The Total Economic Impact™ Of RingCentral

RingCentral commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) that enterprises may realize by deploying RingCentral. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of RingCentral on their organizations.
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How to Connect Your Business Communications Like Never Before?

Are you ready to embrace the new world of work?

For many businesses, the phone is the lifeblood of communications. It’s a means of providing exemplary customer service and connecting staff efficiently, wherever they may be. Many businesses however, are far from utilising their phone’s full potential. This guide provides insight into modern hosted phone solutions and reasons it may be time to consider leaving the old PBX system behind.

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How a Cloud Phone System Uniquely Supports your Mobile Workforce?

What’s the first thing you do when you wake up in the morning? According to a recent study, 84% of smartphone owners check their phones as soon as the alarm clock rings. As society becomes increasingly hooked on being connected anytime and anywhere, the notion of ‘work’ as a place to go from 9 to 5 is changing. For many people, the work environment is now fluid— constrained only by the number of reception bars on their wireless devices. In fact, Gartner predicts that the bring your own device (BYOD) trend will result in a 200 – 300% increase in mobile workers in 2014.
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EMA Report: Optimizing Cloud for Visibility and Performance with ADDM

Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application discovery and dependency mapping can help you:
  • Meet granular targets for availability, cost, and time-to-revenue for cloud services
  • Accelerate mean time to repair (MTTR) while communicating better with stakeholders
  • Manage even the most complex hybrid environments more efficiently and effectively
  • Understand the impact of proposed changes and potential security risks to guide decision-making
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SWOT Assessment: Flexera Software, FlexNet Manager Suite for Enterprises 2014

In today's economic climate, there is significant pressure on CIOs to control costs and reduce risks while finding ways to fund new business initiatives. Software is a strategic asset that is typically under-managed in most organizations. It should therefore be a priority for CIOs to find ways to automate and optimize software asset management in order to uncover cost savings and minimize license liability risk.
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DevOps Practitioner Series: “Waste Not Want Not”

To support digital transformation imperatives, organizations are increasingly exploring DevOps style approaches for the continuous delivery of high quality software. Unfortunately, however, many enterprises remain burdened with accumulated technical debt and legacy wasteful practices – waste that can quickly inhibit the flow of value to customers and the business. Lean thinking provides organizations with a framework by which to quickly identify all forms of waste impacting the flow of value, which DevOps practitioners can apply in a software development context to quickly pinpoint and eliminate 8 elements of waste across people, process and technology dimensions. This paper presents the 8 elements of waste framework, strategies needed to identify and eliminate waste, and the metrics needed to measure effectiveness.
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Visualisations 101

Visualisations, if done right, can do just that. They have the ability to tell a story through the images displayed by guiding users toward a conclusion about their data and empowering them to make a decision based on that.

You wouldn’t write a book without a riveting plotline, would you? So don’t leave your data out in the cold without a story to back it up. But where do you start? How does storytelling work through visualisations?

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Why Everyone Needs to Own Customer Experience in the Application Economy

The viability of your brand largely rests on the quality of your customers’ experience with your applications—often the most important experiences they’ll have when doing business with you. Successful CIOs and technology leaders will know how to deliver the application experience users expect by taking ownership of the application experience, obtaining key performance information needed to share—or democratize—that data with all relevant teams and business leaders. These technology leaders recognize that great performance is driven when all teams understand what they need to know to act.
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Flying High on the Use of Red Hat Enterprise Linux

When a company sells services to a consumer audience primarily through a Web user interface (UI), that Web UI had better be online and available, all the time, especially if you are an airline. Such is the real-world scenario that faces Chris Skretowski, Linux Specialist at Devon, United Kingdom–based Flybe, Europe's largest regional airline.
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Preparing for Private Cloud and Hybrid IT with Red Hat Cloud Infrastructure

Red Hat has developed a flexible, integrated solution that meets these requirements and helps organizations adopt a cloud infrastructure for both traditional and cloud-enabled workloads. Red Hat Cloud Infrastructure (RHCI) provides a datacenter virtualization platform for traditional applications and OpenStack for next-generation cloud applications, as well as a cloud management platform (CMP) to unify the management across both workload types, running on-premise or in public clouds. It is clear that enterprises will require a full solution to realize the many benefits of cloud while maintaining control and governance. RHCI is a prime example of a cloud solution that can help enterprises make the migration.
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Ten Strategies for Becoming an Effective CAD Leader

Successful engineering organizations have two important things in common: they know how to utilize computer-aided design (CAD) technology in ways that consistently advance productivity and instill innovation in product development, and they are led by capable managers who know how to best leverage available CAD tools. You, too, can become an effective CAD leader by taking a strategic approach to the implementation and use of CAD software and related applications.

These 10 strategies can show you how.

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Reduce Your Open Source Security Risk: Strategies, Tactics and Tools

While there’s no doubt that open source software (OSS) is here to stay, that doesn’t mean that developers can feel free to use all and any open source software components with no thought to the vulnerabilities and security issues they may introduce into their development projects. The fact is, there’s no such thing as bulletproof, bug-free, automatically license compliant, and easily auditable software. Not in the open source world and not in the commercial off the shelf (COTS) world.
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SWOT Assessment: Flexera Software, FlexNet Manager Suite for Enterprises 2014

In today's economic climate, there is significant pressure on CIOs to control costs and reduce risks while finding ways to fund new business initiatives. Software is a strategic asset that is typically under-managed in most organizations. It should therefore be a priority for CIOs to find ways to automate and optimize software asset management in order to uncover cost savings and minimize license liability risk.
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IDC MaturityScape: Software License Optimization

Software vendors are increasing the number and scope of their software license audit activities. IDC recommends that customers deploy software license optimization to self-audit in advance of an audit and identify and fix the underlying issues that can cause noncompliance.
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