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Why Mobile Tech Matters: Gaining a Competitive Edge for FSOs
Field service organizations (FSOs) rely on mobile technology solutions to stay connected and competitive, whether they provide consumer services for cable & telco, or commercial services maintaining factory machinery or repairing heavy equipment. Whatever their field of business, every FSO feels the impact of modernization trends including augmented reality, digital schematics libraries, diagnostics, advanced analytics, predictive maintenance, new FSO management tools, and more.
This paper looks at how FSOs can stay current and remain competitive by implementing mobile solutions that enable the latest technology and arm techs with tools that increase efficiency, provide better service, and increase customer satisfaction.
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