Phishing: The Threat from Within

A New Approach to Close the Phishing Security Gap

Your company is not alone. Phishing threatens every organization around the world, large and small. Attackers consider phishing a go-to technique to gain access to the network, because it yields great success. In this paper, we explore challenges IT professionals face when adopting a more traditional approach to email security, such as the significant time and cost burden of having IT manage suspicious email threat investigation and remediation. In addition, we identify new steps you can take to reduce email security awareness training requirements and how you can more quickly identify, report, investigate and resolve inbox phishing attacks in real-time.

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ThreatTest: Automated Phishing Email Incident Response Service

Email phishing attacks are the most prevalent variety of social attacks, which comprise nearly 44% of successful breaches.1 When a successful email attack reaches an employee’s inbox, the last thing you want is an employee wondering whether to open it—or ignoring it while the attacker moves on to the next employee target.

EdgeWave ThreatTest removes the guesswork and provides an automated process for employees to report suspicious emails and receive research support—alleviating helpdesk resource constraints. When an employee receives an email impersonation or other suspicious email, with a click of a button, ThreatTest provides rapid and accurate investigation and incident response.

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Forrester Report: Artificial Intelligence with the Human Touch

Blend AI with Human Agents to Improve Both Customer and Agent Satisfaction

Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect.

See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense.

Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.

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Forrester Report: Artificial Intelligence with the Human Touch

Blend AI with Human Agents to Improve Both Customer and Agent Satisfaction

Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect.

See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense.

Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.

View Now

7 Easy Ways to Multiply Your Conversions

How can marketers meet high demand for super-personalized communications? The answer lies in dynamic content.

In this free guide from SharpSpring, see 7 simple ways marketers can use dynamic content to connect with audiences in a more organic and personalized way.

Grab your copy to find out:

  • How top brands like Netflix and Amazon use dynamic content.
  • The marketing automation features that enable you to deliver personalized experiences.
  • Ways to personalize your emails, landing pages, forms, pop-ups and more using dynamic content.

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Turn Marketing Automation Into a Profit Center

Marketing automation doesn't need be a big expense. It can be a killer revenue generator.

Download this guide to:

  • Learn how one digital marketing agency switched from HubSpot to SharpSpring and multiplied its profits.
  • See a feature-by-feature comparison of the platforms.
  • Get an inside look at HubSpot's hidden costs and platform fee

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Marketing Automation: Agency Trends

Marketing agencies know that marketing automation is vital to their success and the success of their clients. Agencies report that they are using marketing automation with several goals in mind, the most prevalent of which are to increase lead generation (65%) and to improve lead nurturing (59%). Both of these activities lead to increasing sales revenue, which was reported as an objective for 42% of agencies. Download our whitepaper to learn how your organization can benefit from marketing automation.
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