Boosting user efficiency and productivity in the work-from-home economy with Microsoft Dynamics

The average company has over 300 mission-critical apps to support. With most employees now working from home, CRM applications must adapt to users, not the reverse. WalkMe running on Microsoft Dynamics 365 can create a user-friendly CRM environment to help build a more efficient and productive workforce.

In the webinar The Economic Impact of Digital Adoption, Microsoft and WalkMe will partner to bring experts who will discuss how to unveil the power of digital adoption across Dynamics 365 and its economic impact on your business. Watch the webinar NOW to explore:

  • Accelerating onboarding and adoption of Dynamics 365
  • Seeing and understanding usage, bottlenecks, and user productivity with Dynamics 365 adoption
  • Streamlining change management and automating best practices
  • The business impact of digital adoption and reaching up to 368% ROI

Speakers:

  • Amir Farhi, Chief Business Development Officer, WalkMe
  • Zach Cohen, North America Partner Manager, WalkMe
  • Jim Kvoriak, Enterprise Sales Engineer Team Lead, WalkMe

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State of Malware

As entire businesses switched to remote working, IT teams found themselves trying to fit months-long projects into days, with security an unfortunate but understandable casualty. Faced with a new landscape, cybercriminals ditched some old tactics and placed a new emphasis on gathering intelligence. And as people adapted to their “new normal,” scammers exploited their isolation with a resurgence in tech support scams. New adversaries crawled out of the woodwork, too. April’s global shutdown was accompanied by a staggering rise in the use of stalkerware, a shorthand term for the type of mobile monitoring and spyware apps that are sometimes deployed by abusive partners.

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MSPs: The 5 essentials from your endpoint security partner

Managed Service Providers (MSPs) are an important part of the IT environment, providing the knowledge and the trusted partnerships that enable organizations of all sizes to embrace innovations made available by our era of digital transformation.

While there has never been a more exciting time to be an MSP, there are also many challenges MSPs must navigate to acquire and preserve long-lasting client relationships. Specifically, MSPs cite maintaining profitability (27 percent), bolstering growth (33 percent), and managing cybersecurity (30 percent) as some of their top business issues.

When it comes to managing cybersecurity, safeguarding client endpoints is a critical piece of the MSP service offering. MSPs should have an endpoint security vendor that helps them overcome common issues that can cut into profits and lead to client churn.

Your selected endpoint security vendor should ensure that you can streamline your client deployments, simplify your ability to prioritize your response efforts, and manage your clients at scale. Ultimately, your vendor should optimize the efficiency of your time and efforts so that you can continue to grow your business and maximize revenue.

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Malwarebytes integration with ConnectWise Automate

Malwarebytes is a leader in the endpoint security space for MSPs with a best-in-class endpoint security portfolio. Its integration with ConnectWise Automate syncs data between both solutions so you can deliver strong client endpoint security using the latest Malwarebytes scanning and remediation tools. MSPs can also uncover new options for generating revenue by offering endpoint security as a new product and service offering.

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Penetration Testing: Protecting Your Company the Right Way

Just as doctors must probe their patients to uncover hidden maladies or diseases, so too must companies probe their networks, systems, applications, and web assets to uncover weaknesses subject to possible hacking. The practice is called Penetration Testing, or pen testing for short. As with all issues relating to security, there are optimal ways of conduct pen tests and less than ideal ways.

This article addresses:

  • The scope of cybercrime and other issues requiring rigorous pen testing
  • Types of pen tests
  • Expectations and responsibilities of pen testers
  • Generally accepted best practices for pen testing
  • Top tools to assist with pen testing
  • Considerations for performing pen testing by internal staff or an outsourced firm

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The IT Leadership Playbook

Regardless of what’s on your business card, you’re the coach of your IT team. Your team is looking to you for a game plan and your organization’s leadership is looking for results.

Just like a sports team, your IT team has generalists and specialists, rookies and veterans. How do you meet the needs of all of these players? How do you help them achieve their goals?

It’s up to you to field an effective team every day and anticipate the future needs of your organization… all while IT unemployment is at an all-time low.

Welcome to the IT leadership playbook. Finally, you’ve got a resource to help you achieve a winning record.

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The IT Training Buyer’s Guide & Checklist

The shift to digital learning for IT professionals has been underway for years, and it has only accelerated as IT teams have adapted to working from home during the forced Coronavirus lockdown. As the demand for online and distance learning options has grown, the IT training landscape has expanded. Luckily for business owners and tech leaders, there was already a robust marketplace for IT training options to fit the needs of remote teams.

Digital learning platforms provide a number of advantages for businesses looking to keep their staff trained and certified, but it’s important to choose a program that is right for your team’s needs. With a range of price, quality, and curricula, leaders should carefully consider a number of factors when selecting an IT training partner.

As your teams continue to adapt to new challenges for work and learning, use this guide to determine how to best support your teams with online IT training and certification.

In this Guide, you will learn

  • Why Online Training is a Fit for IT Teams
  • The Features Your Teams Want
  • Tools for Leaders and Managers
  • How to Choose the Vendor for You
  • Get Your Selection Checklist

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Best Practices Kit: 5 Key Considerations When Buying An ICM Solution

Build the Business Case with a True ROI

Are you ready for Incentive Compensation Management?

Properly implemented, incentive compensation management software enables organizations to automate sales commission calculations, easily communicate sales comp to reps, and provide actionable insights by having all sales comp data in one place. By investing in an incentive compensation management solution, companies can dramatically reduce the cost and pain of managing sales comp and increase revenue by offering their sales team clear visibility into their performance against targets.

