Despite the increased capacity available on WAN links, service providers and enterprises often find bandwidth in short supply. This occurs even though most links average only 30%-40% utilisation, and at best 50%-70% when specialised equipment is used. Today’s best practice is to reserve significant capacity, often half of the total link capacity, to ensure a constant data flow during traffic surges and bandwidth-hogging application sessions, such as peer-to-peer downloads.

FirstWave uses a technology that empowers WAN link utilisation at 95% or better without loss of connections, delay in traffic flow, queuing, or buffering. Under policy control, every user gets a fair and equitable share of the bandwidth, with high quality of experience (QoE). FirstWave’s Secure Traffic Manager (STM) runs virtual machines (VM), dedicated servers, or on our branded devices.

This guide is designed for Network Operation Centers (NOC) who’d like to know how they can prevent a lot of “blindsides” and find better more efficient ways to detect, diagnose and act upon their daily network “events”. Download this White Paper by Network Operations Expert Rob Pavone for strategies and solutions on keeping up with your growing network, as new technology continues to be introduced at a faster rate.

Key Points:

• How to implement efficient methods that help make your NOC a less stressful environment.
• Ways to automate tasks and resolve issues on your network with speed (via Case Study) .
• Automation support solutions for the NOC through: Incident Management, Problem Management, Change Management, Performance and Capacity Management & Asset and Configuration Management.
• What tools you should be using to support automation solutions for: Performance and Capacity Needs, Compliance Issues & Maintaining Consistency, Using Event Correlation for Events, Diagnose, Troubleshoot, Collect and Report & Using REST API: Auto-open, Populate Incidents.

This whitepaper by Principal Consultant of Neon Knight Consulting Anthony Kirkham covers how organizations can increasing the probability of detecting breaches using actionable guidance that will strengthen their Network Management’s security posture. Download the asset below.

Key Points:

• How quick detection may be the difference between being able to respond quickly and effectively, or, incurring a severe business and reputational impact.
• Practical guidance & solutions on securing Network Management systems and associated infrastructure.
• Mitigation Strategies to Prevent Malware Delivery and Execution.
• Mitigation Strategies to Limit the Extent of Cyber Security Incidents.
• Mitigation Strategies to Recover Data and System Availability.
• Tools & techniques can be used to provide high value in improving the security posture through Visibility.
• Why Align with Zero Trust Architectures.

In this article I will attempt to outline a general process for troubleshooting network-related events, meaning those issues which directly impact the performance of a computer network or application resulting in a negative impact on user experience. While I will use FirstWave’s Solutions in the examples, these steps can be applied to any collection of NMS tools.