Introducing Next Generation Automatic Speech Recognition
This white paper seeks to educate companies on use cases for next-gen ASR. You can incorporate it within your business and deliver more value to your end-customers by:
- Achieve above-average transcription accuracy up to 98.7%
- Reduce word error rates by up to 52.3%
- Reduce English dialect errors by over 2x
The Age of Voice Innovation, Part II: What Keeps You Up at Night
Join LumenVox, Dan Miller, Lead Analyst, Opus Research and Derek Top, Senior Analyst, Opus Research for a discussion that covers:
- How to identify elements of the voice channel most in need of an upgrade.
- How to migrate elements with an uncertain future to proven solutions.
- An overview of proven solutions at the lowest price.
- Scalability: Serving a diverse customer base across a spectrum of devices.
The Age of Voice Innovation, Part I: Attributes of the New Engine
Join LumenVox, Dan Miller, Lead Analyst, Opus Research and Derek Top, Senior Analyst, Opus Research for a lively discussion of the factors that are giving new shape to the Voice Channel for both self-service and employee communications, including:
- Pricing: Benefitting from single language models and steadily declining costs.
- Accuracy: Creating new services and use cases (Moore’s law moves to the cloud).
- Tooling: Democratizing NLU to create voicebots and augmented IVRs.
- Scalability: Serving a diverse customer base across a spectrum of devices.
