Tesco Customer Case Study
On one hand, the smaller, more discreet functionality implied by most (though not all) mobile apps offers to help IT continue to break from its past history of monolithic applications, scope creep, and so on.
That’s something mobile has in common with DevOps – the mosh pit of development/deployment/operations that pushes companies toward automation, continuous deployment of small updates, and generally a more holisitic view of how software applications work in a business setting.
It’s clear why the current environment is the way it is: Thanks to the innovative consumer devices and services they interact with on a daily basis, today’s users have become conditioned to expect a compelling, flawless experience from every technology they encounter – whether in or out of the office. And if the experience isn’t meeting their expectations, they have no qualms with moving on to another one that does.