New healthcare interoperability rules, from CMS to ONC, require healthcare providers and payers to adopt new FHIR-based APIs for clinical data sharing. See how Salesforce and MuleSoft's API-led methodology — combined with our new MuleSoft Accelerator for Healthcare — can help organizations meet these new rules and their digital transformation.

In this webinar you will learn:

• The new FHIR API requirements for payers, providers, and health IT professionals.
• How Anypoint Platform and MuleSoft Accelerator for Healthcare simplify FHIR API compliance.
• The benefits of Anypoint Platform in broadly supporting interoperability.

This is part one of a two-part webinar series on how MuleSoft is tackling healthcare interoperability and critical integration use cases:

• Part 1: Achieving an API-led approach to healthcare interoperability
• Part 2: Digital health simplified with MuleSoft Accelerator for Healthcare

Presented by:

• Sean Kennedy, Senior Director, Industry Solutions and Architecture, Salesforce
• Kevin Flanagan, Healthcare Product Marketing, MuleSoft

Life sciences companies are facing increasing pressure to provide new products to market faster than ever before while adhering to the growing number of safety and regulatory needs. Pfizer, one of the world's largest pharmaceutical companies, is transforming its business with an application network that enables the scale and speed necessary to compete in the digital economy.

Read this whitepaper to learn:

• How Pfizer achieved a 69% decrease in IT project delivery costs with API-led connectivity.
• How Pfizer’s application network enabled omnichannel physician engagement and secure clinical data sharing.
• How Pfizer’s Center for Enablement (C4E) unlocked speed and agility through API reuse across the enterprise.

Healthcare organizations across the care continuum, from hospitals and health systems, to health insurers, to life sciences companies, must digitally transform in order to address legislative and market disruption.

Driving digital transformation in healthcare requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies.

In response, leading healthcare organizations have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables 2-5X IT project delivery.

Download this eBook to learn:

• How leading healthcare organizations like Sutter Health, Premera Blue Cross and Hologic are leveraging API-led connectivity to accelerate IT project delivery speed
• How APIs can be used to address the unique business and IT challenges faced by health systems, health insurers and life sciences companies
• How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity

In response to the federal government’s Cloud First initiative, agencies are moving to the cloud at an accelerated rate - moving on-premise applications, data and workloads to cloud infrastructure and adopting SaaS technologies like Salesforce, ServiceNow and Workday.

What many in government have found is that integration and looking for government integration solutions has emerged as a stumbling block that has prevented government from realizing many of the benefits of moving to the cloud. This is because while a growing number of applications adopted by government are in the cloud, the underlying integration technologies connecting these applications are still based on-premise, meaning that government IT teams still have to spend time provisioning and maintaining infrastructure to ensure that their middleware doesn’t become a performance bottleneck for their applications.

Join us for a conversation with MuleSoft CISO Kevin Paige on why cloud integration is key for agencies to successfully realize their move to the cloud and what MuleSoft is doing to provide a FedRAMP authorized implementation of Anypoint Platform to meet the requirements of government customers.

Key Takeaways

• Why cloud integration capabilities are necessary to enable the effective implementation and adoption of SaaS applications and cloud-based infrastructure
• How MuleSoft's product and methodology provide customers with "security by design," and can align integration strategy with agency cybersecurity initiatives
• What MuleSoft is doing to provide a FedRAMP compliant offering for federal, state and local government customers

Presented by:

• Kevin Paige, CISO, MuleSoft
• Matt Serna, Industry and Solutions Marketing, MuleSoft

Evolving citizen and constituent expectations have created the imperative for government to digitally transform. Delivering on digital transformation grows more challenging by the year, as the proliferation of modern technologies (e.g. SaaS, mobile, IoT) forces IT teams to rethink how to best deliver projects to their constituents and deliver on their mission.

Microservices have emerged as a means through which government IT teams can increase project delivery speed without compromising on security. This whitepaper discusses the role microservices can play in government, and how API-led connectivity helps agencies to more effectively and securely implement a microservices architecture.

Readers will learn:

• Why government IT teams must move beyond point-to-point integration.
• How API-led connectivity supports microservices adoption in government.
• How government can use MuleSoft’s FedRAMP In Process integration platform to rapidly develop APIs and microservices.

Well-designed APIs, created along with a holistic integration strategy with Anypoint Platform, create a seamless omnichannel experience that customers want and businesses need. Across industries from healthcare to banking to retail, companies are using omnichannel strategies to achieve faster time to market, higher customer satisfaction, and increased revenue.

Watch this webinar, including a demo, to learn how to:

• Deliver unified customer experiences 5x faster.
• Drive consistent customer interactions across channels.
• Easily adopt new channels on a single, unified platform.

Presented by:

• John Withers, Product Marketing Manager, MuleSoft
• Jimil Patel, Product Marketing Manager, MuleSoft
• Manan Sangvi, Solution Consultant, MuleSoft

eCommerce offers consumers new ways to interact with traditional retailers, resulting in changed consumer preferences – 63% of customers today would switch brands for a better connected experience, and 75% want personalized offers based on purchase history. Traditional retailers need to consider how to build a new digital retail platform strategy within their business models to engage with consumers and help maintain their competitive edge.

Read this whitepaper to learn:

• A 4-step strategy for retailers to build a retail digital platform strategy with APIs.
• The role APIs can play in optimizing consumer journey personalization and creating new revenue channels.
• How a leading fast food company created a unified consumer experience by adopting a platform-based business model.

