The software edge: How effective software development and delivery drives competitive advantage

The IBM Global CEO study found today’s business leaders rank technology as the most important external force that will impact their organizations. A 2013 Institute for Business Value (IBV) software development study supports this, with IT and business leaders identifying five top technology trends critical to competitiveness. However, the same survey reveals that most organizations are not prepared to take advantage of these trends. While management recognizes that software is crucial to capitalizing on technology for competitiveness, they are not successfully executing.
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Ten Steps to Better Requirements Management

Requirements definition and management is recognized as a necessary step for the successful delivery of systems and software projects; the discipline is also required by standards, regulations and quality improvement initiatives like Capability Maturity Model Integration (CMMI).
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Why Choose an Open Source BPM?

Open source has become so strategic to mainstream businesses that it now rivals proprietary competitors. Download this paper now and see how open source BPM offers key advantages over proprietary BPM.
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Choosing among Custom Development, BPM and SaaS

In this paper, we develop a framework based on two well-known models; one widely used in project management and the other for defining software quality. The framework combines the project management triangle of Time – Scope – Cost (with Quality in the middle) with the FURPS model for software quality. FURPS is an acronym for Functionality, Usability, Reliability, Performance and Supportability. At the end of this paper, a calculation tool is provided to support an objective decision for your development approach. The calculation sheet lists these seven criteria and illustrates a set of relative scores per criterion for each approach.
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Develop a first business process application with Bonita BPM 6

Whether you are wondering how BPMN can significantly improve the efficiency of your daily operations or whether you are wondering how to turn an existing process into an optimized dynamic application, this paper addresses these challenges through a concrete business example: the modeling and the automation of an employee leave management procedure. Download now to learn about the entire application life cycle, including the requirements analysis, the process modeling, the design of the web user interfaces and finally the acceptance testing and deployment.
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What is a process based Application?

BPM and BPMSs already have a broad set of implementations in all types of businesses and sectors. The objectives and motivations of why a company adopts BPM are very different. But regardless of the reasons, there are many scenarios in which the adoption of BPM has helped companies achieve their goals in areas such as operational improvement, restructuring of the IT infrastructure, improvements in quality management, reduction of costs, improved production processes, improved customer service, regulatory compliance or reduction of errors due to manual data processing. Read now to learn how adopting BPM can benefit your organization.
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Why Choose an Open Source BPM?

In this paper, we develop a framework based on two well-known models; one widely used in project management and the other for defining software quality. The framework combines the project management triangle of Time – Scope – Cost (with Quality in the middle) with the FURPS model for software quality. FURPS is an acronym for Functionality, Usability, Reliability, Performance and Supportability. At the end of this paper, a calculation tool is provided to support an objective decision for your development approach. The calculation sheet lists these seven criteria and illustrates a set of relative scores per criterion for each approach.
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Evolving APM: Big Data Approach, Integrated End-user Experience Monitoring Bring Deep End-to-end Application Visibility

In today's highly complex IT environment with multi-tier application architectures delivering apps and services, detecting and diagnosing code level performance problems can be like looking for a needle in a haystack. While it may be plain to the end user that there is a problem, understanding where that problem originates and exactly what is causing it is difficult, and time consuming. Riverbed OPNET AppInternals Xpert addresses this challenge by combining end-user experience, transaction tracing, and application component monitoring for deep end-to-end application visibility. This latest release facilitates bi-directional workflows between operations and application development to expedite problem resolution.
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VoIP Vulnerabilities

Are you thinking of switching to or investing in a VoIP system for your company? VoIP offers numerous benefits -- ease of use and reduced cost being just two -- but with increased benefits can come increased risk. Our complimentary white paper will honestly and succinctly assess the vulnerabilities associated with VoIP systems and then provide you with security guidelines for avoiding security threats during use.

If you're thinking of purchasing a VoIP system, read on and discover exactly how you can get the most out of a new VoIP system, while protecting yourself from vulnerabilites and security threats!

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Signs You Need To Buy A New Phone System

The business environment is moving faster and growing more competitive every year. Companies have to do whatever is necessary to keep up. Phone systems are one of the most important technical products any business uses. So they're one of the first things you should consider upgrading.
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Infographic: The Life Span of a Phone System

Having issues with your current phone system? Could an outdated system be the issue? Or, are you considering which phone system will give you the most long-term value for your money? Our new infographic can help you answer these questions and will give you all the perspectives on phone types - PBX and VoIP - and their respective issues, benefits, and costs year-by-year. Lastly, we'll make sure to give you advice on when it might be a good time to consider switching or upgrading your phone system.
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CRM Prizefight: Salesforce vs. Oracle

Oracle and Salesforce are two undisputed titans in the CRM space. Their solutions are top notch for a reason, but have you ever wondered how they match up 1-to-1? Our new infographic answers this question among many others when it comes to comparing these two solutions.
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Must-have CRM Mobile Apps and Tools in 2014

2014 is being hailed as "the Year of the CRM App"; is your business mobile CRM-ready? The estimated rates of CRM app use in 2014 are staggering, so if you want to stay ahead of the curve, our newest white paper is for you. In it, our CRM expert will detail all the recent trends with mobile CRM and what is projected to happen in 2014. We’ll also give you a sneak peek into the top CRM apps of the new year.
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Selling Management on a New BI Solution

Improved decision making is just a new Business Intelligence solution away. But can you effectively justify the investment to management? Our guide is here to help. From faster reporting and analysis to better data quality, all the key benefits real users have experienced are described here. This guide also walks through key tips for choosing the right Business Intelligence solution.
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Business Intelligence Buyer’s Guide

There is one key reason for your business to deploy a Business Intelligence tool: enabling your employees to make better strategic decisions to improve the top and bottom line of your company. Our FREE Business Intelligence Buyer's Guide delivers clear, helpful guidance so you can find the right solution to reach that goal.
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