The State of ChatBots
On one hand, skeptics were wrong about the longevity of chatbot technology.
The hype has not evaporated. Organizations remain fixated on leveraging AI-driven bots within their customer experiences. Technology companies and their backers continue to invest heavily into the chatbot space. The market remains confident in the technology's potential.
This special report reveals the framework for that test. It explores the questions you need to ask-and the steps you need to take-to truly harness the power of chatbot technology.