10 Ways the Right Reference Architecture Can Boost Business Performance

With the growing demand for faster business applications and the rapid spread of technology trends, computing performance has never been more important. The challenges for midsize businesses are even greater. With fewer resources, IT teams in midmarket organizations need to be able to deliver mission-critical applications at full-horsepower. They also need to do more with less-more computing power with fewer servers, smaller teams and leaner budgets. This IT Managers' Journal delivers 10 Ways managers in midsize organizations can deliver more computing power. Topics covered include Linux servers, IBM Power Systems, SAP applications, a real-world case study showcasing the benefits of replacing underperforming servers, Big Data, server management techniques and more. Download this exclusive IT Managers' Journal and learn how to get more out of your data centers today.
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A SaaS-First Approach to Application Portfolio Management

A variety of IT research organizations predicted that by 2014 SaaS products would account for more than 40 percent of all new software sales. By any reasonable measure, SaaS is now considered to be an acceptable and, in some cases, a desirable means of supporting a company's business operations. Download this informative white paper to learn benefits of taking a SaaS-first approach to application portfolio management within ITSM.
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Keep Users Happy by Integrating IT Operations and IT Support

The popularity of bringing your own device to work (BYOD), and interactions with social media, users are expecting and demanding far more in terms of IT support. They want services to be available when and where they need them. They want to accomplish their tasks as quickly as possible. And, when they have problems, they expect IT to fix them right then and there. In short, they want a positive experience in all their interactions with IT. Download this informative white paper to learn how to keep users happy by integrating IT Operations and IT Support.
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Connecting the clouds: Best Practices for Integrating IT Service Management

With software as a service (SaaS) you are integrating an external service, hosted by an external party, with your internal systems. The SaaS integration is a matter of connecting the clouds and well articulated interfaces defining the data that is traveling back and forth. With the right integration strategy, SaaS integration can be simple, straightforward, and easy. Moreover, it can position your IT organization to effectively leverage SaaS and migrate from one SaaS solution to another to avoid vendor lock-in. Read this information white paper to understand the things to consider when developing your integration strategy.
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Boost IT Visibility & Value with Service Catalog

Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business.
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From Wow to How 4: Mobilizing the Enterprise

The flexibility users demand. The control and security you need.

Due to overwhelming demand, we have created an online version of From Wow to How: Mobilizing the Enterprise. Join Citrix, HP and Virtualization Review for this 1-hour event to discover how to enable flexible workstyles - without compromising management, security, or control. This exciting technology demo and moderated discussion will show you how you can:

-Give users device and app choice without impacting compliance requirements
-Deliver internal and third-party mobile apps directly to users' devices
-Provide self-service, single-click access to mobile, web, SaaS or Windows apps
-Increase user productivity with secure email, web browsing and data sharing apps
-Selectively wipe corporate apps and data to maintain iron-clad security

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IBM Lets You Have it Your Way – Enhanced Storwize V3700

Today's small and midsized data centers need to provide the same seamless delivery of IT services as the ones of major enterprises. With Storwize V3700, IBM has tailored one system specifically to address the block storage needs of the smaller data center, with functions derived from IBM's high-end storage platforms. This paper shows how the innovative and enhanced Storwize V3700 has helped change the storage paradigm by using an IBM-developed platform.
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Could your data center network do a better job supporting new technologies?

Increasingly demanding IT requirements are necessitating change to the data center network (DCN). Like servers and storage, the network needs to evolve to deliver the flexibility and scalability required by a more virtualized IT environment. In this interview, Michele Girola, IBM network integration services product manager, explains how to enhance your DCN to support evolving technologies today and in the future.
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Next Gen IT and the Cloud

Find out how next-gen IT solutions are flexible, intuitive, social and powerful - and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before.
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IT Governance, Risk and Compliance with ServiceNow

Organizations are faced with many auditing challenges and often find themselves defining controls in documents and spreadsheets, manually tracking audit task assignments and storing audit documentation in disparate locations. With the ServiceNow IT GRC functionality, organizations gain a central repository that contains policies, risks, controls, findings and more all in one place. It also provides a way to automate audit tasks for remediation efforts and a dashboard view to manage the entire audit process. Learn more during this webinar.
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The Now State of IT

Join Craig McDonogh and Rob Phillips for a demonstration of what can happen when ServiceNow is used across an enterprise. You'll see representative examples from the CIO to the Facilities Manager and everyone in between.
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How Does Your Service Desk Stack Up?

A successful Service Desk should be aligned with business processes, improve user satisfaction and productivity, optimize the organization from the inside out, and serve as a single point of contact between a company's customers, employees and business partners.

More importantly, the Service Desk should be a key part of a completely integrated IT systems management strategy.

View this informative webinar as Chris Brand (IT Director, Fairfield School District, CT) demonstrates how he has transformed his reduced staff into a process driven IT department through an integrated service management solution.

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Rational Focal Point -OVUM Technology Audit

IBM Rational Focal Point 6.5 is a highly flexible portfolio-management solution designed to help organizations make better strategic choices in domains including projects, products, applications and any other area where a set of initiatives must be evaluated, compared and prioritized.
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