their business and technical needs.

If you’d like to learn more about the report and its findings use the form to get in touch.
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Nucleus ROI Study

A large telecommunications company deployed BMC Control-M to provide greater stability that would support automation in its billing department. Nucleus found that with high levels of success in automating billing processes, the team was able to further leverage BMC Control-M in additional departments to support new capabilities, providing benefits including increased employee productivity and the avoidance of new hires.
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EMA Radar™ for Workload Automation (WLA)

Hybrid cloud, DevOps, big data and digitalization are driving a need for more sophisticated workload automation, which underpins the consistent delivery of traditional and cutting edge workloads. Modern workloads require more sophistication; data is collected from a greater variety of sources, and the success or failure of job streams can be directly exposed to both business users and customers. Significant enhancements in workload automation (WLA) tools have been added in recent years to address these trends. This Enterprise Management Associates (EMA) RADAR report identifies the thirteen leading WLA platforms and empirically compares and grades them against a broad range of measurements to determine overall product strengths and cost efficiencies.
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Workload Automation: Accelerate Digital Services Delivery

Managing Hadoop batch processing may consume a significant portion of application developers’ time and effort, which drives up application development times and costs. This paper from BMC discusses the obstacles IT organizations face in developing and managing Hadoop jobs and workflows and how a workload automation solution can remove these barriers.
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Reduce Audit Risk and Lower Costs with Data Center Discovery

To fulfill the strategic role expected of IT in the modern digital enterprise, it’s essential to take a holistic approach to asset management with full visibility into dependencies.

By applying discovery and dependency automation at scale to gain complete information into assets, configurations, and dependencies, IT can:

  • Respond to audits more quickly and accurately
  • Eliminate waste in the software budget
  • Make better decisions about data center consolidation and the cloud

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4 Ways to Empower your IT Service Management

Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and help drive the whole business faster.

In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including:

  • Self-service options
  • Low–friction communication
  • Reporting and dashboards
  • A future-ready platform
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IT Service Brokering for Dummies

Your business users want an easy to access, intuitive way to use the services IT provides. Discover how an IT service broker model can help you deliver a great experience for users and increase productivity for your business.

This ebook presents everything you need to know, including:

  • Trends and concepts redefining today’s IT
  • What to look for in an enterprise IT service brokering solution
  • Next-level methods for reducing costs and increasing productivity

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The Key to Real-time Visibility Across IT: Start-anywhere Application Mapping

To manage complex business applications and digital services effectively, IT organizations must have a dependable, accurate data center map of all assets, their dependencies, and information about how they support the business. Without this, they risk being overwhelmed by constant firefighting efforts to avoid IT problems that can lead to revenue loss, reduced profitability, brand damage, and unhappy customers going to the competition.
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Reduce Audit Risk and Lower Costs with Data Center Discovery

To fulfill the strategic role expected of IT in the modern digital enterprise, it’s essential to take a holistic approach to asset management with full visibility into dependencies.

By applying discovery and dependency automation at scale to gain complete information into assets, configurations, and dependencies, IT can:

  • Respond to audits more quickly and accurately
  • Eliminate waste in the software budget
  • Make better decisions about data center consolidation and the cloud

Get Whitepaper

4 Ways to Empower your IT Service Management

Find out how IT Service Management (ITSM) can bring order and relief to an overwhelmed IT department, giving the team more time to focus on big-picture initiatives and help drive the whole business faster.

In this eBook, Salesforce shares 4 elements of ITSM that are critical to IT empowerment, including:

  • Self-service options
  • Low–friction communication
  • Reporting and dashboards
  • A future-ready platform
Get Whitepaper

IT Service Brokering for Dummies

Your business users want an easy to access, intuitive way to use the services IT provides. Discover how an IT service broker model can help you deliver a great experience for users and increase productivity for your business.

This ebook presents everything you need to know, including:

  • Trends and concepts redefining today’s IT
  • What to look for in an enterprise IT service brokering solution
  • Next-level methods for reducing costs and increasing productivity

Get Whitepaper