IT Ops reporting is broken

This is a serious problem for IT execs.

They need to transform IT Ops to catch up with software and infrastructure modernization. In order to transform IT Ops, they must have easy and ready access to insight-rich, actionable IT Ops performance reports and analytics. But because IT Ops reporting is broken, there’s no easy way to do that.

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Can AIOps Reduce The Noise?

If you’re part of an IT Ops or NOC team, or if you manage one, you know that overwhelming IT noise is your #1 enemy. Flooded with false positives overwhelming IT noise means that IT Ops and NOC teams are flooded with false positives on an everyday basis. The problem gets significantly worse when outages and disruptions cause alert storms or alert floods and NOC techs and engineers can't isolate root cause.

Can AIOps tools, or IT Ops tools powered by AI and ML, help?

Download this solution brief to learn more.

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How to Intelligently Automate and Scale IT Operations at Global Enterprises

Digital transformation is critical for any enterprise that wants to win in today’s market. It requires meaningful IT investments in new applications, clouds, services, infrastructure and delivery models. These add complexity and scale that compound the already heavy burden on IT Operations, which in turn increases the risk of painful IT disruptions.

Service outages, lost revenue, angry customers and runaway costs put at risk the very technology-enabled innovations meant to keep your enterprise competitive. For IT Operations to transform, it must intelligently automate and scale in order to keep up with a transforming IT reality.

The current generation of automation technologies – based on static rules and largely built by hand - are not a fit for modern, and complex IT environments. It’s time for the next generation of automation…

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Data Security for the Way People Work

Now more than ever, IT technologists need to take control of PC infrastructure costs while deploying secure and manageable client solutions for their end users. With all the options available, how can IT pros position the right PC lifecycle solutions with management to make IT deployment, maintenance and continuous modernization simple?

Data security is at the top of the priority list for most organizations, as well it should be. Threats have never been more numerous, more varied or more dangerous. Phishing attacks, malware, ransomware, BIOS attacks and advanced persistent threats (APTs) are multiplying relentlessly (see sidebar). The dangers of data loss, extortion and identity theft are real. The global average cost of a data breach is $3.62 million USD, according to Ponemon Institute.

Download this white paper from Dell and Intel® to learn more.

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Dell and Partners Workforce Productivity Benefits

Now more than ever, IT technologists need to take control of PC infrastructure costs while deploying secure and manageable client solutions for their end users. With all the options available, how can IT pros position the right PC lifecycle solutions with management to make IT deployment, maintenance and continuous modernization simple? Download this white paper from Dell and Intel® to learn more.

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PC Lifecycle Management: Powering Workforce Transformation

Now more than ever, IT technologists need to take control of PC infrastructure costs while deploying secure and manageable client solutions for their end users. With all the options available, how can IT pros position the right PC lifecycle solutions with management to make IT deployment, maintenance and continuous modernization simple? Download this interactive eGuide, brought to you by Dell and Intel® to learn more about ways to support today’s modern PCs with unparalleled efficiency, treating PC acquisition, usage and retirement as an integral part of IT and business operations.

Download this white paper from Dell and Intel® to learn more.

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Best Practices for Optimizing Website Performance With Tag Management

Website performance matters. Many factors impact site performance, including the speed of the hosting provider, page design, number of http requests and more. One big factor is the accumulation of digital marketing vendor tags and pixels on web pages. Tags can dramatically impact site performance in a number of ways– poor tag design, synchronous tags can block content, slow response time associated with the collection servers, tag placement and the sheer number of tags accumulated on pages.

Over the years, Tealium has pioneered many of the best practices in tagging and has incorporated various techniques to minimize the effect of tags on website performance. They include:

  • Tag Loading & Page Performance – Perceived Load Time vs Actual Load Time
  • Asynchronous Loading
  • Client-Side Tagging with Multi-CDNs
  • Script Compression (gzip) and Bundling
  • Conditional Loading
  • Reduced Page Weight
  • Fewer DNS Lookups
  • Intelligent Cache

This whitepaper provides more details about these techniques and their associated benefits.

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Capture, Correlate, and Manage Customer Data in Real Time to Create Unified Customer Experiences

Organizations today are handling an inordinate amount of data from different sources and to help make sense of this influx they’re using data storage and analytics solutions. Yet, it can be a challenge to collect customer data from multiple technologies, sources, and touchpoints to be able to enrich it in a way that produces a unified data set on every customer. These complete and comprehensive data sets are needed, though, because they become the necessary foundation for driving and delivering meaningful, consistent and relevant customer experiences.

Brands are leveraging enterprise data storage technologies like Data Lakes and Enterprise Data Warehouses (EDWs) to house customer data. However, those solutions alone won’t allow an organization to capture, correlate and manage their real-time incoming data to support customer data initiatives aimed at creating unified customer experiences.

This paper will highlight key differences, benefits, and challenges of Enterprise Data Warehouses and Data Lakes, and introduce the one, key solution every brand should employ to create and drive unified customer experiences.

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Before You Buy: A Guide For Choosing A Customer Data Platform

An explosion of data from online and offline data sources means today's businesses rely on technology to correlate and enrich the data they collect, to curate a meaningful, granular understanding of each individual customer. Recent estimates suggest that global annual data generation will reach a staggering 163 zettabytes (163 sextillion bytes) by 2025, so the urgency for a technological data management solution is at an all-time high.