Before you embark on your ICM initiative, make sure you’ve given time to consider the factors that can spell the difference between success and failure. In this kit, we outline 5 key considerations when evaluating whether to invest in an ICM solution. By adhering to these important steps, you can ensure you have a successful project and do not risk a failed implementation.

What You Will Learn in this Best Practices Kit- 5 Key Considerations:

  • Lay the Essential Groundwork
  • Start with the End in Mind
  • 6 Key Areas to Consider when Evaluating ICM Vendors
  • Identify the Internal Evaluation Team and Start Plan
  • Make the Business Case by Developing the Strongest ROI

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A Buyer’s Guide to Incentive Compensation Management Software

Spreadsheets and inflexible legacy compensation management systems are a roadblock. Despite the opportunity, much of sales compensation is still dependent on spreadsheets, even though 90% typically contain hidden errors. Even organizations running traditional Incentive Compensation Management (ICM) and Sales Performance Management (SPM) systems still heavily rely on spreadsheets, due to the inflexibility of these legacy apps. Yet spreadsheets and their associated problems can have a painful impact.

Errors damage sales trust. Sales ends up wasting time in “shadow-accounting” (doublechecking their commissions). This often leads to poorly designed compensation models that result in lop-sided over-attainment or SPIFs that don’t drive ROI on spend. It’s why organizations are reexamining their sales comp systems and processes—whether moving from spreadsheets or re-evaluating the ease of use and flexibility of their existing sales comp software. One leading industry analyst predicts that by 2022 nearly half of B2B companies with more than 100-employees will deploy new solutions to tackle the problem of managing and automating sales comp.

What You Will Learn in this Guide:

  1) How to ensure data flows and transformations don’t jeopardize comp
    automation
  2) What to look for in a compensation plan builder so you don’t run out of runway
  3) Which comp and payee workflows are essential - and common mistakes to avoid
  4) The key questions to ask around reporting and analytics
  5) Why many ICM solutions are so hard to use
  6) How to ensure you won’t be left high and dry with service and support

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Penetration Testing: Protecting Your Company the Right Way

Just as doctors must probe their patients to uncover hidden maladies or diseases, so too must companies probe their networks, systems, applications, and web assets to uncover weaknesses subject to possible hacking. The practice is called Penetration Testing, or pen testing for short. As with all issues relating to security, there are optimal ways of conduct pen tests and less than ideal ways.

This article addresses:

  • The scope of cybercrime and other issues requiring rigorous pen testing
  • Types of pen tests
  • Expectations and responsibilities of pen testers
  • Generally accepted best practices for pen testing
  • Top tools to assist with pen testing
  • Considerations for performing pen testing by internal staff or an outsourced firm

View Now

The IT Leadership Playbook

Regardless of what’s on your business card, you’re the coach of your IT team. Your team is looking to you for a game plan and your organization’s leadership is looking for results.

Just like a sports team, your IT team has generalists and specialists, rookies and veterans. How do you meet the needs of all of these players? How do you help them achieve their goals?

It’s up to you to field an effective team every day and anticipate the future needs of your organization… all while IT unemployment is at an all-time low.

Welcome to the IT leadership playbook. Finally, you’ve got a resource to help you achieve a winning record.

View Now

The IT Training Buyer’s Guide & Checklist

The shift to digital learning for IT professionals has been underway for years, and it has only accelerated as IT teams have adapted to working from home during the forced Coronavirus lockdown. As the demand for online and distance learning options has grown, the IT training landscape has expanded. Luckily for business owners and tech leaders, there was already a robust marketplace for IT training options to fit the needs of remote teams.

Digital learning platforms provide a number of advantages for businesses looking to keep their staff trained and certified, but it’s important to choose a program that is right for your team’s needs. With a range of price, quality, and curricula, leaders should carefully consider a number of factors when selecting an IT training partner.

As your teams continue to adapt to new challenges for work and learning, use this guide to determine how to best support your teams with online IT training and certification.

In this Guide, you will learn

  • Why Online Training is a Fit for IT Teams
  • The Features Your Teams Want
  • Tools for Leaders and Managers
  • How to Choose the Vendor for You
  • Get Your Selection Checklist

View Now

Building resilience into manufacturing in a disruptive world

Manufacturing operations are continually grappling with the uncertainties and rapid changes across the business landscape—factors and events well beyond their control. This has been true for years and is now even more acute with a pandemic causing wild swings in supply and demand.

Smart application of the latest technology can help operations anticipate and adapt with more agility, but many manufacturers have been slow to fully embrace digital transformation, still relying on familiar but inefficient devices such as analog clipboards. The right partners can provide manufacturing operations with:

  • Insights, technologies, and innovative solutions to help digitally transform more quickly with less risk and an increase in return on digital investments.
  • Integrated and standard ways of working for sustainable operational excellence.
  • Online services that help build and sustain capability and empower people.
  • Off-the-shelf use cases that have been tried and tested.
  • Point solutions to address critical shop-floor challenges.
  • Practical applications of digital technologies focused on creating immediate value.

Read the e-book Greater Resilience and Higher Performance for Manufacturers: Accelerating Digital Transformation with EY Smart Factory to see how having the right partners can give you the operational resilience to thrive in today’s disruptive business environment.

Download this e-book now >>

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10 reasons to run SAP S/4HANA on Red Hat Enterprise Linux

Choose an infrastructure platform that lets you optimize your SAP environment and operations while preparing you for the future. Through trusted technologies, investment protection, and flexible innovation, Red Hat can help you modernize your SAP systems and build a foundation for digital transformation.

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