Now more than ever, IT technologists need to take control of PC infrastructure costs while deploying secure and manageable client solutions for their end users. With all the options available, how can IT pros position the right PC lifecycle solutions with management to make IT deployment, maintenance and continuous modernization simple?

Data security is at the top of the priority list for most organizations, as well it should be. Threats have never been more numerous, more varied or more dangerous. Phishing attacks, malware, ransomware, BIOS attacks and advanced persistent threats (APTs) are multiplying relentlessly (see sidebar). The dangers of data loss, extortion and identity theft are real. The global average cost of a data breach is $3.62 million USD, according to Ponemon Institute.

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Both public and private organizations acknowledge that managing the PC life cycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. Dell and Intel® commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging Intel® Core™ vPro processors and Dell’s ProDeploy Plus and ProSupport Plus services.

As diverse organizations seek to implement data-driven strategies, the personal computer in all its varieties remains the key workforce productivity tool. IT leaders must guide PC management across the entire PC lifecycle to enable users to work most effectively.

Today, IT leaders address the PC lifecycle across a continuum from control to transformation. Control is geared to optimization, while transformation focuses on the business impact of technology. Although different, the two approaches are not in opposition. According to the recent Forrester Consulting study, “Digital Transformers Innovate, Digital Controllers Optimize,” both approaches strive for the same goals and face similar challenges.

Today, IT is tasked with increasing operational efficiency, whilst arming employees with the right tools, products, and services to get their jobs done. Enterprises need the power of the latest technology to keep up with constantly changing digital environments and a highly mobile and demanding workforce. And although, the two types of IT, controllers (linear, IT-centric, and insular) and transformers (agile, employee-centric, and flexible) have different approaches, they face similar challenges when enlisting the help of vendors that will enable them to focus on the more strategic tasks of understanding their employees’ needs.

Download this white paper from Dell and Intel® to learn more.