There is a real cost to lost opportunities resulting from unplanned technology disruptions, outages, or breaches. In order to minimize downtime and protect people, facilities and business operations, Chief Information Officers (CIOs) need timely information on the nature of every critical event and context to understand how it is affecting the business overall.

In this Executive Brief we cover best practices which help a CIO better orchestrate and automate incident response process and discuss:

• The three standard ‘Pillars of Response’
• The five focus areas to achieve digital resiliency
• A CIO’s role in critical event management