5 Steps to Uncovering Data at Risk For GDPR

Enacted in April 2016, the European Union’s General Data Protection Regulation (GDPR) has been called the most important change in data privacy regulation in decades. Now, it’s sweeping regulations are being enforced by the EU.

GDPR introduces a fundamental change in the relationship between businesses of all sizes and personal data regarding EU citizens that is collected and stored regardless of where your business – or data- is maintained. And, GDPR isn’t just an IT problem. It impacts risk, privacy, security and compliance teams, all of whom may be audited.

Want to get started with GDPR assessment? IBM Security Guardium Analyzer is a purpose-built, SaaS-based tool that can help with all of the above. Available in the IBM Cloud, Guardium Analyzer scans your data – on-premises or cloud– and its next generation classification engine delivers efficient scans that produces a visual guide prioritizing which data might be at risk. Guardium Analyzer shows you the potential vulnerabilities tied to the databases scanned as well as which sensitive data that you need to protect and begin the remediation process.

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5 Steps to Uncovering Data at Risk For GDPR

Enacted in April 2016, the European Union’s General Data Protection Regulation (GDPR) has been called the most important change in data privacy regulation in decades. Now, it’s sweeping regulations are being enforced by the EU.

GDPR introduces a fundamental change in the relationship between businesses of all sizes and personal data regarding EU citizens that is collected and stored regardless of where your business – or data- is maintained. And, GDPR isn’t just an IT problem. It impacts risk, privacy, security and compliance teams, all of whom may be audited.

Want to get started with GDPR assessment? IBM Security Guardium Analyzer is a purpose-built, SaaS-based tool that can help with all of the above. Available in the IBM Cloud, Guardium Analyzer scans your data – on-premises or cloud– and its next generation classification engine delivers efficient scans that produces a visual guide prioritizing which data might be at risk. Guardium Analyzer shows you the potential vulnerabilities tied to the databases scanned as well as which sensitive data that you need to protect and begin the remediation process.

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CRM First: Laying the Groundwork for Outcome Focused AI

Most sales & service organization find themselves with a hodge-podge of different systems, applications and procedures. Every sale, every deal, becomes way too complicated, creating unnecessary delays and errors. They wish they could start all over with a clean sheet of paper and do it right the next time.

Well, welcome to the world of true omnichannel engagement, powered by CaféX and Microsoft Dynamics 365 with Live Assist.

Read Sheila McGee-Smith’s whitepaper on how the leaders in CRM & customer engagement combined forces to make it happen for District M

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Bringing Omnichannel to Microsoft Dynamics 365

Bridging the Gap between Customer Demand and Existing Technology

In the blink of an eye, the world of customer care has changed. Dialing a toll-free number to connect to a live contact center agent is rarely anyone’s first choice as consumers increasingly embrace digital alternatives. Reminiscent of the introductory sequence to the popular television show “The Big Bang Theory,” where the history of the world is shown in a 20 second sequence, customer care’s progress from the simple phone call to today’s omnichannel world has happened in less than a generation

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Office 365 Sales Guide

Put yourself in the client's shoes. Why would he buy an Office 365 plan from you if he can just as easily buy it from someone else, or directly from Microsoft? If you want to make more money selling Office 365, you have to add real value to your portfolio. This guide will help you identify Office 365 selling opportunities, position the right product benefits to overcome the client’s top pain points and address security and compliance concerns with Office 365.

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How to Build a Microsoft Teams Chatbot

Microsoft Teams is one of the latest additions to the Office 365 suite. And many organizations have already jumped at the chance to integrate Microsoft’s newest platform into their overall collaboration strategy. One of the useful features built directly into Microsoft Teams is the ability to create and embed a bot that can interact with users naturally through a chat or command-line interface, broadening your Teams app experience. Learn how it works and how to set it up through this ebook.

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Microsoft 365: The Ultimate Reseller’s Guide to Features & Benefits

You must have heard about it by now. But what exactly is Microsoft 365 Business? It's the latest unified solution launched by Microsoft. It includes the best features from some of their most popular products, and promises its users total control of their environment. With this free guide you'll soon have a clearer understanding of why Microsoft 365 is a great addition to your portfolio, in terms of profit and future growth.

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Office 365 Users: The Ultimate Danger to Your Company’s Security

Office 365 protection features are optional add-ons starting at $3 per user/month. Most SMBs cannot afford the high costs for these features. With a single data protection solution that can back up computers, mobile devices, databases, emails and applications, including Office 365, a company can achieve a higher return on investment (ROI).

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15 Tricks to Succeed in Managing Multiple Office 365 Tenants

A recent survey revealed that it takes a minimum of 13 hours per month to administer an Office 365 tenant with 1 to 50 accounts. If you are a service provider managing more seats than that, the time you spend doing these tasks can quickly get out of hand. Luckily, with a reliable set of procedures, you can make these tasks very easy. To help you out, we have gathered 15 tricks from successful partners who have collectively managed thousands of Office 365 tenants, without any stress.

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How to Profit From Selling Office 365

The IT landscape has shifted a lot in recent years. While some technology professionals have embraced the cloud era and see the benefits, there are still a lot of businesses that need some convincing before they can make a comfortable transition to Office 365.

This is a great opportunity for Managed Service Providers to teach SMBs about the potential of Office 365 and the new opportunities it has to offer.

Download this whitepaper to learn how your business can profit from selling Office 365.

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A Guide for the IT Professional

Globally there are circa 9.1 million instances of Windows Server 2003 still in operation. On 14 July 2015, support for Windows Server 2003 (WS2003) and Small Business Server 2003 (SBS) comes to an end.

While refreshing infrastructure is often seen as a chore, on this occasion moving away from WS2003 could result in significant benefits for your organization – so don’t put off the inevitable!

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Data Deduplication in Windows Server 2012 R2 in Depth

Data deduplication has been around for years and comes in many forms. Most people think about expensive storage arrays when they talk about deduplication but that is certainly not the only type of data deduplication technology.

This white paper examines the data deduplication technology embedded in Windows Server 2012 R2 and the benefits it can bring to your environment. The discussion includes how it works and the possible scenarios for using Windows Server 2012 R2 data deduplication.

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