You'd think that your networks are impossible to manage...But, we've seen worse. This year has brought many advances in technology, however these new benefits have also created a plethora of challenges for you as the IT professional. Join Jim Frey, Vice President of Research Network Management for analyst firm Enterprise Management Associates (EMA), and discover:
- The diversity and complexity in IT: The big picture
- Cross-team collaboration and the drive to service orientation in IT operations
- Integration and convergence across management tools, technologies, and practices
- Unifying infrastructure management: Objectives and requirements for success
The flexibility users demand. The control and security you need.
Due to overwhelming demand, we have created an online version of From Wow to How: Mobilizing the Enterprise. Join Citrix, HP and Virtualization Review for this 1-hour event to discover how to enable flexible workstyles - without compromising management, security, or control. This exciting technology demo and moderated discussion will show you how you can:
-Give users device and app choice without impacting compliance requirements
A successful Service Desk should be aligned with business processes, improve user satisfaction and productivity, optimize the organization from the inside out, and serve as a single point of contact between a company's customers, employees and business partners.
More importantly, the Service Desk should be a key part of a completely integrated IT systems management strategy.
View this informative webinar as Chris Brand (IT Director, Fairfield School District, CT) demonstrates how he has transformed his reduced staff into a process driven IT department through an integrated service management solution.
