Multiple, complex monitoring solutions make IT operations costly and inefficient. This can be compounded by the need to manage remote data centers. Industry leaders are calling for a solution which is easy to manage and configure and allows new system components to be added remotely into live systems. By also offering multi-tenancy, it would be ideal for managed hosting providers. This paper discusses how CA Unified Infrastructure Management meets these needs, including customer case studies which outline how it improved transparency, thereby reducing IT operations costs.