The world of retail is changing dramatically. Retailers used to have anonymous, transactional relationships with their customers; but now both retailers and customers want a deeper relationship. The retailers that win today are the ones that use technology to build those personal customer experiences and transform their digital retail experience. However, it isn’t always easy to implement new solutions with existing systems.

Read this eBook to discover:

• Why existing approaches are not sufficient for the pace of digital transformation that retail demands
• How to drive technology change in your organization, creating a greater capability to innovate and transforming the digital retail experience for your customers
• How to adopt an API-led approach to integration that packages underlying connectivity and orchestration services as easily discoverable and reusable building blocks

In this webinar, we will share how COVID-19 is drastically accelerating the trend to digital in Financial Services. Today’s global challenge is changing customer behaviors, increasing demand for digital businesses, and straining IT teams. As companies strive to adapt by enhancing their digital capabilities and transforming IT operations to increase speed and agility, integration is more critical than ever before.

Join this webinar to learn:

• Why integration is key to enable digital capabilities and drive competitive advantage in the long-term
• What leading companies have already done to ensure business continuity and operational resilience and how you can catch up
• How to tap into your ecosystems to build unique experiences that are responsive to customer needs revealed by the COVID-19 pandemic
• How to leverage the capabilities of other enterprises for compelling applications of your own

Presented by:
Adrian Melillo, Regional Executive, Office of the CTO, JAPAC MuleSoft

“Today’s shoppers expect more than a transactional relationship with retailers; they want a seamless and personalized journey that reflects the context of how they shop across devices and channels. The key to success lies in connecting in-store software with online systems so retailers can provide an uninterrupted experience wherever customers shop.” - Ross Mason, Founder of MuleSoft

Driving digital transformation in retail requires connectivity across an ever-increasing number of applications, data and devices. Because of this, connectivity has emerged as a bottleneck that slows the development of new applications and the adoption of new technologies to meet customer demands.

In response, leading retail and CPG companies have adopted API-led connectivity, which eliminates this connectivity bottleneck and enables a 2-5x faster IT project delivery across the value chain.

Download this eBook to learn:

• How leading retailers like Buffalo Wild Wings, TAL Apparel and PetSmart are leveraging API-led connectivity to accelerate IT project delivery speed
• How APIs can be used to address the unique business and IT challenges faced by retailers
• How MuleSoft’s out-of-the-box API designs, implementations and connectors can accelerate the adoption of API-led connectivity

In order to gain and retain new customers, insurance companies are investing in modernizing policyholder experiences. Leading firms have done so by implementing leading insurance platforms like Guidewire, and extending the power of these platforms through MuleSoft's Anypoint Platform and Salesforce's Financial Services Cloud.

Attend this webinar to learn best practices for using MuleSoft's Anypoint Platform to rapidly connect Guidewire to any application, data, or device, including Salesforce's Financial Services Cloud.

Key Takeaways:

• Best practices for using APIs to surface policy and claims data from Guidewire.
• How MuleSoft can help accelerate the implementation of Financial Services Cloud for insurance companies.

Presented by:

• Josh Mikulewicz, Solution Engineer, MuleSoft
• Steve Murphy, Senior Solution Engineer, MuleSoft
• Matt Serna, Head of Industry Marketing, MuleSoft

Digital insurance platforms enable insurance companies to connect with their ecosystem of customers, partners, and vendors on a single, unified platform. Hear firsthand from CTO Ben Turner how Legal and General’s digital insurance platform helped the company diversify product offerings, and scale quickly to meet customer expectations.

Key Takeaways:

• How industry leaders have digitally transformed insurance offerings with a platform business model.
• How to build an integrated insurance platform to connect your ecosystem of suppliers and exceed customer expectations.
• Best practices to increase customer retention and profitability with a single view of the customer.

Presented by:

• Ben Turner, CTO, Legal and General
• Dan Snowdon, UK&I Financial Services Marketing Lead, MuleSoft
• Angie Lee Campos, Global Financial Services and Insurance Lead, MuleSoft

Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile.

Read this whitepaper to learn:

• An overview of the challenges insurers are facing in the industry.
• How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise.
• Strategies for using APIs to create a single view of the customer and build connected customer experiences.

More and more financial institutions are partnering with fintechs and leveraging Application Program Interfaces (APIs) to attract new prospects and to delight current consumers through unprecedented Customer Experience (CX). APIs offer a bridge between systems while paving a digital path to a connected financial ecosystem.

The institutions that are able to drive this digital transformation successfully, do not think of these capabilities as additional channels and services. Rather, these institutions understand that they must move from a vision of banking as a physical network of branches and ATMs, to a digital platform, comprising core capabilities such as account servicing and the provision of financial products that can be accessed wherever, and whenever, customers wish.

Join this webinar and learn how these institutions are building a digital banking platform with APIs.

Presented by:

• Angie Campos, Industry Marketing for FS&I, MuleSoft
• Michel Vaja, Head of UK Payments Practice, Capgemini

Financial services has seen more disruptive technologies introduced over the past three years than any other industry. But in today’s climate, customers now rely on digital banking experiences to make critical financial decisions. Now more than ever, banks must provide these critical and useful services for customers, and they are turning to Open Banking to do so.

Read this whitepaper to learn:

• Three strategic mindsets that drive digital transformation in banking.
• A four-step guide to building an Open Banking digital platform strategy with APIs.
• How one global top tier bank developed a digital platform to transcend disjointed customer experiences.