In fact, 73% of organizations agree that delivering an exemplary customer service experience is key to a successful business. And a recent report by the McKinsey Global Institute found that companies who remain customer-centric are 23 times more likely to attract and six times more likely to maintain customer relationships.

In this newsletter, Tealium features the Gartner report, Market Guide for Customer Data Platforms for Marketing. We aim to identify obstacles caused by fragmented customer data silos and establish how Customer Data Platforms (CDPs) can help data and analytics professionals at enterprise companies improve their first party data management. the recommendations come as the result of a yearlong study, in which Gartner analysis surveyed more than 400 martech end users and technology vendors, and collaborated with high tier industry publications and reports for secondary research. Consequently, they offer comprehensive insight into CDP's available from a variety of vendors, and factors to consider when evaluating implementation.

View Now

Best Practices for Optimizing Website Performance With Tag Management

Website performance matters. Many factors impact site performance, including the speed of the hosting provider, page design, number of http requests and more. One big factor is the accumulation of digital marketing vendor tags and pixels on web pages. Tags can dramatically impact site performance in a number of ways– poor tag design, synchronous tags can block content, slow response time associated with the collection servers, tag placement and the sheer number of tags accumulated on pages.

Over the years, Tealium has pioneered many of the best practices in tagging and has incorporated various techniques to minimize the effect of tags on website performance. They include:

  • Tag Loading & Page Performance – Perceived Load Time vs Actual Load Time
  • Asynchronous Loading
  • Client-Side Tagging with Multi-CDNs
  • Script Compression (gzip) and Bundling
  • Conditional Loading
  • Reduced Page Weight
  • Fewer DNS Lookups
  • Intelligent Cache

This whitepaper provides more details about these techniques and their associated benefits.

Get Whitepaper

Capture, Correlate, and Manage Customer Data in Real Time to Create Unified Customer Experiences

Organizations today are handling an inordinate amount of data from different sources and to help make sense of this influx they’re using data storage and analytics solutions. Yet, it can be a challenge to collect customer data from multiple technologies, sources, and touchpoints to be able to enrich it in a way that produces a unified data set on every customer. These complete and comprehensive data sets are needed, though, because they become the necessary foundation for driving and delivering meaningful, consistent and relevant customer experiences.

Brands are leveraging enterprise data storage technologies like Data Lakes and Enterprise Data Warehouses (EDWs) to house customer data. However, those solutions alone won’t allow an organization to capture, correlate and manage their real-time incoming data to support customer data initiatives aimed at creating unified customer experiences.

This paper will highlight key differences, benefits, and challenges of Enterprise Data Warehouses and Data Lakes, and introduce the one, key solution every brand should employ to create and drive unified customer experiences.

Get Whitepaper

Before You Buy: A Guide For Choosing A Customer Data Platform

An explosion of data from online and offline data sources means today's businesses rely on technology to correlate and enrich the data they collect, to curate a meaningful, granular understanding of each individual customer. Recent estimates suggest that global annual data generation will reach a staggering 163 zettabytes (163 sextillion bytes) by 2025, so the urgency for a technological data management solution is at an all-time high.

In fact, 73% of organizations agree that delivering an exemplary customer service experience is key to a successful business. And a recent report by the McKinsey Global Institute found that companies who remain customer-centric are 23 times more likely to attract and six times more likely to maintain customer relationships.

In this newsletter, Tealium features the Gartner report, Market Guide for Customer Data Platforms for Marketing. We aim to identify obstacles caused by fragmented customer data silos and establish how Customer Data Platforms (CDPs) can help data and analytics professionals at enterprise companies improve their first party data management. the recommendations come as the result of a yearlong study, in which Gartner analysis surveyed more than 400 martech end users and technology vendors, and collaborated with high tier industry publications and reports for secondary research. Consequently, they offer comprehensive insight into CDP's available from a variety of vendors, and factors to consider when evaluating implementation.

View Now

Whitepaper – Driving Healthcare Innovation with Microservices

The healthcare industry has been affected by disruption and the need for healthcare innovation. Legislative, market, and technology pressures make it imperative for healthcare organizations — including hospitals and health systems, payers, and life sciences companies — to become more agile.

IT teams in the industry are considering a microservices-based architecture as a means of accelerating healthcare innovation and increasing project delivery speed. MuleSoft research suggests that application development productivity increases of up to 10x are possible. Healthcare specifically stands to benefit from this architectural paradigm.

This whitepaper will address:

  • Why microservices matter for healthcare IT teams and for healthcare innovation.
  • Design principles for a microservices architecture.
  • How Anypoint Platform can help you implement microservices best practices.

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eBook – Prescription for Disruption

Healthcare organizations across the care continuum, from hospitals and health systems, to health insurers, to life sciences companies, must digitally transform in order to address legislative and market disruption.

Driving digital transformation in healthcare requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies.

In response, leading healthcare organizations have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables 2-5X IT project delivery.

Download this eBook to learn:

  • How leading healthcare organizations like Sutter Health, Premera Blue Cross and Hologic are leveraging API-led connectivity to accelerate IT project delivery speed.
  • How APIs can be used to address the unique business and IT challenges faced by health systems, health insurers and life sciences companies.
  • How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity.

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Whitepaper – Modernize retail customer engagement with APIs

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

  • A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
  • The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
  • How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

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