THE CIO’S GUIDE: To Enterprise Mobility Management

CIOs make tough decisions every day. To make the right ones, you have to trust your sources and be confident that you’re prioritizing the right issues.

Enterprise Mobility Management (EMM) is top of mind for most CIOs today, not just because of BYOD and COPE (Corporate Owned, Personally Enabled), but also because of the clear opportunity that mobility presents to boost productivity, customer engagement, job satisfaction and more.

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The Critical Role of Support: In Your Enterprise Mobility Management Strategy

Support is an essential element of any Enterprise Mobility Management (EMM) strategy. In the emerging EMM market, where different flavors of support are being offered by a variety of vendors with vastly different levels of expertise, integrating the right support into your EMM solution will maximize your mobility uptime, help to preserve business continuity and strengthen customer faith in your ability to deliver on your promises.

With the increasing acceptance of BYOD (Bring Your Own Device) in the enterprise, it’smore important than ever for your support partner to effectively cover your entire mobile environment, across all platforms. And it’s critical to select a strategic partner who will be there to support you before your deployment, while it’s underway and long afterward.

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The Secret Ingredient in Mobile ROI: Why Security is Paramount in EMM

If you’re in IT, whatever your role or seniority level, you know that security matters in Enterprise Mobility Management (EMM). And you don’t need another reminder: they spring up every time you catch up on industry news.

Another breach. Another hack. Another brand struggling to minimize the damage. You hope it never happens on your watch. But hope isn’t enough, so you work hard to make sure. And yet those nagging questions keep re-surfacing: Have we done everything we can? Where’s the weak link in our chain? What’s the worst that could happen – and will it?

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The Pursuit of Happiness Through a Ticketless Help Desk

Reach Help Desk Nirvana! How nice would it be for IT and the service desk team to have the ability to actually prevent incidents and resulting “tickets”? Now is the time to get on the road to a ticketless service desk. In this webinar, we will discuss social self-service and actionable “Big Data” analytic approaches that improve service quality and staff efficiency. We will look at how these capabilities come together with automation to provide the connected intelligence required to succeed in an ever changing and demanding IT world.
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Build or Buy TCO Online Tool: Colocation

When deciding whether to build or buy infrastructure, the choice is simple when the potential savings are substantial. Compare your potential 10-year costs using CenturyLink’s TCO Comparison Tool – and decide with confidence.

Calculate your data center TCO now – and see how you can:

• Reduce upfront costs

• Increase efficiency of IT staff

• Scale power, bandwidth and space on-demand

Calculate now.

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Centurylink Races Ahead of Competiton with Hybrid Solution

Off-the-shelf IT solutions aren’t a good fit for every company. They can’t deliver flexibility, agility and customization companies require. (Not to mention, they can rack up considerable costs!) That’s why Cancer Research UK turned to CenturyLink Technology Solutions when it needed an affordable, hybrid cloud solution to bring its new Race for Life website to market.

“With CenturyLink’s help, we managed to create a dedicated hybrid cloud, bundling the Race for Life project with other managed services for 50% less than the majority of other service providers were offering for the Race for Life website hosting alone,” says Mick Briggs, Head of Infrastructure at Cancer Research UK.

Read “CenturyLink races ahead of competition with hybrid solution for Cancer Research UK” now, and see how hybrid IT solutions can speed you forward and increase efficiencies.

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Hybrid IT: The Best of All Worlds

Download “Best of All Worlds” now and fast-forward your business’ agility with a hybrid IT solution.

In “Hybrid IT: Best of All Worlds,” you’ll learn why this situation is leading many IT decision-makers to re-evaluate and re-imagine their core infrastructure. And, as a result, they’re outsourcing a growing proportion of it, utilizing a hybrid array of different approaches – such as data center colocation, managed services and cloud solutions. This allows decision-makers to focus more of their resources on delivering business applications – not managing the day-to-day operations of data centers.

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Focus on Core Businesses and Innovations

A strong technology partner can help companies put focus back on their core business. Scrivantage, a software company, needed just this type of partner, so they could focus on enabling financial institutions to improve operational efficiency with their full suite of powerful applications.

To effectively serve the financial services industry, Scrivantage has to be up and running 24/7 and meet a rigorous set of requirements. Their need for scalable IT infrastructure that is always secure, reliable and available is imperative to meeting their customer’s demands.

Read “Scrivantage Experiences Rapid Growth and Speeds Time to Market with CenturyLink” now, and learn how Scrivantage partnered with CenturyLink to attract new clients and promote growth.

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Devops Unlimited Migrates its Clients’ into the Cloud

DevOps Unlimited needed to provide application infrastructure for a start-up client which was enjoying rapid growth with its new financial services product. Neither DevOps nor the client wanted to invest in, or manage, its own IT hardware, so a cloud service was the ideal solution. It would give the client the ability to grow rapidly without tying up time, resources and capital expense deploying dedicated IT hardware.

Download to learn more!

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Solving for “Total Costs” in the Cloud

It’s a simple question: How much is it going to cost to move an application to the cloud? But the answer is not simple, and many businesses suffer costly surprises when they make the move.

This paper shows you how to calculate the total cost of migrating applications to the cloud, including obvious hardware costs as well as the human costs of managing apps in the cloud.

Have you factored in these costs?

• Training related to new skills, tools, and processes

• Server CPU, memory, storage, and monitoring

• VPN and direct connect fees

• Need for additional cloud administrators

• Cost of moving data to the cloud

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Gartner Quadrant for Cloud IaaS

The 2014 Gartner Magic Quadrant for Infrastructure-as-a-Service is available now and there are some must-read findings that will impact your cloud buying decision.

Download the complimentary analyst report, “Gartner magic quadrant for Cloud IaaS” now and discover:

• How the choice of an IaaS impacts the quality of your IT operations

• What visionary providers offer to reinvent the relationship between infrastructure, applications, and management

• How capabilities are being tailored to be attractive to both developer and IT audiences

Download the complimentary Gartner analyst now for additional insight into the fast-moving cloud market, and get armed with the information you need to evolve your cloud strategy.

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The State And Direction Of Service Management: Progression, Deceleration, Or Stagnation?

Forrester’s third annual survey of SMA professionals, done in conjunction with the USA chapter of the IT Service Management Forum (itSMF), shows that since 2011, areas like process maturity, service catalog development, DevOps, and strategic thinking have improved, but not by much and not enough to keep up. Demand from the business is growing exponentially, while technology management’s ability to support it is progressing linearly, and though service management is an integral part of IT, it is not immune to obsolescence. SMA professionals should use this benchmarks report to understand their service management program’s status, strengths, and weaknesses and where they should focus future attention and investments to transform this borderline stasis into substantial progress.
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Gain Faster Value From Your Configuration
Management System

This white paper defines some of the recommended Configuration Manager use cases to consider when designing the architecture of your CMS and the data to be consumed. Use cases may vary from easy and quick to obtain to advanced cases that require additional investment in personnel or processes from Configuration Manager. Download the technical white paper to use as a starting point to build upon as your company’s CMS initiative progresses.

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Secure DNS Prevents Attacks Video

You’ve probably been hearing plenty about the threat of DDoS attacks—and how more and more attackers are targeting DNS. Watch this short video and hear Neustar’s Rodney Joffe explain how hardened DNS can keep your business safe.
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